Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$69K - $109K *

Transform operational initiatives by leading complex projects, ensuring compliance, and collaborating with stakeholders to enhance investment data integrity and drive strategic solutions in a dynamic...

Des Moines, IARemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $200K *

Champion new business growth by building relationships with Enterprise-level clients, managing the sales cycle, and collaborating with partners to ensure successful launches and long-term success...

Massachusetts, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $200K *

Join a team that's driving growth by securing Enterprise-level partnerships. You'll manage the full sales cycle, from prospecting to negotiation, while collaborating with executives to create impactfu...

North Carolina, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $200K *

Champion new business growth by identifying and securing Enterprise-level partnerships. Manage the full sales cycle, collaborate with executives, and ensure successful account launches to drive signif...

Georgia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $200K *

Unlock potential by driving Enterprise-level partnerships and revenue growth. Engage with C-suite executives, craft tailored solutions, and collaborate with teams to ensure successful account launches...

Texas, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$78K - $113K *

Unlock potential by leading complex revenue cycle projects, providing analytical support, and collaborating across departments to enhance billing processes and resolve financial issues in a fast-paced...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Advance customer relationships by engaging decision-makers, conducting product demos, and collaborating with engineers to enhance equipment performance and service support in a dynamic sales environme...

Bessemer, ALRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage with key decision-makers in the OTC products space, collaborating with engineers to identify solutions, conduct presentations, and build lasting customer relationships while managing performanc...

Charlotte, NCRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $165K *

Engage enterprise clients by leveraging your sales expertise to identify needs, close deals, and drive growth. Collaborate with teams to enhance customer satisfaction and shape sales strategies in a d...

Houston, TXRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Advance sales performance by leading a dynamic team, driving revenue growth, and optimizing strategies through collaboration with operations and marketing to achieve business objectives...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Join a dynamic team to define and execute innovative payment infrastructure strategies, enhancing capabilities through cutting-edge technologies and partnerships. Lead cross-functional initiatives to...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Grow customer success by building trusted relationships with mid-market and enterprise clients. Leverage AI solutions to drive adoption, retention, and measurable impact while collaborating cross-func...

New York City, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Support clients by providing expert technical assistance and fostering strong relationships. Analyze software usage to enhance client success and drive retention through proactive engagement and colla...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive enterprise-level revenue growth by building relationships with healthcare executives, identifying strategic opportunities, and delivering tailored solutions to meet sales goals in a dynamic heal...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$280K - $300K *

Engage enterprise-level clients by qualifying sales opportunities, building strong pipelines, and nurturing relationships with C-Suite executives. Drive the full sales cycle using consultative techniq...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $193K *

Innovate the future of AI-driven revenue cycle products, leading strategy, commercialization, and product delivery. Collaborate across teams to drive adoption and revenue growth while navigating compl...

Minneapolis, MNRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $94K *

Manage provider services operations, enhance team performance, and drive service delivery improvements. Collaborate with stakeholders to ensure provider satisfaction and compliance while implementing...

North Carolina, USRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$173K - $288K *

Empower growth and relationships in a strategic role focused on managing key accounts. Drive customer satisfaction and revenue retention through strategic collaboration and consultative selling within...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$102K - $149K *

Join a dynamic team as you cultivate customer relationships and drive growth in the industrial water treatment sector. Leverage your expertise to identify opportunities, enhance performance, and deliv...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $240K *

Champion the growth of families by providing tailored mortgage protection solutions. Engage clients, customize coverage, and develop leadership skills while enjoying flexible work-life balance and opp...

Fayetteville, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $240K *

Build a rewarding career by helping families secure their financial future. Engage with clients, customize mortgage protection solutions, and enjoy flexible work hours while receiving comprehensive me...

Winter Haven, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Join a dynamic team to drive sales growth in the US SME market, owning the full sales cycle and translating complex fintech solutions into clear business value for diverse clients. Collaborate across...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $138K *

Drive the vision and strategy for Pharmacy Benefits Management, overseeing client services and ensuring satisfaction, performance, and profitability while leading a team to achieve business objectives...

San Diego, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $162K *

Join us to develop strategic business plans and conduct effective sales presentations while achieving goals in the pharmaceutical territory. Build relationships, influence key stakeholders, and drive...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.