Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.
Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.
Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.
Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.
Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.
$180K - $220K *
Optimize revenue and profitability as you lead commercial finance, drive pricing strategies, and negotiate pivotal agreements with stakeholders, playing a vital role in shaping financial success acros...
Reposted 1 week ago
Account Director II Regional Enterprise East
$120K - $160K *
Unlock potential by driving expansion of high-profile Regional Enterprise accounts through strategic relationship building, consultative selling, and tailored technology solutions, fostering growth an...
Reposted 6 days ago
Senior D365 Customer Engagement Administrator
$112K - $130K *
Champion the operational excellence of Dynamics 365 Customer Engagement, ensuring platform stability and usability. Collaborate across teams to enhance processes and drive continuous improvement in a...
1 week ago
$100K - $120K *
Lead the charge in managing key client relationships, driving account growth, and ensuring long-term retention through strategic partnerships and consultative engagement in a dynamic tech environment...
Yesterday
Commercial Digital Cloud Account Executive - Retail, Consumer Goods and Manufacturing
$77K - $189K *
Grow your career with a dynamic role that drives digital expansion and customer satisfaction. Collaborate with marketing and ecommerce leaders to enhance account strategies and deliver impactful solut...
1 week ago
Business Process Owner Lead - Claims Advanced Capabilities
$114K - $205K *
Join a team that's shaping the future of claims operations through innovation and AI. Leverage your expertise in business process optimization to enhance outcomes, improve efficiency, and deliver exce...
2 weeks ago
$65K - $125K *
Partner with us to drive sales success by engaging prospects and closing deals in a high-volume, fully remote environment. Leverage your talents in a supportive culture focused on performance and prof...
Reposted yesterday
$125K - $150K *
Unlock potential by managing client relationships and driving project success. You'll proactively address issues, identify growth opportunities, and ensure delivery excellence while fostering strong p...
Reposted 4 days ago
Project Manager for Service Delivery - Atlanta, GA
$95K - $115K *
Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...
Reposted 3 weeks ago
Account Director II - Enterprise
$120K - $160K *
Grow your career with a dynamic sales role focused on developing large enterprise opportunities, ensuring customer satisfaction, and driving revenue through strategic account management and relationsh...
4 days ago
$110K - $130K *
Join a dynamic team where you'll engage customers, translate their needs into effective proposals, and collaborate on innovative solutions to drive success in the broadband service industry, enhancing...
Reposted 3 weeks ago
Account Executive (Renal Therapies) Dallas
$63K - $112K *
Shape the future of client relationships by driving sales and product innovation. Engage with new and existing accounts, ensuring satisfaction and timely delivery of medical products while collaborati...
1 week ago
Global Program Manager, Customer Experience Center
$100K - $150K *
Unlock your potential by leading the operational backbone of a new Customer Experience Center. Drive launch readiness, manage vendor relationships, and ensure seamless program execution to deliver exc...
1 week ago
$95K - $125K *
Drive growth and strengthen relationships by implementing effective sales strategies, analyzing market data, and collaborating cross-functionally to maximize performance across multiple regional accou...
Reposted 3 weeks ago
Strategic Customer Success Manager
$100K - $120K *
Shape the future of partner success by managing strategic relationships, driving growth, and ensuring operational excellence for high-value reseller partners in a fully remote environment. Collaborate...
Yesterday
$110K - $130K *
Transform your career by driving sales strategies in the manufacturing automation sector. Collaborate with a dynamic team to maximize revenue, build customer relationships, and achieve ambitious sales...
Today
Sr Director of Customer Operations & Delivery
$200K - $230K *
Lead customer success initiatives by managing federal program delivery, ensuring seamless deployment, support, and renewal processes. Drive team performance and build strategic partnerships to enhance...
1 week ago
$75K - $107K *
Empower customer success by managing complex relationships in the Public Sector and Education. Drive renewals, retention, and growth strategies while navigating procurement processes and aligning cust...
2 weeks ago
$141K - $189K *
Engage with key stakeholders to drive strategic growth in existing and new accounts. Leverage consultative selling to understand customer needs and deliver tailored solutions, ensuring alignment with...
2 weeks ago
Senior Field Service Technician
$90K - $105K *
Join a team that's dedicated to delivering top-tier service and support for complex systems in the U.S. Federal Government. Engage in hands-on maintenance and ensure operational excellence while trave...
1 week ago
Digital Consulting Analyst/Sr. Analyst, Oracle Cloud ERP
$85K - $95K *
Drive your career forward by leveraging your analytical skills and software implementation experience in a dynamic consulting environment. Collaborate with teams and clients to enhance business proces...
2 weeks ago
Strategic Account Director, Retail
$135K - $160K *
Engage with executive buyers to drive new business in retail, leveraging AI solutions. Build trusted relationships, manage complex sales processes, and ensure smooth transitions to post-sale teams whi...
1 week ago
Sr. Agency Management Specialist - Remote in the Cincinnati, OH area
$106K - $137K *
Partner with us to develop a profitable agency force, ensuring agents excel in utilizing our products and services. Foster strong relationships, conduct training, and drive compliance while monitoring...
4 weeks ago
Architectural Sales Representative
$80K - $95K *
Inspire growth by driving demand for building envelope solutions through collaboration with architects and engineers. Leverage your expertise to enhance customer relationships and maximize project spe...
2 weeks ago
Subcontract Management Staff - E4
$111K - $206K *
Lead the charge in managing supplier performance and procurement for complex contracts, ensuring compliance with regulations while collaborating with multifunctional teams to drive project success acr...
1 week ago
What does a Customer Service Representative do?
A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.
What skills are important for Customer Service Representative jobs?
Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.
What career paths can follow customer service experience?
Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.
Are Customer Service Representative jobs on Ladders vetted?
Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.
How can I find Customer Service Representative jobs paying $100,000 or more?
Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.