Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$68K - $143K *
Join us to enhance business processes through analysis and reengineering, collaborating with stakeholders to ensure effective solutions and implementation. Drive efficiency and innovation in transport...
Today
Data Centre Remote Field Service Engineer (L2)
$66K - $101K *
Empower your career by providing remote technical support, resolving incidents, and ensuring service delivery excellence. Collaborate with clients and teams to maintain high service levels and drive c...
2 weeks ago
$108K - $130K *
Empower enterprise infrastructures by designing automated workflows for secure, scalable network management. Utilize advanced scripting and automation to optimize systems while leveraging your experti...
Reposted today
$100K - $120K *
Empower quality through engineering excellence and automation. Drive innovation by integrating automated testing into CI/CD pipelines, collaborating with teams to elevate software standards and preven...
3 weeks ago
$150K - $200K *
Transform the security landscape by leading corporate security and compliance initiatives. Own identity infrastructure, manage vendor relationships, and ensure customer trust while implementing robust...
1 week ago
$150K - $180K *
Drive successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and foster relationships to achieve t...
2 weeks ago
$150K - $180K *
Champion the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and drive profitability while...
2 weeks ago
$120K - $155K *
Optimize cloud infrastructure and enhance automation while ensuring production reliability. Collaborate with teams to modernize deployment practices and improve system functionality in a fully remote...
Today
Remote Support Technician, Journeyman
$100K - $150K *
Help us deliver cutting-edge technical support as a Remote Support Technician. You’ll troubleshoot issues for users remotely, ensuring seamless IT experiences while working in a collaborative, fast-pa...
Reposted 2 weeks ago
Construction SW Development Specialist
$105K - $150K *
Unlock potential by joining a dynamic team focused on integrating construction technology solutions. Collaborate with customers and partners to enhance workflows, drive adoption, and deliver impactful...
Today
QA / Test Engineer (ITSM Platform)
$72K - $111K *
Elevate quality assurance efforts for ITSM applications by devising test strategies, executing various testing methodologies, and ensuring stakeholder acceptance. Drive continuous improvement while co...
4 weeks ago
Remote Manager, Infrastructure Solutions Group (ISG) Sales Solution Architects
$164K - $252K *
Join a team that's driving technical sales excellence in the Mid-Market and SMB segments. Lead a high-performing group of Solution Architects to enhance customer engagement and accelerate growth throu...
2 weeks ago
$110K - $135K *
Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...
3 weeks ago
Field Service Engineer 2 - Kenilworth, New Jersey
$72K - $93K *
Join a team that's dedicated to delivering exceptional on-site support, leveraging your technical expertise to resolve customer issues and enhance their experience through effective collaboration and...
Reposted 1 week ago
$120K - $145K *
Drive the evolution of a cutting-edge CI/CD platform, integrating AI tools and leading a team of DevOps engineers. Own production releases and implement modern delivery practices to enhance software d...
1 week ago
$125K - $155K *
Grow your career with a dynamic team focused on designing and implementing scalable systems. Collaborate on complex projects, mentor peers, and drive technical excellence while contributing to impactf...
1 week ago
$80K - $95K *
Join a dynamic team as you analyze employee engagement data, guide organizations in strategy development, and facilitate workshops to enhance workplace culture. Collaborate with HR leaders globally to...
4 days ago
Service Delivery Manager - Infrastructure Operations, Workload Automation & Incident Response?
$110K - $130K *
Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...
6 days ago
Software Engineer (Contractor)
$110K - $130K *
Build innovative technology solutions for Equity Portfolio Management. Collaborate with stakeholders to enhance functionality and maintain high software quality, while leveraging modern practices and...
Reposted 6 days ago
Manager - Software Development Engineering S 4D
$80K - $100K *
Unlock potential by leading a dynamic team of developers to deliver high-quality software solutions, collaborating with stakeholders, and driving strategic project initiatives while fostering a cultur...
1 week ago
$90K - $110K *
Optimize real-time automation solutions across manufacturing and enterprise levels. Collaborate with engineering teams to design, implement, and enhance systems using diverse programming and design to...
1 week ago
Implementation Technical Engineer
$96K - $132K *
Drive impactful technical implementations by managing projects and collaborating with diverse teams to ensure successful deployment of solutions, enhancing client satisfaction and operational efficien...
3 weeks ago
IT Infrastructure Design Engineer
$100K - $120K *
Join a team that's dedicated to innovation and excellence, driving projects from concept to completion. Collaborate with cross-functional teams to enhance product development and ensure quality standa...
2 weeks ago
Sr. Network WAN Engineer - Federal Customer
$120K - $145K *
Drive the performance and scalability of next-gen networks by designing, deploying, and maintaining complex infrastructure. Collaborate with diverse teams to deliver optimal solutions, while mentoring...
Reposted 1 week ago
Software Engineer, Backend & Distributed Systems (REMOTE)
$50K - $130K *
Develop innovative software solutions that enhance user experiences while collaborating with a diverse team. Engage in all phases of the software lifecycle, from design to deployment, ensuring high-qu...
Yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.