Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.
Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.
Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.
Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.
Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.
Medallia Customer Experience Strategist / Product Owner
$140K - $170K *
Shape the future of customer experience by transforming insights into strategy. Collaborate with stakeholders to drive measurement frameworks and enhance customer satisfaction through data analysis an...
Reposted 1 week ago
Medallia Customer Experience Strategist / Product Owner
$140K - $170K *
Unlock the potential of customer experience by transforming feedback into actionable insights. Collaborate with stakeholders to drive strategic initiatives that enhance satisfaction and inform executi...
Reposted 1 week ago
$194K - $270K *
Shape the future of our strategic initiatives by leading high-impact projects that drive innovation and collaboration across teams. Partner closely with executive leadership to deliver measurable resu...
2 weeks ago
$69K - $101K *
Grow your career with a dynamic team providing holistic clinical care management services. Collaborate with diverse populations to enhance health outcomes through assessment, care planning, and coordi...
1 week ago
Principal AI Solutions Architect, Customer Success
$134K - $236K *
Unlock potential by leading AI transformation initiatives that drive measurable business outcomes. Collaborate with C-suite executives to architect scalable solutions and guide organizations through A...
Yesterday
Principal AI Solutions Architect, Customer Success
$134K - $236K *
Accelerate progress at the forefront of AI-driven customer experience transformation, guiding enterprises through strategic AI adoption and scalable solutions while collaborating with C-suite executiv...
2 days ago
Principal AI Solutions Architect, Customer Success
$134K - $236K *
Elevate customer experiences by architecting AI solutions that drive operational excellence and enterprise adoption. Collaborate with leaders to transform ambitious AI initiatives into scalable, produ...
2 days ago
Principal AI Solutions Architect, Customer Success
$135K - $238K *
Elevate customer experiences by designing and developing cutting-edge AI-driven bot applications. Collaborate with teams to deliver innovative solutions, manage strategic projects, and leverage advanc...
4 days ago
Principal AI Solutions Architect, Customer Success
$135K - $178K *
Unlock your potential by leading innovative AI-driven bot solutions, enhancing customer experiences through advanced digital applications. Collaborate with teams to design, develop, and deliver cuttin...
3 weeks ago
Sales Enablement Principal - Governance, Risk, and Compliance
$154K - $265K *
Join a team that's redefining sales enablement by leveraging deep expertise in Governance, Risk, and Compliance. Drive impactful solutions that empower sellers to engage effectively with diverse custo...
4 days ago
Sr. Human Resources Business Partner
$100K - $120K *
Pioneer a high-performing culture by partnering with leaders to deliver strategic HR solutions that enhance employee engagement, retention, and growth in a dynamic, mission-driven environment...
4 weeks ago
$128K - $170K *
Lead the charge in driving new business within Fortune 100 companies, employing strategic sales techniques and a deep understanding of client needs to deliver innovative cloud solutions while navigati...
Reposted 2 weeks ago
Implementation Consultant - Service
$110K - $130K *
Pioneer the future of field service management by configuring and optimizing utility operations. Collaborate with teams to ensure seamless integration of AI-driven scheduling, enhancing efficiency and...
3 weeks ago
Strategic Account Director, Key Accounts
$150K - $180K *
Join a team that's driving enterprise growth by managing key accounts, expanding relationships, and executing strategic plans. Leverage your expertise to enhance customer value and influence major org...
3 weeks ago
Strategy & Operations Specialist
$104K - $130K *
Drive strategic initiatives and complex problem-solving across teams, shaping effective operating models and influencing senior leadership to achieve impactful results in a high-growth environment...
Reposted yesterday
AUKUS Sustainment Integration Manager - 30697
$100K - $160K *
Transform operations by coordinating transition and integration activities for sustainment and readiness, ensuring stability while enabling a controlled shift to future models across divisions and sta...
Reposted 6 days ago
Product Lifecycle Platform Administration Manager
$83K - $132K *
Advance platform administration and optimization by managing workflows, user access, and vendor relationships. Collaborate with stakeholders to enhance system capabilities and ensure compliance with g...
3 days ago
$90K - $122K *
Drive customer success by managing relationships and service delivery for Managed Security Services. Collaborate with cross-functional teams to enhance security outcomes, ensure compliance, and realiz...
3 days ago
Exec Director, Opportunity Strategy Architect
$173K - $312K *
Drive your career forward by shaping strategic insights in clinical development. Collaborate with cross-functional teams to enhance proposal strategies and ensure data-driven decision-making for high...
4 days ago
Donor Lifecycle Marketing Manager (Remote)
$88K - $94K *
Transform donor engagement by leading multichannel lifecycle marketing strategies. Drive retention, upgrades, and additional gifts while optimizing automated journeys to enhance donor experience and l...
3 weeks ago
Senior Solutions Engineer, Enterprise (Canada)
$180K - $230K *
Join our Enterprise team as a Senior Solutions Engineer, driving success for customers by shaping deal strategies, showcasing platform value, and acting as a trusted advisor. Collaborate across teams...
1 week ago
Strategic Account Executive, Enterprise
$151K - $189K *
Join a team that's driving enterprise growth through strategic sales initiatives. Collaborate cross-functionally to exceed revenue goals while building lasting relationships with customers and partner...
2 weeks ago
$90K - $120K *
Join a team that's dedicated to driving customer retention and revenue growth. As a key player, you'll manage the renewal lifecycle for a portfolio of clients, collaborating across departments to enha...
1 week ago
VP, Sales - Health Services and Technology
$180K - $220K *
Engage with healthcare services and technology leaders to drive new business growth. Leverage a robust support system to build relationships, execute territory plans, and expand existing accounts whil...
2 weeks ago
$131K - $209K *
Engage with teams to deliver comprehensive AI enablement programs, designing tailored learning paths and fostering a culture of proficiency across all departments. Collaborate closely with HR to integ...
Reposted 4 days ago
What does a Customer Success Specialist do?
A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.
What skills are important for Customer Success Specialist jobs?
Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.
Where do Customer Success Specialists work?
Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.
How can I find Customer Success Specialist jobs paying $100,000 or more?
Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.
What career paths can follow a Customer Success Specialist role?
Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.