Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$122K - $204K *

Elevate your career by leading sales enablement strategy, marketing activation, and revenue insights. Drive growth and retention efforts while enhancing seller training and collaboration across teams...

Franklin, TNRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$161K - $180K *

Empower enterprise growth by delivering strategic presales support, aligning technical solutions with business outcomes, and engaging stakeholders to drive value through innovative technology and expe...

Chicago, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K *

Lead the charge in empowering marketing agencies to integrate affiliate and creator marketing services. Develop comprehensive training and certification programs to enhance agency capabilities and dri...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $210K *

Transform healthcare by driving sales and promoting innovative products. Leverage your clinical expertise and strategic planning to exceed sales targets while ensuring compliance and fostering relatio...

Washington, DCRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $90K *

Join our dynamic team as you support People Operations projects, ensuring smooth onboarding and accurate employee data management. Collaborate with cross-functional partners to enhance processes and i...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Drive integrated marketing strategies for Enterprise accounts, enhancing engagement and pipeline growth. Collaborate with sales teams to execute targeted campaigns and impactful events, optimizing per...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $115K *

Join a team that's transforming food safety compliance through innovative SaaS solutions. As a Senior Account Executive, you'll drive sales growth by managing the full sales cycle and building strong...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$300K - $350K *

Join a team that's driving sales growth in the cybersecurity sector. This role focuses on acquiring new accounts, building customer relationships, and ensuring satisfaction while exceeding sales quota...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $96K *

Empower compliance processes by preparing complex government filings, mentoring team members, and ensuring accuracy, while maintaining high service standards and developing knowledge of intricate comp...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $175K *

Build your expertise in product management by driving the strategy and execution of our Commerce product. Collaborate with cross-functional teams to enhance customer experiences and deliver impactful...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$94K - $164K *

Drive business continuity and disaster recovery initiatives, ensuring critical operations are sustained and services restored post-disruption. Collaborate with stakeholders to assess risks, validate r...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$149K - $157K *

Empower leaders by shaping talent strategies that connect business goals to people decisions. As a trusted advisor, drive organizational health and development while enhancing performance in a high-gr...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $125K *

Engage with a dynamic team to oversee copy responsibilities, crafting compelling content across various mediums. Collaborate creatively to drive engagement for diverse audiences, including healthcare...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$98K - $122K *

Empower progress at the intersection of project management and benefits innovation. Lead initiatives for 401(k) MEP and Benefits Billing, collaborating with diverse stakeholders to enhance operational...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Lead transformative sales initiatives by cultivating strategic partnerships, driving growth and delivering revenue through new-logo acquisition while managing enterprise-level client relationships for...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$96K - $135K *

Lead the charge in acquiring and expanding enterprise accounts, managing complex sales cycles with multiple stakeholders. Collaborate with cross-functional teams to drive growth and ensure customer su...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $200K *

Elevate our Enterprise business by building impactful relationships with brokers and consultants. Drive engagement strategies, generate new business opportunities, and enhance BetterHelp's presence in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$79K - $102K *

Champion customer success by guiding Mid-Market clients through the deployment and adoption of IoT solutions, ensuring they maximize value from our technology while building strong relationships acros...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $140K *

Empower patient care by providing clinical support and training to surgical teams. Collaborate closely with healthcare professionals to ensure optimal outcomes and maintain equipment standards while m...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$210K - $253K *

Lead strategic partnerships to drive growth and success in a dynamic healthcare ecosystem. Collaborate with internal teams and external stakeholders to enhance relationships, execute activation plans...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$200K - $255K *

Elevate your career by driving new business in healthcare accounts. Engage with C-level executives, navigate complex sales cycles, and close high-value deals to expand market presence and achieve reve...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the charge in managing and growing a portfolio of enterprise clients, driving strategic engagement and business results across Southern California, while cultivating lasting executive relationshi...

Irvine, CARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Empower the future of patient care by leading a unified digital journey. As a Senior Product Manager, you'll drive innovation across multiple product areas, enhancing patient experiences and streamlin...

Denver, CORemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$288K - $400K *

Inspire a high-performing sales team as you drive strategic growth, nurture talent, and foster customer relationships. Shape long-term sales strategies while managing daily operations to maximize reve...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Join us to lead North America's field and demand marketing efforts, driving pipeline and revenue through strategic programs and cross-functional collaboration with sales and marketing teams...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.