Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$130K - $140K *

Optimize Salesforce capabilities in a federal environment by leading projects, managing requirements, and enhancing user experiences through effective configuration and migration strategies. Join us t...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Contribute to seamless partner operations by collaborating with cross-functional teams, ensuring compliance, and driving process improvements in a fast-paced environment. Your proactive approach will...

Phoenix, AZRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate your career by partnering with Sales to drive customer success, leading technical pre-sales processes, and mentoring peers while ensuring seamless transitions from sale to implementation acros...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $140K *

Pioneer GxP compliance in digital quality management, ensuring software and AI products meet regulatory standards. Collaborate with stakeholders to enhance quality processes and support audits, drivin...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Join a dynamic team to drive client acquisition and revenue growth in the fintech sector. Leverage your expertise to build relationships with high-net-worth individuals and institutions, navigating co...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $125K *

Drive the vision and strategy for analytics products, enhancing client insights and program value. Collaborate across teams to deliver AI-enabled solutions, ensuring seamless integration and measurabl...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Educate healthcare providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder education, ensuring...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Shape the future of client solutions by leading technical discovery and crafting innovative data-driven strategies. Collaborate with sales teams to drive success and ensure seamless implementation of...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$211K - $272K *

Transform your career by leading enterprise applications strategy and delivery. Collaborate with cross-functional teams to enhance processes, drive AI adoption, and ensure robust application architect...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Empower enterprise growth by collaborating with Sales Leadership to optimize strategies, manage performance, and enhance sales processes. Drive data-driven decisions and build scalable systems that el...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $150K *

Unlock potential by leading the full sales cycle in healthcare, engaging C-suite executives and driving strategic decisions. Leverage your experience to meet quotas, build account strategies, and enha...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $127K *

Champion transformative patient experience strategies by leveraging data insights to drive high-impact initiatives. Collaborate with C-suite executives and healthcare providers to enhance operational...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Empower a dynamic sales development team to drive enterprise growth. Lead initiatives in prospecting, coaching, and optimizing sales strategies while collaborating with cross-functional teams to enhan...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Champion transformative solutions by leading Salesforce implementations and optimizing client engagements. Leverage your expertise to deliver impactful results while driving project success, enhancing...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Lead the charge in optimizing digital experiences to convert web traffic into qualified leads. Collaborate cross-functionally to enhance user engagement, drive down acquisition costs, and implement da...

Kansas City, MORemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $166K *

Drive our end-to-end Lifecycle strategy and customer communications journey, leveraging data and AI to enhance engagement across multiple channels. Collaborate cross-functionally to optimize conversio...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $164K *

Join a team that's redefining customer engagement by bridging technical expertise and sales strategy. Leverage your skills to translate complex aircraft capabilities into tailored solutions, driving b...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$84K - $167K *

Drive impactful AI evaluations by leading business analysis initiatives, collaborating with diverse teams to ensure proposed solutions meet real needs and deliver measurable value, ultimately guiding...

Durham, NCRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$231K - $257K *

Elevate customer success by delivering tailored technical solutions in healthcare sales. Collaborate with Account Executives to drive new opportunities and support complex engagements, ensuring seamle...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$218K - $303K *

Elevate your career by collaborating with Enterprise clients to address complex data needs. Leverage your technical expertise to drive successful sales cycles and deliver impactful solutions that enha...

California, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$197K - $246K *

Engage with Enterprise customers to understand their data needs and demonstrate how the Fivetran + dbt platform delivers reliable data pipelines. Own technical evaluations and guide clients through pr...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape enterprise sales strategies by driving growth in large home-care organizations. Own the full sales cycle, engage with C-suite executives, and advocate for innovative solutions in a dynamic healt...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead enterprise account renewals, driving retention and growth through strategic relationships with executives. Manage a significant book of business, ensuring customer satisfaction and navigating com...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing service quality through rigorous quality assurance and process audits. Collaborate with stakeholders to ensure compliance with ITIL practices and drive contin...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.