Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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1
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$141K - $214K *

Partner with us to drive growth and success within federal civilian agencies. Develop strategic relationships, create tailored solutions, and achieve revenue targets while collaborating with internal...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$76K - $97K *

Drive account growth and customer retention by managing relationships, identifying opportunities, and collaborating across teams to meet global IT needs. Leverage data insights to enhance client strat...

Concord, NHRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$82K - $135K *

Grow your career with a dynamic role focused on account management and business development. Engage with dental offices to identify needs, promote products, and maintain strong relationships while ach...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$82K - $135K *

Lead the charge in territory management and business development by fostering strong relationships with dental offices, addressing customer needs, and driving sales growth through strategic planning a...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$135K - $218K *

Optimize federal agency programs by leading strategic initiatives that enhance relationships with stakeholders, ensuring alignment with organizational priorities and driving advocacy efforts across mu...

Washington Metro, DCRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $90K *

Shape the future of account management by overseeing client relationships, ensuring retention, and driving new business initiatives. Collaborate with a dedicated team to deliver exceptional service an...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $200K *

Accelerate sales growth by managing key partnerships and driving cloud solutions. Collaborate with teams to achieve targets, nurture relationships, and deliver exceptional customer experiences while s...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform the sales process by providing expert technical support and product demonstrations. Collaborate with internal teams to address customer needs and enhance training, ensuring a seamless experi...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$102K - $147K *

Drive new business opportunities by cultivating relationships with C-level executives. Own the full sales cycle for Large Enterprise clients, ensuring value delivery and exceeding sales targets while...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$65K - $96K *

Empower compliance processes by preparing complex government filings, mentoring team members, and ensuring accuracy, while maintaining high service standards and developing knowledge of intricate comp...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $145K *

Drive the development and management of third-party vendor relationships, ensuring effective communication, oversight, and resource allocation within the Vendor Management team to meet corporate objec...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $190K *

Transform your career by leading sales strategy and growth for a major technology portfolio. Drive revenue, build executive relationships, and develop high-performing teams to enhance customer value a...

Illinois, USRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$64K - $97K *

Join a dynamic HR team to optimize data integrity and enhance HR processes. Collaborate across departments to analyze trends, support compliance, and drive system improvements, ensuring a seamless exp...

Idaho Falls, IDRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$85K - $115K *

Empower a positive workplace by resolving employment matters, ensuring compliance, and fostering relationships across departments. Collaborate with leaders to uphold ethical standards and promote a cu...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $130K *

Engage with clients to manage relationships and deliver tailored insurance solutions. Oversee complex accounts, negotiate terms, and provide strategic guidance while ensuring timely execution of renew...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$116K - $185K *

Shape the future of data center solutions by driving sales, enhancing market share, and ensuring customer satisfaction through strategic collaboration and proactive account management within the Elect...

North Carolina, USRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$148K - $274K *

Partner with us to navigate complex regulatory environments, ensuring compliance and facilitating business expansions. Leverage your expertise to advise leadership and manage licensure processes effec...

Missouri, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Join a team that's driving sales growth by developing strategic relationships and delivering tailored solutions to meet customer needs. Leverage your expertise to enhance market share and exceed sales...

Fresno, CARemote

Yesterday

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Lead a dynamic team of travel therapy recruiters while driving personal production. Champion recruitment strategies, enhance team performance, and ensure alignment with client demands to achieve booki...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$220K - $260K *

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive strategic client relationships and operational excellence for global healthcare accounts, ensuring optimal service delivery and exceeding performance targets through proactive solutions and coll...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$79K - $132K *

Champion profitable growth by influencing agents and executing sales strategies within a designated territory. Collaborate with partners to drive results and enhance agency relationships, ensuring lon...

Phoenix, AZRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion the development of Planning and Inventory strategies, leading a team to optimize supply chain performance and ensure compliance. Drive process improvements and manage supplier relationships t...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive new customer relationships and expand existing accounts by leveraging technology solutions. Achieve sales quotas through strategic outreach and collaboration with internal teams, while maintaini...

Tennessee, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team as you drive revenue growth through virtual Finance & Insurance sales. Lead the full sales process, enhance customer experiences, and achieve performance targets in a fast-paced, r...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.