Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$83K - $132K *

Lead provider performance engagement initiatives to enhance health outcomes and cost efficiency. Collaborate with partners to implement tailored plans, assess results, and drive continuous improvement...

Ohio, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a team that's driving enterprise growth in healthcare across the TOLA region. Leverage your strategic selling skills to open new accounts and build executive relationships, transforming patient e...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$106K - $197K *

Join a team that's dedicated to empowering customers in global trade. As a Customer Success Manager, you'll leverage your expertise to drive client success, foster relationships, and ensure optimal va...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$111K - $167K *

Drive impactful marketing strategies by leveraging data analysis and AI tools. Collaborate cross-functionally to enhance funnel performance, ROI modeling, and operational efficiency, ensuring alignmen...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $144K *

Join a dynamic global team to oversee clinical monitoring and site management, ensuring compliance with protocols and regulations. Leverage your expertise to enhance trial integrity and foster strong...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock potential by driving revenue through strategic sales processes, identifying customer needs, and delivering tailored clinical workflow solutions. Collaborate with sales teams and partners to opt...

Versailles, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $135K *

Drive client success by managing strategic relationships with plan sponsors, advisors, and administrators. Enhance retention and growth through tailored solutions, collaboration, and effective communi...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$162K - $195K *

Shape the future of cardiovascular care by driving the launch of a novel cardiac myosin inhibitor. Collaborate with healthcare professionals and internal teams to establish strategic relationships and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Support a diverse team in delivering exceptional field service for high-tech vacuum products. Engage with customers, troubleshoot systems, and ensure operational excellence while traveling for install...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Accelerate progress at industrial plants by driving sales and building relationships. Own your territory as a trusted lubrication advisor, leveraging technical expertise to deliver solutions and achie...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$124K - $177K *

Join a team that's dedicated to optimizing procurement processes and elevating user experience through the administration and integration of SAP Ariba within a comprehensive Source-to-Pay framework, d...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $108K *

Transform customer experiences by providing expert Microsoft infrastructure support, focusing on Copilot and Microsoft 365. Collaborate with teams to diagnose issues, drive resolutions, and enhance se...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $90K *

Elevate client solutions by managing RFPs and renewals, analyzing vendor terms, and mentoring junior colleagues. Collaborate with teams to drive strategic benefits consulting and deliver exceptional c...

Illinois, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $166K *

Collaborate with industry leaders to drive strategic insurance partnerships, leveraging consultative sales techniques and territory planning to achieve growth and success across diverse client account...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Join a team that's transforming healthcare with AI solutions. Drive full-cycle sales, engage decision-makers, and exceed quotas while improving patient access and operational efficiency in dental and...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Join a dynamic sales team to drive AI-powered solutions in healthcare. Engage with decision-makers, uncover challenges, and demonstrate Myna's value to enhance patient access and streamline operations...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$108K - $130K *

Advance market access strategies across federal accounts, securing product placement and optimizing utilization management. Build executive relationships and drive measurable results through collabora...

Houston, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Champion revenue growth by leading national account strategies and expanding major customer relationships. Drive new business acquisition and enhance existing partnerships while collaborating with cro...

Illinois, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$112K - $143K *

Shape your career by driving new business opportunities in B2B payments. Leverage your consultative sales skills to engage clients, manage the sales cycle, and build strong relationships while optimiz...

Kentucky, USRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Accelerate regional commercialization of innovative cell therapies by leading strategic initiatives, enhancing customer engagement, and ensuring optimal patient access while collaborating cross-functi...

Florida, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Accelerate your career by driving revenue growth and managing key accounts in the Western U.S. and Canada. Focus on expanding customer relationships and delivering value through consultative selling w...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Empower growth by driving sales of innovative CRM and iDMS solutions. Engage clients, deliver tailored presentations, and close deals to enhance profitability for automotive dealers while fostering lo...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $250K *

Elevate your career by mastering strategic sales approaches and building strong customer relationships to exceed revenue goals. Collaborate with teams, identify opportunities, and stay ahead of indust...

Connecticut, USRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Shape the future of enterprise sales by mastering value propositions, cultivating relationships, and driving revenue growth through strategic approaches and collaboration with internal teams and partn...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Unlock potential by mastering strategic sales approaches and cultivating relationships with customers. Drive revenue growth through tailored solutions, collaboration with internal teams, and active pa...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.