Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $100K *

Tackle your career in a remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible hours and u...

Bakersfield, CARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Make your mark at a dynamic remote sales role, engaging with warm leads to provide tailored life insurance solutions. Enjoy comprehensive training and mentorship while building a rewarding career with...

Chicago, ILRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform your career by engaging with warm leads in a supportive, remote sales role. Benefit from comprehensive training and mentorship while helping clients secure life insurance coverage that meets...

Raleigh, NCRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to empowering individuals in a remote sales role. You'll engage with warm leads, provide tailored life insurance solutions, and benefit from comprehensive training and men...

Columbia, MDRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by joining a dynamic remote sales team, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexib...

Birmingham, ALRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a dynamic team in a remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible hours and...

Champaign, ILRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$86K - $113K *

Engage with clients as a trusted partner, driving satisfaction and growth through effective management of healthcare operations and strategic initiatives. Collaborate across teams to enhance service d...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$151K - $500K+*

Lead the charge in driving sales of medical products to ambulatory care providers. Build strong customer relationships, execute strategic plans, and collaborate with specialists to enhance patient car...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$190K - $246K *

Unlock potential by driving new business and expanding market presence through disciplined prospecting and strategic sales initiatives. Collaborate with teams to ensure customer satisfaction and achie...

Salt Lake City, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Lead the future of patient experience by driving strategic initiatives and operational excellence in a high-volume healthcare contact center. Collaborate with cross-functional teams to enhance service...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Join a team that's driving growth in the commercial sector by leveraging data and AI solutions. As an Account Executive, you'll cultivate relationships, manage accounts, and optimize customer success...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $95K *

Join a dynamic team to deliver exceptional client service, manage accounts, and enhance relationships with AmLaw firms. Drive success through proactive communication, issue resolution, and a client-fi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$60K - $120K *

Join a team that's dedicated to empowering small businesses through consultative sales. Leverage your sales expertise to manage client relationships and drive engagement in a flexible, remote environm...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$87K - $148K *

Lead the charge in middle office operations for structured finance portfolios, ensuring operational accuracy and service excellence. Oversee critical financial processes while driving continuous impro...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $149K *

Champion a team of call center agents, ensuring high-quality service delivery and compliance. Provide clinical oversight for at-risk cases while driving operational excellence and fostering a supporti...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $105K *

Elevate client satisfaction by serving as the primary technical liaison, ensuring effective service delivery and identifying growth opportunities through strategic relationship management and technica...

Dallas, TXRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$139K - $188K *

Transform federal agency operations by driving CRM and AI adoption. Leverage your extensive sales experience to develop strategies, foster relationships, and deliver measurable mission outcomes across...

Washington, DCRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion enterprise growth by driving strategic account expansion and retention. Collaborate with cross-functional teams to influence executive stakeholders and execute complex sales strategies, ensur...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $111K *

Develop and maintain strategic relationships with dealerships, driving sales and enhancing customer engagement in the automotive Indirect Lending sector through effective marketing and collaboration...

Indiana, USRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $115K *

Join a team that's transforming food safety compliance through innovative SaaS solutions. As a Senior Account Executive, you'll drive sales growth by managing the full sales cycle and building strong...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $240K *

Transform the future of mortgage protection by guiding families in securing their income. Leverage mentorship and training to excel in client engagement and customized solutions, while maintaining a h...

Provo, UTRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $110K *

Unlock potential by driving sales growth and building strong customer relationships in a dynamic territory. Collaborate with a high-energy team to deliver exceptional service and innovative solutions...

Denver, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$102K - $170K *

Execute sales strategies to drive revenue growth by engaging federal clients, generating leads, and closing deals. Collaborate with internal teams to deliver tailored solutions and maintain strong cus...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $93K *

Elevate market share by executing strategic sales plans, targeting key customers, and fostering relationships to achieve KPIs. Collaborate with leadership to drive growth in air medical services and e...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $110K *

Support client retention by managing small employer group accounts, fostering relationships with clients and carriers, and suggesting new coverage options. Collaborate in a remote environment, leverag...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.