Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$131K - $178K *

Unlock potential by driving patient access marketing strategies for biosimilars. Collaborate cross-functionally to enhance customer experiences and improve product access, while managing projects and...

Thousand Oaks, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a dynamic team focused on transforming early literacy by building partnerships with school leaders. Leverage your educational experience to drive sales and enhance student learning through innova...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in transforming client challenges into innovative Salesforce solutions. Collaborate with stakeholders to design, demo, and scope projects, ensuring seamless transitions to delivery whi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$77K - $104K *

Engage with customers to build a vibrant community and advocacy program. Drive strategy, foster relationships, and enhance customer experiences through data-driven insights and collaboration across te...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$121K - $155K *

Elevate business efficiency by architecting a robust Salesforce platform that streamlines quote-to-cash processes, ensuring seamless integration and compliance while empowering revenue teams with accu...

Nashville, TNRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Champion the successful delivery of clinical trials by leading cross-functional teams, managing resources, and ensuring projects meet quality, timelines, and budget expectations while fostering strong...

Quebec, CARemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Elevate the customer journey by managing tools and processes that enhance the customer experience. Lead initiatives across teams to optimize operations, drive product adoption, and ensure seamless col...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $156K *

Innovate customer marketing strategies to enhance engagement and drive revenue. Oversee direct mail and CRM initiatives, leveraging analytics to optimize performance and deliver actionable insights fo...

Phoenix, AZRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Join a team that's driving growth by identifying and closing new client opportunities in experiential marketing. Leverage your network and expertise to engage youth and Gen Z through innovative campai...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$270K - $340K *

Unlock potential by driving sales for innovative healthcare compliance solutions. Own the full sales cycle with health plans, transforming initial conversations into lasting partnerships while shaping...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Transform client relationships by engaging with C-suite executives to drive strategic account growth. Collaborate on tailored solutions and industry insights, ensuring alignment with client goals and...

Mississauga, ONRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$70K - $95K *

Transform project outcomes by expertly managing financials and team dynamics. Drive strategic planning, problem-solving, and effective communication to ensure timely delivery and quality across all pr...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Support senior leaders by providing agile administrative assistance, managing complex calendars, coordinating travel, and optimizing processes to enhance operational efficiency across the organization...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $175K *

Transform your career by engaging with federal clients, driving enterprise solutions, and building lasting relationships in a dynamic SaaS environment. Leverage your technical expertise to exceed sale...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$149K - $156K *

Unlock potential by leading a team of Salesforce professionals to enhance system efficiencies and deliver high-quality solutions. Oversee the software development lifecycle, ensuring alignment with or...

New York, NYRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $115K *

Lead complex Logis Dispatch implementations from kickoff to handoff, ensuring dispatch centers go live smoothly. Collaborate with teams to configure systems, train users, and mentor consultants while...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $105K *

Advance endpoint capabilities by developing, deploying, and supporting secure, standardized solutions for physical and virtual environments, ensuring operational readiness and compliance across divers...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $129K *

Elevate client engagement through data-driven insights! As a Senior Analyst, you'll analyze performance metrics, enhance marketing strategies, and drive client retention, ensuring impactful decisions...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$142K - $168K *

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Champion the technical integration of partner ecosystems, ensuring seamless onboarding and operational reliability. Drive API discovery, documentation, and troubleshooting while collaborating with int...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Elevate site activation processes by leading strategic planning and execution for clinical trials. Collaborate across teams to ensure timely, high-quality initiation of research sites, driving operati...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $195K *

Transform client relationships by managing a portfolio of National Accounts, driving growth and profitability through strategic initiatives and superior service delivery. Collaborate across teams to e...

Atlanta, GARemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $96K *

Drive impactful SaaS sales by owning the full sales cycle, from prospecting to closing. Cultivate value-driven partnerships with mid-market promotional product distributors while collaborating with a...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $206K *

Unlock potential by driving data-driven strategies for incentive compensation, collaborating with cross-functional teams to enhance performance visibility, and delivering actionable insights that infl...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Transform healthcare data solutions by designing scalable architectures, optimizing data pipelines, and ensuring compliance with regulations. Collaborate with cross-functional teams to deliver high-qu...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.