Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$94K - $164K *

Elevate project outcomes by managing medium to high complexity initiatives, ensuring timely delivery, stakeholder engagement, and adherence to best practices throughout the project lifecycle...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$69K - $125K *

Join a team that's dedicated to optimizing Salesforce Health Cloud operations. Support daily administration, configuration, and maintenance of a secure environment, ensuring efficient healthcare conta...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $300K *

Empower biotechnology companies by driving sales and customer success for Veeva LIMS Basics. Collaborate with a dynamic team to establish this innovative solution in the market, achieving sales goals...

Boston, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$135K - $160K *

Unlock your potential as a Solution Architect, leading CRM design and integration for pharma and biotech. Drive innovation with Veeva CRM and Salesforce, ensuring seamless operations and client engage...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Shape the future of talent acquisition by driving full life cycle recruitment for financial advisors. Collaborate with leadership and engage candidates to build a diverse talent pipeline while trackin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $165K *

Join a dynamic team to drive partner sales, manage enablement, activation, and growth phases for MSP partners. Leverage your B2B software sales expertise to build relationships, execute training, and...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$141K - $189K *

Join us to drive interoperability initiatives within military Combatant Commands, streamlining data management across systems. Leverage your expertise in integration to enhance mission coordination an...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with public sector clients to craft tailored Microsoft Dynamics 365 F&O solutions. Collaborate with sales teams, conduct discovery sessions, and present innovative proposals that align technolo...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $140K *

Drive your sales career forward by leading strategic discovery conversations and developing enterprise accounts. Collaborate with technical teams to engage prospects, understand their security needs...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's driving technical sales excellence in the East Coast market. As a key player, you'll lead the sales cycle, engage with customers, and deliver tailored solutions that drive significa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $162K *

Join a team that's dedicated to developing strategic partnerships that align customer goals with organizational success. Collaborate across functions to drive innovative solutions and ensure long-term...

Lincoln, NERemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$94K - $118K *

Transform knowledge management by leading a team to enhance content delivery, improve operational efficiency, and leverage AI solutions. Collaborate across functions to create accessible information t...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$76K - $114K *

Grow your career with a dynamic role focused on driving sales and clinical engagement in Electrophysiology Ambulatory Surgery Centers. Leverage your clinical expertise to build relationships, enhance...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Transform global partner marketing strategies to drive growth and engagement. Collaborate with cross-functional teams to execute integrated campaigns and optimize performance across diverse markets, e...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $100K *

Create engaging short-form social content that drives audience interaction and reflects brand voice. Collaborate with the team to develop innovative ideas, ensuring quality and consistency across plat...

Florida, USRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$78K - $113K *

Join us in transforming Revenue Cycle Management by leveraging analytical skills to enhance operational excellence across various RCM functions, driving process improvements and supporting financial p...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $125K *

Drive new business in healthcare technology by engaging with hospitals and ambulatory organizations. Leverage AI-enabled solutions and clinical documentation services to meet client needs and achieve...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$197K - $313K *

Join a team that's redefining business strategy by crafting innovative, industry-specific solutions for enterprise clients. Drive transformation and deliver exceptional value through collaboration and...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$119K - $186K *

Advance your career by providing strategic legal counsel on data governance, privacy, and cybersecurity within a dynamic healthcare environment. Collaborate with cross-functional teams to drive compli...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$109K - $165K *

Unlock potential by guiding enterprise customers through successful IoT deployments. Collaborate cross-functionally to enhance customer relationships and ensure value realization from our technology s...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $130K *

Join a team that's shaping the future of knowledge management by leading strategies that enhance operational effectiveness and service delivery. Drive innovation and collaboration to ensure accurate...

Kentucky, USRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$287K - $359K *

Join a dynamic team to drive net-new logo acquisition and expand accounts in a defined territory. Leverage your expertise in complex sales cycles and executive engagement to position cutting-edge data...

Denver, CORemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $190K *

Drive the growth of our executive community by building innovative channels and systems. Collaborate with leadership to leverage proprietary data, enhance engagement, and create impactful content that...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $153K *

Shape the future of customer solutions by delivering Salesforce best practices. Collaborate with cross-functional teams to translate business needs into scalable Salesforce implementations, ensuring s...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $135K *

Lead innovative experience design initiatives, blending creativity with technology and user insights. Collaborate with cross-functional teams to enhance customer experiences while mentoring junior des...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.