Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$81K - $105K *

Advance your sales career by driving demand and building enterprise accounts. In this hybrid role, you'll engage with industry leaders while honing your SaaS sales skills and paving the way for future...

Toronto, ONRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion financial excellence by leading a dynamic team, ensuring compliance, and delivering strategic insights to clients. Drive operational efficiency and foster a collaborative environment while ma...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$50K - $150K *

Drive strategic sales initiatives and foster client partnerships to maximize revenue. Leverage industry expertise and consultative selling to develop tailored solutions, ensuring client satisfaction a...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $150K *

Lead strategic public relations initiatives to enhance external visibility, develop compelling narratives, and foster media relationships. Collaborate with cross-functional teams to communicate busine...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$90K - $135K *

Transform customer relationships and drive sales growth by leveraging technical expertise and consultative selling skills. Collaborate with teams to deliver innovative solutions that enhance operation...

Wrangell, AKRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Inspire exceptional customer service as a hands-on leader, optimizing support processes and enhancing team performance. Drive measurable improvements in customer satisfaction and employee engagement t...

Oxnard, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$78K - $130K *

Advance your career by managing complex appraisal reviews, ensuring compliance with regulations, and supporting the appraisal team in delivering accurate real estate valuations. Collaborate with colle...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$67K - $101K *

Innovate your sales career by driving revenue growth and building lasting customer relationships. Own your territory, manage the full sales cycle, and collaborate with teams to accelerate deals and en...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $96K *

Join a dynamic sales team to drive growth through full-cycle sales, leveraging your expertise in Software/SaaS. Engage with C-suite executives, conduct demos, and exceed quotas while managing complex...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$79K - $132K *

Drive growth as a Sales Executive, fostering agency relationships and identifying market opportunities. Collaborate with leadership to enhance revenue and share insights on trends, ensuring impactful...

Tampa, FLRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $132K *

Join a dynamic team as a Sales Executive, driving revenue growth and fostering agency relationships. Engage with partners, analyze market trends, and deliver impactful training to enhance performance...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $132K *

Engage with agencies to drive revenue growth, build relationships, and analyze market trends. Collaborate with leadership to develop strategies, conduct training, and maintain records while actively p...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's transforming businesses through data-driven strategies and hands-on execution. Drive client engagement in banking and wealth management, collaborating cross-functionally to deliver...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Empower growth by driving sales of lab supplies and diagnostics. Build strong customer relationships, develop strategic sales plans, and ensure market penetration while achieving sales forecasts in a...

Ann Arbor, MIRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a team that's driving service sales processes and generating opportunities. Focus on Installed Base penetration while building long-term customer relationships and ensuring prompt responses to cu...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$128K - $191K *

Join a team that's driving growth in the CBRNe Safety & Security sector. You'll identify new business opportunities, develop strategies, and manage the sales cycle while collaborating with cross-funct...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$77K - $114K *

Join a team that's dedicated to enhancing customer experiences through data analysis and insights. You'll manage surveys, analyze trends, and collaborate with teams to improve listening programs and r...

San Ramon, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$91K - $110K *

Elevate employee benefits by designing and managing comprehensive health, welfare, and retirement programs. Collaborate with stakeholders to ensure compliance, optimize costs, and enhance coworker exp...

Illinois, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Transform the automotive aftermarket landscape by building relationships with workshops, driving growth through education, and delivering Bosch solutions that enhance service quality and customer sati...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Contribute to strategic growth in Federal markets by driving customer acquisition, leveraging relationships, and collaborating effectively across teams to meet and exceed sales objectives. Engage deep...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Lead cross-functional teams to resolve complex engineering challenges, ensuring seamless support and communication between clients and technical teams while managing resources and processes effectivel...

Tennessee, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$113K - $139K *

Help us grow your career by building strong relationships across multiple sectors and achieving sales objectives in a dynamic environment focused on personal safety solutions and customer satisfaction...

California, USRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Elevate healthcare innovation by driving growth through strategic sales of robotic-assisted surgical systems. Develop market strategies, build relationships, and influence stakeholders to enhance surg...

Montreal, QCRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$93K - $103K *

Transform local business growth by building a robust pipeline of SaaS clients through proactive prospecting and relationship management, while executing defined sales processes and achieving quotas in...

Iowa, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.