Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$85K - $103K *

As an Account Executive in-territory in Miami, you will be responsible for managing the full sales cycle, including building and managing a sales pipeline, prospecting, and closing deals. This role re...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $125K *

Engage with strategic Oracle customers to drive success through relationship management, implementation guidance, and value realization. Champion customer outcomes and optimize their journey with Redw...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Transportation

$85K - $100K *

Join a dynamic team as a Sales Representative, driving growth in the Bosch Mobility Aftermarket by building relationships with workshops, promoting products, and implementing training programs to enha...

Washington, DCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Bring your expertise to a dynamic role as a Clinical Account Executive, where you'll lead specialty medication management, collaborate with healthcare professionals, and drive formulary development to...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $135K *

Empower a dynamic sales team to drive financial product growth, enhance client relationships, and achieve sales targets through strategic initiatives and market analysis while ensuring compliance and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive growth and retention for a defined portfolio of enterprise accounts, ensuring proactive renewals and identifying expansion opportunities. Collaborate with stakeholders to enhance customer value...

Arlington, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $250K *

Optimize sales strategies and cultivate relationships to exceed revenue goals. Collaborate with internal teams and partners, identify opportunities, and effectively communicate tailored solutions to e...

Massachusetts, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $300K *

Elevate your career by driving new dealership partnerships and expanding market presence. Lead strategic sales initiatives from prospecting to negotiation, collaborating across teams to deliver tailor...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $135K *

Join a dynamic team as you drive growth and manage strategic customer relationships in the Bus, Truck, Rail, and Specialty Vehicles market, leveraging innovative adhesive solutions to achieve business...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Partner with us to ensure exceptional client engagement by managing the entire client lifecycle in revenue cycle management, driving success through effective liaison between operational teams and cli...

Dallas, TXRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $170K *

Champion your career by building strategic relationships and driving account success. Collaborate with internal teams to align solutions with client goals, while engaging with C-suite stakeholders to...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive revenue growth by cultivating relationships and managing the full-cycle sales process in the healthcare technology sector. Utilize AI-driven solutions to enhance client performance and deliver v...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Innovate your career by forming executive relationships and leading complex sales cycles. Drive value through consultative engagements, leveraging insights to elevate conversations with senior leaders...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $95K *

Transform complex medical malpractice claims by leveraging clinical expertise and analytical skills. Collaborate with teams to investigate, evaluate, and provide actionable insights, ensuring effectiv...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock your potential by developing innovative sales strategies and fostering customer relationships. Drive growth through new acquisitions and enhance existing accounts while collaborating with a ded...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$135K - $185K *

Unlock potential by leading multi-line underwriting for middle market businesses. Drive profitable growth through strategic risk assessment, relationship building, and effective account management whi...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $185K *

Join a team that's dedicated to underwriting middle market business, managing complex risks, and fostering strong agency relationships. Leverage your expertise to achieve profit goals while mentoring...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform financial operations by leading a dynamic accounting team, ensuring compliance and accuracy in reporting. Collaborate with senior management to drive strategic insights and enhance financial...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$112K - $125K *

Champion customer success by managing strategic partnerships, optimizing client engagement, and driving value through innovative solutions in the healthcare sector. Collaborate with C-level executives...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$118K - $132K *

Drive customer success by managing partnerships and optimizing solutions for enterprise clients. Leverage your consulting expertise to engage C-level executives and enhance value in the healthcare sec...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $203K *

Unlock potential by driving growth and retention for large automotive dealer groups. Leverage a consultative sales approach to connect solutions with measurable outcomes, ensuring long-term value and...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$82K - $111K *

Elevate agency relationships by driving new business growth across Personal, Commercial, and Life insurance sectors. Manage sales objectives, provide underwriting expertise, and collaborate with teams...

Toledo, OHRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$65K - $100K *

Join a team that's shaping the future of business leadership. Drive success by providing exceptional service and training a dynamic team. Enjoy merit-based promotions and uncapped earnings in a fast-p...

Boston, MARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$61K - $104K *

Drive customer success by managing high-value enterprise accounts, ensuring growth and retention through strategic planning and consultative partnerships. Lead renewal efforts and align customer goals...

Boston, MARemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $130K *

Champion the future of enterprise database systems by leading design, implementation, and operational excellence. Collaborate with cross-functional teams to deliver innovative solutions while mentorin...

Ohio, USRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.