Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$140K - $170K *

Shape the future of customer experience by transforming insights into strategy. Collaborate with stakeholders to drive measurement frameworks and enhance customer satisfaction through data analysis an...

Mclean, VARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Unlock the potential of customer experience by transforming feedback into actionable insights. Collaborate with stakeholders to drive strategic initiatives that enhance satisfaction and inform executi...

Mclean, VARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$194K - $270K *

Shape the future of our strategic initiatives by leading high-impact projects that drive innovation and collaboration across teams. Partner closely with executive leadership to deliver measurable resu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $101K *

Grow your career with a dynamic team providing holistic clinical care management services. Collaborate with diverse populations to enhance health outcomes through assessment, care planning, and coordi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$134K - $236K *

Unlock potential by leading AI transformation initiatives that drive measurable business outcomes. Collaborate with C-suite executives to architect scalable solutions and guide organizations through A...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $236K *

Accelerate progress at the forefront of AI-driven customer experience transformation, guiding enterprises through strategic AI adoption and scalable solutions while collaborating with C-suite executiv...

Texas, USRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$134K - $236K *

Elevate customer experiences by architecting AI solutions that drive operational excellence and enterprise adoption. Collaborate with leaders to transform ambitious AI initiatives into scalable, produ...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $238K *

Elevate customer experiences by designing and developing cutting-edge AI-driven bot applications. Collaborate with teams to deliver innovative solutions, manage strategic projects, and leverage advanc...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $178K *

Unlock your potential by leading innovative AI-driven bot solutions, enhancing customer experiences through advanced digital applications. Collaborate with teams to design, develop, and deliver cuttin...

Ontario, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $265K *

Join a team that's redefining sales enablement by leveraging deep expertise in Governance, Risk, and Compliance. Drive impactful solutions that empower sellers to engage effectively with diverse custo...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Pioneer a high-performing culture by partnering with leaders to deliver strategic HR solutions that enhance employee engagement, retention, and growth in a dynamic, mission-driven environment...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $170K *

Lead the charge in driving new business within Fortune 100 companies, employing strategic sales techniques and a deep understanding of client needs to deliver innovative cloud solutions while navigati...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer the future of field service management by configuring and optimizing utility operations. Collaborate with teams to ensure seamless integration of AI-driven scheduling, enhancing efficiency and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Join a team that's driving enterprise growth by managing key accounts, expanding relationships, and executing strategic plans. Leverage your expertise to enhance customer value and influence major org...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$104K - $130K *

Drive strategic initiatives and complex problem-solving across teams, shaping effective operating models and influencing senior leadership to achieve impactful results in a high-growth environment...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$100K - $160K *

Transform operations by coordinating transition and integration activities for sustainment and readiness, ensuring stability while enabling a controlled shift to future models across divisions and sta...

San Diego, CARemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$83K - $132K *

Advance platform administration and optimization by managing workflows, user access, and vendor relationships. Collaborate with stakeholders to enhance system capabilities and ensure compliance with g...

Ohio, USRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $122K *

Drive customer success by managing relationships and service delivery for Managed Security Services. Collaborate with cross-functional teams to enhance security outcomes, ensure compliance, and realiz...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$173K - $312K *

Drive your career forward by shaping strategic insights in clinical development. Collaborate with cross-functional teams to enhance proposal strategies and ensure data-driven decision-making for high...

North Carolina, USRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $94K *

Transform donor engagement by leading multichannel lifecycle marketing strategies. Drive retention, upgrades, and additional gifts while optimizing automated journeys to enhance donor experience and l...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $230K *

Join our Enterprise team as a Senior Solutions Engineer, driving success for customers by shaping deal strategies, showcasing platform value, and acting as a trusted advisor. Collaborate across teams...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$151K - $189K *

Join a team that's driving enterprise growth through strategic sales initiatives. Collaborate cross-functionally to exceed revenue goals while building lasting relationships with customers and partner...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Join a team that's dedicated to driving customer retention and revenue growth. As a key player, you'll manage the renewal lifecycle for a portfolio of clients, collaborating across departments to enha...

Dallas, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $220K *

Engage with healthcare services and technology leaders to drive new business growth. Leverage a robust support system to build relationships, execute territory plans, and expand existing accounts whil...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$131K - $209K *

Engage with teams to deliver comprehensive AI enablement programs, designing tailored learning paths and fostering a culture of proficiency across all departments. Collaborate closely with HR to integ...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.