Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$110K - $130K *

Engage with customers to unlock growth by developing strategic partnerships, managing account pipelines, and delivering tailored solutions that meet operational needs while representing the company at...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$200K - $250K *

Empower growth in the cybersecurity sector by driving sales, acquiring new accounts, and fostering strong customer relationships. Leverage your expertise to introduce innovative solutions and exceed s...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $246K *

Join a dynamic team to drive service sales and customer growth across the Southern Territory. Leverage your expertise in account management and business development to enhance customer partnerships an...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$102K - $184K *

Advance your career by owning end-to-end commercial analyses, partnering with key stakeholders to deliver actionable insights. Shape a newly formed analytics function and contribute to innovative meth...

Alpharetta, GARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a dynamic team as a Sr. Support Engineer, providing expert pre- and post-sales technical support for 5G solutions. Collaborate with customers and partners to resolve complex issues, enhance team...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Transportation

$135K - $150K *

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$55K - $109K *

Engage in leading the dental Provider Relations team, enhancing provider relationships and operational effectiveness. Drive network management activities to ensure member access to care and improve pr...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Engage with diverse businesses to drive sales of technical and non-technical products in the personal care sector. Provide strategic leadership and develop long-term customer relationships while manag...

Jersey City, NJRemote

6 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Reimagine your career as you lead a dynamic sales team to drive growth and foster collaboration in a high-achieving environment, shaping the future of mortgage banking...

Philadelphia, PARemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's redefining DME resupply operations by leading a global, remote call center. Drive revenue growth, optimize performance, and ensure compliance while managing a diverse workforce to e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $137K *

Empower operations by ensuring data integrity for market systems. Partner to verify service reservations and regulatory compliance while providing analytical insights to enhance stakeholder engagement...

Little Rock, ARRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Take ownership of client relationships by ensuring quality delivery and support of products and services. Collaborate cross-functionally to drive initiatives and maximize client satisfaction while mai...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Empower healthcare organizations by driving sales of innovative Nurse Call solutions. Own the full sales cycle, engage with senior leaders, and leverage your expertise to navigate complex deals in a d...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $157K *

Innovate cross-functional initiatives to enhance business processes, drive performance improvements, and ensure strategic alignment. Collaborate with diverse teams to optimize operations and deliver i...

Missouri, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Unlock potential by driving sales growth and nurturing key customer relationships. This role focuses on expanding market presence, developing strategies, and ensuring exceptional service delivery to m...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $113K *

Join a team that's dedicated to advancing clinical trials by ensuring compliance and data integrity. Utilize your expertise in monitoring and site management to foster strong relationships and drive s...

Colorado, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $110K *

Advance sales initiatives by promoting Snap-on products to federal government and contractors. Leverage exceptional customer service and strategic planning to build relationships, meet sales targets...

Alaska, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $170K *

Champion the growth of Audit Manager by driving sales in the healthcare sector. Leverage your expertise in medical billing and coding to engage revenue cycle leaders, manage the sales pipeline, and de...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $136K *

Join a team that's redefining customer experience by translating complex business needs into actionable technical requirements, ensuring seamless integration across platforms and delivering innovative...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $188K *

Accelerate progress at achieving sales goals in oncology by driving product demand and executing launch plans. Collaborate with healthcare providers and internal teams to enhance patient care and ensu...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's dedicated to driving sales success through strategic planning, team development, and strong leadership. Collaborate with sales reps to achieve goals and foster a positive work envir...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform the mid-market landscape by driving growth through our unified commerce solutions. Collaborate with cross-functional teams to deliver exceptional value to hospitality operators ready for inn...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Lead and optimize the performance of ABB Medium Voltage systems at a key LNG site, ensuring operational stability, direct technical support, and maintaining strong customer relationships through effec...

Texas, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $100K *

Join our dynamic sales team to drive growth in laboratory products, collaborating with healthcare professionals to enhance patient care. Leverage your sales expertise to build relationships and achiev...

New York, NYRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $85K *

Empower your career as a Clinical Review Team Lead, guiding a team of nurse reviewers in complex case evaluations, ensuring adherence to clinical guidelines, and enhancing workflow efficiency while ma...

Houston, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.