Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$130K - $150K *

Join a team that's driving growth in enterprise services by developing strategies and leading engagements with Global Service Providers. Collaborate with top-tier clients to enhance service delivery a...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Empower your career by managing a team of Mortgage Loan Originators, driving loan production, and fostering key referral relationships while ensuring compliance and enhancing customer experiences in a...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic sales team to drive growth in K-12 education, managing the full sales cycle and building strategic partnerships. Shape your territory strategy while enhancing digital learning environme...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Drive new logo acquisition and revenue growth by managing the full sales cycle for assigned prospects, leveraging industry expertise and consultative selling to deliver tailored solutions and achieve...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $115K *

Elevate customer success by serving as a strategic advisor for 75+ accounts, driving ROI through tailored solutions, proactive engagement, and cross-functional collaboration to ensure exceptional expe...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$71K - $115K *

Transform customer experiences by driving success and satisfaction through proactive engagement, relationship management, and strategic guidance. Collaborate with clients to maximize their use of Serv...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$56K - $111K *

Drive success by cultivating strong relationships with clients to enhance satisfaction, retention, and sales growth. Collaborate with teams to deliver tailored solutions and insights, ensuring a seaml...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Unlock potential by driving sales performance in primary care, engaging healthcare providers, and implementing strategic business plans to exceed targets within your territory. Collaborate with cross...

San Diego, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Play a key role in nurturing client relationships and driving account strategies to enhance customer satisfaction and retention, while identifying growth opportunities to achieve corporate objectives...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$121K - $170K *

Lead the charge in delivering exceptional customer experiences through strategic oversight and collaboration across teams, ensuring operational excellence and strong client outcomes in a dynamic envir...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $115K *

Advance market growth by identifying and activating high-potential agencies, driving production, and leveraging data insights to exceed territory goals in a dynamic field sales environment...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $115K *

Engage in dynamic territory growth by identifying and activating high-potential agencies. Drive production through strategic prospecting and deep product knowledge, ensuring sustained success and meas...

Arizona, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $115K *

Advance growth by driving agency partnerships in your territory. Leverage your commercial P&C expertise to identify opportunities, activate agencies, and exceed production goals while utilizing data-d...

Michigan, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Take ownership of complex metrics management, ensuring project alignment with business needs while fostering relationships across teams to enhance operational excellence and drive innovative solutions...

Dearborn, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$132K - $182K *

Drive sales growth by managing assigned accounts and territories, utilizing innovative selling techniques to achieve objectives. Collaborate with diverse teams to articulate value propositions and enh...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $99K *

Drive customer satisfaction by troubleshooting, maintaining, and repairing equipment. Collaborate with teams to ensure service excellence and compliance with regulatory standards while managing parts...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$72K - $108K *

Contribute to customer satisfaction by performing timely Preventative Maintenance and assisting in troubleshooting and repairs of MRI equipment, while collaborating with experienced engineers to enhan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$76K - $114K *

Engage your technical expertise to deliver exceptional service and support for advanced surgical equipment. Collaborate with customers and teams to ensure satisfaction and compliance while driving ope...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$73K - $109K *

Drive your career with impactful service as you troubleshoot and maintain advanced medical equipment, ensuring optimal performance and customer satisfaction across the Pacific Region, with a focus on...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive client success by leading strategic account teams, ensuring satisfaction, and fostering strong relationships. Leverage expertise to enhance service delivery and support client retention through...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $251K *

Grow your career with a pivotal role supporting U.S. Air Force sustainment operations. Build strong relationships, drive customer satisfaction, and lead account management activities to enhance missio...

Wisconsin, USRemote

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$50K - $150K *

Join a team that's driving sales growth by promoting innovative packaging solutions through effective communication and strategic outreach to clients in your territory...

Portland, ORRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$60K - $120K *

Champion strategic growth by delivering high-value solutions and services. Leverage technical expertise to drive AI-driven transformations, manage large-scale programs, and foster long-term client par...

Seattle, WARemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $152K *

Drive success by managing litigation and disputes in workers' compensation claims. Proactively analyze and resolve issues to reduce costs and improve outcomes, while collaborating with various stakeho...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.