Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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1
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$31K - $130K *

Join a dynamic team as you empower clients on their debt relief journey. Utilize your expertise to provide compassionate consultations, navigate sensitive conversations, and drive results in a flexibl...

New Hampshire, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Empower clients on their debt relief journey by providing compassionate consultations. Utilize your expertise to navigate sensitive conversations, ensuring clients regain financial confidence while ac...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Drive client success by empowering individuals on their debt relief journey. Utilize your expertise to provide compassionate consultations, navigate sensitive conversations, and achieve performance go...

Nevada, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Empower clients to regain financial confidence as you consult and enroll them in debt relief programs. Utilize your expertise to navigate sensitive conversations and deliver exceptional service in a d...

Georgia, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Join a dynamic team as you empower clients on their debt relief journey. Utilize your sales expertise and compassion to guide individuals toward financial stability while navigating sensitive conversa...

Florida, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Empower clients by guiding them through debt relief solutions. Utilize your expertise to provide compassionate consultations, adapt to dynamic schedules, and achieve performance goals in a supportive...

North Carolina, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Unlock potential by guiding clients through their debt relief journey. As an Inside Sales Representative, you'll provide compassionate consultations, leveraging your expertise to empower clients towar...

Arizona, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Transform lives as an Inside Sales Representative, guiding clients through their debt relief journey with empathy and expertise. Leverage targeted marketing to connect with clients, ensuring they rega...

Pennsylvania, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$31K - $130K *

Unlock potential by guiding clients through their debt relief journey. As an Inside Sales Representative, you'll provide compassionate consultations, leveraging your expertise to empower clients while...

Texas, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$66K - $93K *

Join a team that provides exceptional patient services by greeting, checking in, and assisting patients with their healthcare needs. Ensure compliance with regulations while maintaining a safe and org...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $93K *

Support patient intake processes by greeting, checking in, and scheduling appointments. Ensure accurate documentation and compliance with regulations while maintaining a safe and welcoming environment...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Empower growth by driving strategic engagement and customer success across Lenovo's diverse portfolio. Lead account acquisition with a portfolio-first mindset, ensuring cohesive solutions that meet cl...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Accelerate growth by driving customer engagement and strategic solutions across Lenovo's portfolio. Lead account acquisition and foster impactful relationships to deliver measurable business value and...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$79K - $99K *

Unlock potential by managing client relationships and insurance processes. Collaborate with carriers, prepare proposals, and ensure accuracy in documentation. Join a dynamic team that values service e...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $99K *

Join a team that's dedicated to delivering exceptional client service in the insurance sector. As an Assistant Account Manager, you'll facilitate relationships, manage accounts, and ensure accuracy in...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $99K *

Build strong client relationships and manage account services in the Entertainment sector. Facilitate effective communication, prepare proposals, and ensure accuracy in documentation while collaborati...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $99K *

Transform client relationships by managing account services, preparing proposals, and ensuring accurate documentation. Collaborate with insurance carriers to deliver exceptional service and support wi...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Unlock potential by driving growth in nonstandard auto insurance sales while building strong customer relationships and expanding business opportunities through additional products. Join a supportive...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Accelerate growth by driving sales of nonstandard auto insurance while building strong customer relationships and expanding business opportunities through additional insurance products...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Transform customer experiences by driving sales in nonstandard auto insurance while building lasting relationships. Leverage inbound leads to exceed sales goals and expand your expertise in additional...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join a team that's dedicated to driving growth by selling nonstandard auto insurance while building lasting customer relationships and expanding business opportunities across various insurance product...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join a dynamic team as you drive growth in nonstandard auto insurance sales, build lasting customer relationships, and expand your expertise with additional products. Enjoy a supportive environment fo...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join us to drive growth in nonstandard auto insurance sales while building lasting customer relationships. Leverage inbound leads and comprehensive training to excel in a rewarding environment focused...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Empower growth by selling nonstandard auto insurance while building strong customer relationships. Drive sales through inbound leads, ensuring accuracy and providing tailored solutions to meet client...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Accelerate growth by selling nonstandard auto insurance while building strong customer relationships and expanding business opportunities through additional products. Drive sales success and ensure ac...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.