Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Knowledge Center Shift Supervisor
$79K - $122K *
Empower a dynamic team by supervising Tier I Knowledge Center agents, managing performance, and optimizing user support processes. Drive operational excellence while enhancing efficiency, ensuring hig...
4 weeks ago
$110K - $130K *
Transform cloud platforms by enhancing capabilities and reducing technical debt. Contribute to full stack development using Python and Go, while building scalable solutions and maintaining cloud infra...
3 weeks ago
Delivery Manager - Customer Experience (UC, Contact Center, Endpoint Mgmt, AI)
$121K - $170K *
Lead the charge in delivering exceptional customer experiences through strategic oversight and collaboration across teams, ensuring operational excellence and strong client outcomes in a dynamic envir...
Today
$90K - $110K *
Drive the administration and enhancement of Nagios XI monitoring systems, ensuring optimal performance and coverage across diverse environments. Collaborate with IT teams to identify gaps and implemen...
5 days ago
Technical Support Engineer (Americas/EMEA - Remote)
$106K - $133K *
Transform customer support by creating and enhancing back-office tools using PHP and Laravel. Collaborate with cross-functional teams to tackle complex problems, automate workflows, and improve servic...
Reposted 3 weeks ago
Staff DevOps Engineer, Developer Experience (DevEx)
$145K - $175K *
Join our team to drive the technical direction of our Internal Developer Platform, enhancing workflows and tooling for engineering teams. You'll lead multi-quarter strategies, ensuring reliable delive...
3 weeks ago
Senior Technology Security Engineer
$103K - $164K *
Lead and innovate security solutions, assess risks, ensure compliance, and collaborate with stakeholders to enhance enterprise security frameworks in a dynamic environment...
4 weeks ago
Business Analyst (ITSM Platform Requirements)
$72K - $111K *
Drive impact by analyzing ITSM platform requirements, collaborating with stakeholders to develop solutions, and supporting the ITCR process, ensuring efficient delivery of enterprise IT customer suppo...
4 weeks ago
$114K - $179K *
Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...
Reposted 5 days ago
Corporate Vice President -Senior Windows / Digital Workspace Engineer - Windows, AVD & Windows 365
$147K - $211K *
Innovate enterprise Windows platforms and digital workspace solutions to enhance user experience while ensuring security, performance, and manageability across physical and virtual environments. Lead...
Reposted 1 week ago
$100K - $120K *
Drive innovation in digital experiences by building and optimizing high-performing web applications. Collaborate with creative teams to enhance customer engagement across platforms while managing the...
2 weeks ago
$150K - $180K *
Lead the design and management of robust and scalable network infrastructure for hyperscale data centers. Collaborate with cross-functional teams to ensure high performance and reliability in support...
3 weeks ago
Services Solution Architect- VDI and End User Compute
$117K - $158K *
Unlock the potential of digital workspaces by leading VDI and EUC services opportunities. Collaborate with cross-functional teams to design, scope, and deliver innovative solutions that enhance user e...
Yesterday
$99K - $149K *
Shape the future of digital recruitment by leading the implementation of innovative solutions. Collaborate with clients to optimize career sites, ensuring seamless integration and enhanced user experi...
5 days ago
Senior Support Engineer - Interoperability
$110K - $148K *
Drive advanced technical support for trading solutions, managing complex incidents, troubleshooting, and collaborating with teams to enhance system performance and ensure exceptional customer experien...
4 weeks ago
$110K - $130K *
Join a team that's redefining energy solutions by architecting robust data pipelines. Collaborate with product teams to optimize data ingestion and ensure reliability, supporting analytics and AI init...
5 days ago
IT Tech Lead - Enterprise Automation
$110K - $130K *
Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...
1 week ago
$110K - $130K *
Innovate solutions in software development, driving impactful changes across applications and frameworks. Lead initiatives to enhance functionality, ensure quality, and optimize performance in e-comme...
4 weeks ago
$80K - $85K *
Drive your engineering career while learning the intricate design processes of commercial buildings. Collaborate with senior staff, engage in diverse projects, and explore specialization paths as part...
Reposted 3 weeks ago
$90K - $110K *
Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...
2 weeks ago
$107K - $195K *
Lead endpoint management services, ensuring secure operations and compliance for diverse platforms. Drive modernization initiatives and mentor teams to enhance service quality and performance across c...
Today
$75K - $115K *
Empower your career by developing user-focused documentation for mission-critical systems. Collaborate with engineers and stakeholders to create clear, accessible content that enhances user experience...
3 weeks ago
$89K - $155K *
Lead the design and implementation of a UiPath automation program, establishing governance and operational standards while collaborating with a diverse team to build a Center of Excellence from the gr...
1 week ago
$110K - $130K *
Drive operational excellence by enhancing reliability and performance of a SaaS platform. Collaborate with development teams to implement automation, incident management, and observability practices...
2 weeks ago
Forward Deployed Engineer - Kubernetes
$110K - $177K *
Transform enterprise infrastructure by embedding with client teams to optimize Kubernetes deployments, streamline migrations, and enhance AI capabilities, ensuring successful platform adoption and ope...
6 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.