Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$80K - $90K *

Elevate your career by leading high-impact Facebook and Instagram campaigns, focusing on performance optimization and strategic account management for top-tier clients in a dynamic marketing environme...

Vancouver, BCRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's shaping the future of cardiovascular education by developing and executing global training programs. Leverage your expertise to create engaging content and support product launches...

Miami Lakes, FLRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Transform the future of behavioral health by providing remote ABA services to children and families. Conduct assessments, develop treatment plans, and collaborate with caregivers to ensure meaningful...

Atlanta, GARemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Join a team that's dedicated to enhancing lives through remote ABA services. You'll conduct assessments, develop treatment plans, and collaborate with caregivers to drive meaningful progress for child...

Atlanta, GARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Elevate your sales career by driving enterprise accounts through consultative selling. Collaborate with marketing leaders, manage complex deals, and leverage a supportive team to achieve your targets...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform enterprise sales by engaging with CMOs and senior marketing teams. Drive full-cycle deals using a consultative approach, ensuring alignment across stakeholders while achieving quarterly targ...

Detroit, MIRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $135K *

Drive growth by partnering with sales teams to identify and develop cybersecurity service opportunities. Lead consultative engagements, create proposals, and deliver impactful presentations while coll...

New York, NYRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$224K - $308K *

Unlock potential by leading and scaling our MSSP partner business across North America, combining technical leadership with hands-on architecture engagements to drive strategic growth and adoption of...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Transform healthcare research by leading strategic projects and enhancing content quality. Leverage your expertise to drive operational improvements and collaborate with cross-functional teams to opti...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$186K - $232K *

Champion new business growth by driving customer engagement and showcasing innovative solutions. Collaborate with sales teams to navigate complex evaluations and secure strategic accounts, making a si...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $98K *

Elevate quality operations by leading corrective action plans (CAPs) for regulatory compliance. Collaborate with cross-functional teams to drive accountability, resolve barriers, and ensure sustained...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$140K *

Lead the charge in securing enterprise accounts by managing complex sales cycles, building relationships with key stakeholders, and driving significant revenue growth through strategic proposals and n...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$226K - $377K *

Lead the strategic management of renewals for key accounts, optimizing processes and enhancing customer relationships. Collaborate cross-functionally to drive successful outcomes while minimizing risk...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$131K - $203K *

Unlock potential by leading impactful customer advocacy programs that enhance relationships and amplify authentic customer voices. Collaborate across teams to create compelling stories and drive engag...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform post-sale operations by designing and scaling processes that enhance customer retention and revenue growth. Collaborate across teams to streamline workflows, integrate technology, and drive...

Boston, MARemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Join a team that's driving sales success by engaging with clients to sell professional services and software solutions. Leverage your expertise to build relationships and exceed sales quotas in a dyna...

Minneapolis, MNRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$128K - $254K *

Transform clinical trial management by leading complex Phase I–IV studies, ensuring alignment with client expectations while fostering collaboration across multidisciplinary teams to achieve project s...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $238K *

Empower providers by crafting compelling product narratives and strategies that enhance adoption and engagement. Collaborate with cross-functional teams to translate insights into impactful marketing...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform enterprise data integration by leveraging your expertise in Oracle EPBCS and data lakes. Collaborate on designing and optimizing data pipelines, ensuring quality and performance in a dynamic...

Jersey City, NJRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $195K *

Engage with healthcare payer clients to architect integrated solutions, driving revenue growth through strategic discovery, technical leadership, and value engineering. Collaborate across teams to del...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$125K - $150K *

Pioneer customer success strategies for Mid-Market and SMB segments. Lead a dedicated team to enhance retention, drive growth, and leverage AI for operational efficiency, ensuring exceptional experien...

Los Angeles, CARemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Accelerate progress at a leading fintech by driving user acquisition and activation for consumer lending products. Lead cross-functional teams to optimize loan conversion and establish growth strategi...

Miami, FLRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $143K *

Elevate your career by driving loyalty solutions sales within the financial services sector. Leverage your expertise to build relationships, execute strategies, and secure multimillion-dollar deals wh...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $170K *

Shape the future of healthcare technology by leveraging your expertise to drive sales success. Collaborate with cross-functional teams to deliver tailored solutions, engage customers, and enhance prod...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $220K *

Unlock your potential by managing the full sales cycle, from prospecting to closing, while fostering lasting client relationships and exceeding sales goals in a fast-paced environment...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.