Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $90K *

Lead the charge in managing comprehensive accounting functions for self-insurance groups, ensuring accurate financial reporting, compliance with regulations, and effective budget management while coll...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $122K *

Transform public infrastructure by leading engineering projects, managing budgets, and ensuring compliance. Collaborate with stakeholders to enhance transportation systems and utilities while providin...

Durham, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$96K - $124K *

Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$71K - $97K *

Empower enrollees by assessing their health needs and guiding them to resources for optimal wellness. Collaborate with a multidisciplinary team to create personalized care plans and ensure effective m...

Oklahoma, USRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Shape the future of sales in Higher Education and Healthcare by driving growth, managing key relationships, and overseeing the full sales process from lead generation to installation, ensuring custome...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$64K - $134K *

Drive success by managing key accounts, ensuring revenue growth through strategic upselling and relationship building. Collaborate with clients and internal teams to deliver exceptional service and ac...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $108K *

Unlock sales potential by driving strategies in the Florida, Alabama, and Georgia territories. Engage with pest management professionals and distributors to expand market share while managing customer...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$128K - $213K *

Inspire growth by leading customer relationships and strategies in the nuclear services sector. Drive sales, enhance customer satisfaction, and collaborate across teams to deliver innovative solutions...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Business Services

$222K - $278K *

Reimagine enterprise sales by developing executive relationships and leading customer engagements. Drive revenue growth through strategic deal-making with a focus on customers while embodying core cul...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $160K *

Transform customer relationships by strategically driving the adoption and growth of our innovative platform while collaborating with global teams to achieve long-term success and deliver impactful so...

Washington, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $125K *

Support and maintain airborne ISR systems through onsite and remote troubleshooting, ensuring mission readiness and compliance with safety and quality standards. Collaborate with teams to enhance oper...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$107K - $204K *

Drive innovative solutions as a system analyst, collaborating with cross-functional teams to enhance production planning and operational efficiency through SAP technologies, ensuring alignment with bu...

Connecticut, USRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$126K - $185K *

Lead transformative technology adoption and growth for large enterprise accounts. Drive strategic initiatives, build executive relationships, and deliver measurable outcomes through innovative solutio...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Transform enterprise engagement by driving technology adoption and growth. Lead strategic initiatives across large accounts, leveraging deep market insights to deliver measurable outcomes and foster e...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Shape technology adoption and growth by driving strategic initiatives across large enterprise accounts, translating business priorities into measurable outcomes through consultative engagement and exp...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Drive growth by strategizing and executing tailored solutions for large enterprise accounts, leveraging technology to enhance customer engagement and deliver measurable business outcomes through consu...

Illinois, USRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$132K - $185K *

Join a team that's redefining enterprise sales by driving technology adoption and growth. You'll engage with global accounts, translating business priorities into measurable outcomes while shaping a c...

California, USRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Shape enterprise growth by translating customer needs into measurable outcomes. Drive technology adoption and build trusted relationships across large accounts, leveraging your expertise in complex sa...

New Jersey, USRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$101K - $152K *

Support end-to-end Order-to-Cash processes within the SAP environment, collaborating with cross-functional teams to optimize solutions, ensure data integrity, and drive process improvements across sal...

Carmel, INRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$247K - $309K *

Collaborate to drive sales growth in enterprise technology through prospecting, managing pipelines, and closing opportunities while enhancing existing accounts in a dynamic, technology-focused environ...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Take ownership of high-touch engagements with premier clients, ensuring swift resolution of technical issues. Collaborate with internal teams to enhance processes and improve customer experiences whil...

Denver, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $260K *

Reimagine the future of healthcare by providing legal expertise in PBM client contracting. Collaborate with diverse teams to negotiate agreements and navigate regulatory challenges, ensuring complianc...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$91K - $152K *

Transform customer relationships by driving service excellence and project success. Collaborate with cross-functional teams to resolve issues, maximize service delivery, and ensure compliance with con...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$106K - $177K *

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $130K *

Lead the charge in selling commercial roofing products, driving new business and profitability. Collaborate with contractors and distributors while managing customer relationships independently from y...

New York, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.