Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$150K - $180K *

Elevate your career by leading executive searches across diverse functions. Drive full-cycle recruitment for senior roles, partner with executives, and enhance Kaseya's hiring processes while deliveri...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a dynamic team to lead executive searches across multiple functions, driving the full-cycle recruitment process for senior leadership roles. Collaborate with executives to refine strategies and e...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $181K *

Lead the charge in shaping a robust partner integration strategy to enhance scalability and reduce engineering burden. Collaborate cross-functionally to drive product delivery, ensuring alignment betw...

CanadaRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $180K *

Transform enterprise partnerships by driving account growth, fostering relationships, and optimizing sales processes. Collaborate with internal teams, lead post-sales management, and utilize data insi...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $116K *

Elevate client success by leading CRM implementations and advisory engagements for AEC organizations. Balance strategic insights with hands-on leadership to connect business goals with practical CRM s...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$111K - $167K *

Transform your career by leading clinical strategies and implementations, ensuring successful adoption of digital solutions while collaborating with diverse stakeholders to enhance patient safety and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$270K - $330K *

Help us drive enterprise growth by owning relationships and closing deals. You'll manage a greenfield territory, navigate complex sales cycles, and build a self-sourced pipeline while positioning our...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock AI-driven engineering transformation by collaborating with clients to enhance SDLC processes. Drive measurable improvements in delivery speed and quality through innovative solutions and hands...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage with senior stakeholders to enhance R&D efficiency in life sciences. Drive proposals, develop strategies, and ensure quality oversight while building networks to support business development an...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform customer experiences by providing expert technical support, driving solutions, and collaborating with engineering teams to enhance product reliability and satisfaction. Your role is crucial...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$272K - $374K *

Lead the charge in driving sales within Federal Health accounts, leveraging your expertise in big data and cloud technologies to exceed revenue targets and foster strong client relationships. Collabor...

Washington, DCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $193K *

Grow your career with a strategic partnership role focused on enterprise and public sector initiatives. Lead partner development, drive go-to-market strategies, and foster relationships to ensure succ...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Join a team that's shaping the future of self-funded health plans by drafting and negotiating critical contracts. Collaborate with cross-functional teams to ensure compliance and drive business succes...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $165K *

Champion revenue growth by building partnerships with city officials and transport operators. Navigate complex sales cycles, execute market plans, and provide strategic insights for sustainable public...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Empower growth by managing and expanding client partnerships in Canada. Drive new business acquisition and revenue growth while collaborating with cross-functional teams to deliver tailored security s...

Ontario, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $171K *

Join a dynamic team to orchestrate complex technical programs, driving alignment and clarity across product and engineering. Empower teams to deliver impactful outcomes while leveraging AI insights fo...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Grow your career with a remote role assisting clients in navigating retirement solutions. Leverage your financial expertise to build relationships and provide guidance, all while enjoying a supportive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $200K *

Drive strategic partnerships and optimize alliances to enhance revenue growth. Lead co-sell initiatives and ensure seamless partner engagement, leveraging data insights to maximize impact in AI and cl...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Transform client relationships by driving business growth, securing profitable projects, and leveraging market access expertise. Lead teams to exceed expectations while identifying industry trends and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $116K *

Lead the charge in delivering comprehensive case management services, ensuring quality care and optimal health outcomes for members. Collaborate with healthcare teams to assess needs, develop care pla...

Delaware, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$165K - $175K *

Transform market insights into impactful product strategies. Engage with customers to shape product offerings and enhance messaging, ensuring alignment across cross-functional teams. Drive growth by i...

Toronto, ONRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $190K *

Champion the future of physical operations by leveraging IoT data to drive business transformation for mid-sized clients. Navigate complex sales processes, engage multiple stakeholders, and educate cu...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$186K - $279K *

Accelerate commercial growth by overseeing marketing operations and sales enablement strategies. Collaborate with cross-functional teams to optimize processes, enhance lead generation, and implement i...

Redwood City, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$156K - $281K *

Elevate your career by leading change management strategies for complex enterprise programs. Drive stakeholder engagement, adoption, and measurable outcomes while collaborating across teams to ensure...

San Diego, CARemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$183K - $229K *

Drive the evolution of AI architecture, enabling teams to build scalable AI solutions on a robust platform. Collaborate with product teams to translate roadmaps into actionable designs, ensuring high...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.