Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$120K - $145K *

Drive user-centered design initiatives by leading research, mapping journeys, and prototyping solutions. Collaborate with teams to validate usability and outcomes while maintaining design practices an...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Accelerate your career by driving new business growth and managing enterprise client relationships. Leverage your expertise in managed sales solutions to exceed targets and optimize sales processes in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$81K - $138K *

Join a team that's transforming data migration for federal grant programs. Lead end-to-end activities, ensuring data integrity and quality as you onboard legacy data onto a Salesforce-based platform...

Reston, VARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K *

Tackle complex sales challenges by driving revenue growth through strategic account management and new business development. Collaborate with internal teams to deliver exceptional client service and l...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$60K - $99K *

Advance equitable literacy instruction by delivering impactful professional learning and support to educators, enhancing K-8 literacy practices through collaboration, data analysis, and tailored coach...

New York, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $220K *

Join a team that's redefining product development by transforming innovative ideas into user-friendly software. Collaborate with design and engineering to drive projects from concept to launch, ensuri...

New York City, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Engage in high-impact consulting, leading digital transformation in terminal operations. Collaborate with multidisciplinary teams to optimize workflows, enhance automation, and drive strategic initiat...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $105K *

Innovate Salesforce solutions to enhance global operations, translating business needs into effective strategies. Collaborate with teams to optimize user experience and drive revenue growth through ad...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Accelerate progress at our Third Party Management vertical by engaging in prospecting and sales processes. Collaborate with leadership to define strategies, enrich CRM, and generate opportunities that...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $200K *

Lead the charge in developing a high-performing sales team focused on public safety. Drive recruitment, coaching, and retention while ensuring team success through strategic deal management and AI int...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$135K - $160K *

Unlock potential by driving growth through our AI partner ecosystem. Leverage your entrepreneurial sales mindset to deliver measurable revenue via new-logo acquisition and partner-led strategies, whil...

New York, NYRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$71K - $109K *

Engage with enterprise customers as a Senior Technical Support Specialist, providing expert guidance on complex compliance workflows and integrations. Drive resolution of critical issues while ensurin...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Transform client relationships by managing a portfolio of enterprise accounts, driving revenue growth, retention, and delivering measurable outcomes through strategic account management and collaborat...

Raleigh, NCRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$60K - $250K *

Empower healthcare providers by acquiring new clients through proactive outreach, relationship building, and effective negotiation. Drive business growth while ensuring client satisfaction and maintai...

Midvale, UTRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$145K *

Transform the future of corporate enterprise growth by managing strategic relationships, launching innovative programs, and driving measurable ROI for top-tier merchants. Collaborate cross-functionall...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$265K - $424K *

Champion growth by leading a dynamic sales team, refining strategies, and driving customer acquisition in a fast-paced environment. Collaborate cross-functionally to exceed targets and foster a cultur...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Unlock new sales opportunities by driving enterprise sales cycles for innovative IaaS Cloud Security and Access Governance solutions, engaging with key decision-makers to exceed quotas and foster stro...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $137K *

Drive client success by managing service delivery and support engagements, ensuring satisfaction and adherence to service level agreements while fostering strong relationships and optimizing operation...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Drive strategic growth and retention by managing high-value enterprise accounts, fostering executive relationships, and leading contract negotiations to align client objectives with innovative solutio...

Minneapolis, MNRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $143K *

Elevate your career by implementing and supporting integration solutions, collaborating with stakeholders, and leveraging cutting-edge technology to enhance healthcare interoperability and system conn...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$100K - $150K *

Join a dynamic AI startup as a Founding SDR, where you'll shape the GTM strategy and drive high-value deals in the mechanical trades sector. This role offers a unique opportunity to fast-track your ca...

San Francisco, CARemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform healthcare engagement by building relationships with HCPs through effective communication and digital interactions, promoting client products to maximize sales potential and achieve program...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$165K - $264K *

Pioneer cross-functional collaboration to manage IS projects, ensuring successful implementation and support of applications, upgrades, and integrations while overseeing budgets and resources across S...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Champion growth by building strategic relationships and driving sales in the Healthcare sector. Leverage AI solutions to enhance customer engagement and achieve revenue targets while collaborating wit...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K *

Shape the future of non-profit engagement by leading sales initiatives, driving pipeline growth, and fostering client relationships. Leverage your strategic sales expertise to elevate our impact and a...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.