Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$99K - $138K *

Transform dealer relationships in the Southeast by driving retail growth, onboarding partners, and serving as a trusted advisor. Collaborate cross-functionally to enhance dealer experiences and bring...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Transform client relationships by driving account growth and profitability. Leverage your expertise to implement strategic sales plans, enhance communication, and develop tailored solutions while ensu...

Mountain Home, TNRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Transform your career by driving strategic growth and building strong customer relationships. Lead innovative sales initiatives, optimize market presence, and collaborate with teams to exceed targets...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$90K *

Engage with K-12 districts to drive cross-sell revenue, leveraging existing relationships to introduce new product lines. Collaborate with teams to enhance student safety through technology while mana...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$171K - $214K *

Unlock potential by driving sales activation and enablement for MSP/MSSP partners. Engage in training, demand generation, and partner collaboration to ensure successful service launches and ongoing sa...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engage with SMEs to drive revenue growth by owning the full sales cycle, translating complex fintech solutions into clear business value, and improving sales strategies in a dynamic, high-growth envir...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Transform financial operations by supporting ERP implementation, analyzing business processes, and ensuring seamless integration across multiple workstreams. Collaborate with teams to enhance system f...

Washington, DCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Empower financial decision-making by leading analysis, forecasting, and budgeting. Collaborate with cross-functional teams to deliver insights and enhance reporting efficiency using advanced tools and...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$160K - $200K *

Lead strategic business growth in the USA, focusing on market entry, key relationships, and executive negotiations. Build and manage a high-performance team while driving revenue and enhancing overall...

Ohio, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a dynamic team as you drive sales growth by cultivating client relationships and executing strategic marketing initiatives. Leverage your consultative skills to provide tailored workforce solutio...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with enterprise clients to drive sales growth through strategic prospecting, relationship building, and consultative solutions. Collaborate with brokers and leverage marketing strategies to exc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive high-quality technical support for aviation connectivity systems, ensuring customer satisfaction through troubleshooting, training, and collaboration with cross-functional teams in a fast-paced...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Unlock potential by driving sales growth through strategic account management and relationship building. Collaborate with teams to implement effective sales strategies, enhance customer satisfaction...

Lisle, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive new business growth by owning the full sales cycle in the mid-market segment. Leverage your expertise in cybersecurity solutions to maximize revenue and collaborate cross-functionally to achieve...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$111K - $198K *

Grow your career with a strategic sales role focused on enterprise software solutions. Drive growth by managing complex accounts, fostering executive relationships, and leading transformative initiati...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $130K *

Join a team that's driving innovation in Oracle Cloud Financials. Collaborate with clients and technical teams to design solutions, execute configurations, and support end-users, all while enhancing y...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$89K - $166K *

Help us drive growth as you lead a team focusing on Commercial Claims, enhancing key relationships and achieving sales objectives while managing strategic accounts and fostering talent development wit...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$79K - $158K *

Champion customer success by driving HVAC service growth through strategic relationship building, tailored solutions, and consultative selling in a dynamic field environment. Optimize resources and en...

Jacksonville, FLRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$93K - $182K *

Unlock your potential in logistics by coordinating freight operations remotely. Engage with drivers and clients to ensure timely deliveries while gaining valuable experience in a rapidly growing indus...

Evansville, INRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$93K - $182K *

Unlock potential by coordinating logistics operations remotely, ensuring timely communication and efficient freight management. Join a dynamic team and gain valuable experience in the fast-paced logis...

Rio Rancho, NMRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $182K *

Empower logistics efficiency by coordinating freight schedules and communications. Collaborate with drivers and clients to ensure timely deliveries while gaining valuable experience in a rapidly growi...

Tampa, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$108K - $183K *

Champion a high-performing sales team focused on biopharma solutions, driving revenue growth and strategic customer relationships across a U.S. territory. Collaborate cross-functionally to maximize op...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Help us transform patient care by leading value analysis initiatives, optimizing costs, and enhancing clinical practices. Collaborate with diverse teams to drive cost reduction and standardization wit...

Englewood, CORemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$70K - $95K *

Lead the charge in driving sales and support initiatives within assigned territories, collaborating with management to enhance customer engagement and account growth while mastering product knowledge...

Houston, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Drive operational excellence by leading a team of Project Managers to deliver large-scale data center fit-out projects, ensuring compliance with standards while enhancing customer experience and foste...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.