Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.
Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.
Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.
Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.
Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.
$110K - $130K *
Accelerate your career by driving revenue growth with enterprise clients. Leverage your sales expertise in the fashion industry to build relationships, identify needs, and deliver tailored solutions t...
Reposted 2 days ago
Associate Director, Patient Access & Reimbursement - REMOTE
$167K - $209K *
Drive the strategic direction of the field reimbursement management team, ensuring effective patient access and reimbursement processes for complex specialty pharmaceuticals while collaborating with k...
Yesterday
Small Business Territory Leader (Eastern Zone)
$110K - $130K *
Drive your career with impactful leadership in a multi-state territory, fostering small business growth and sales excellence. Lead teams, engage agencies, and execute strategic initiatives to achieve...
4 weeks ago
Senior Manager, Global Credit & Collections
$140K - $160K *
Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...
Reposted 3 weeks ago
Thermal Residential Channel Manager - South Central (Remote)
$108K - $130K *
Advance market growth by leading strategic initiatives in the South Central region, focusing on building relationships and driving profitable sales within the thermal residential channel. Collaborate...
4 days ago
Actuary - VBC/Provider Contracting (Remote)
$171K - $318K *
Champion actuarial leadership by directing advanced analytics and modeling initiatives to support strategic goals across multiple business areas while fostering team development and communication with...
Reposted 3 weeks ago
Select Major Account Executive (CST)
$350K *
Unlock potential by driving revenue growth through strategic relationships with enterprise customers. Engage in complex sales cycles, championing customer success while thriving in a high-performance...
Reposted 6 days ago
Sr Consultant (Payer Operations) Optum Advisory - Remote
$91K - $163K *
Empower healthcare transformation by leading payer operations analysis and client engagement. Drive project success through independent workstream management, analytical insights, and collaborative pr...
6 days ago
$80K - $95K *
Transform claims management by leading a high-performing team, ensuring effective investigation and resolution of Liability claims while adhering to company standards and fostering employee developmen...
3 days ago
$127K - $223K *
Analyze channel performance and drive data-driven decisions by building models, validating vendor claims, and proactively answering business questions to enhance offline and direct mail strategies...
Reposted yesterday
Customer Category Manager- Remote
$102K - $170K *
Lead the charge in complex category management, leveraging data insights to influence strategies and drive growth. Collaborate with cross-functional teams to deliver actionable recommendations and opt...
1 week ago
$90K - $110K *
Join our team to drive sales across innovative solutions, engaging with HR and finance stakeholders. You'll build pipelines, close deals, and shape our market approach for new products, all while coll...
5 days ago
Accounting Consultant - Remote
$72K - $130K *
Unlock potential by ensuring compliance and accuracy in financial reporting, managing audits, and preparing financial statements. Collaborate with teams to enhance efficiency while meeting regulatory...
Yesterday
QA Specialist - Service Management Quality (Journeyman)
$80K - $95K *
Join a team that's dedicated to enhancing service quality through rigorous quality assurance and process audits. Collaborate with stakeholders to ensure compliance with ITIL practices and drive contin...
2 weeks ago
Sr. Account Exec., Managed IT Services - Southern California
$92K - $138K *
Unlock potential by driving growth in Managed IT & Security Services. Build lasting client relationships, identify high-impact solutions, and thrive in a dynamic market. Join us to make a significant...
2 weeks ago
$80K - $95K *
Empower customer success by managing relationships and driving AI solutions. Collaborate cross-functionally to identify growth opportunities and enhance client satisfaction while achieving revenue tar...
Yesterday
$80K - $95K *
Partner with us to drive customer success by managing and expanding relationships within our AI solutions portfolio. Leverage your expertise to identify growth opportunities and deliver exceptional va...
Yesterday
Senior Account Executive - Atlanta Commercial - ThousandEyes (Remote)
$261K - $356K *
Drive growth as a Senior Account Executive, managing strategic commercial accounts. Leverage Cisco's resources while independently building relationships and closing complex deals, ensuring impactful...
2 weeks ago
Senior Customer Success Manager, Strategic Accounts
$114K - $183K *
Drive customer success by managing strategic accounts, fostering partnerships, and enhancing product adoption. Collaborate with executives to ensure satisfaction and deliver actionable insights for co...
1 week ago
Vice President of Transformation and Shared Services
$190K - $200K *
Elevate operational excellence by leading transformation initiatives and optimizing Shared Services. Collaborate with senior leaders to drive measurable improvements in productivity, cost efficiency...
2 weeks ago
Sr. Network Engineer, Managed Services
$115K - $165K *
Join our team to provide advanced support as a Senior Network Engineer, overseeing complex issues across multiple technologies and enhancing network performance for diverse client environments. Drive...
Reposted 1 week ago
Client Services Project Manager
$100K - $115K *
Lead client relationships by managing multiple projects in the electronic discovery sector. Drive client satisfaction through effective communication and coordination, ensuring high-quality service de...
2 weeks ago
$62K - $125K *
Transform the sales landscape by building your own pipeline through relentless prospecting and effective demos. Collaborate with leadership to refine strategies and drive growth in a dynamic startup e...
1 week ago
$100K - $120K *
Champion growth in data center accounts by building relationships, driving specifications, and managing complex sales cycles. Collaborate with engineering teams to deliver innovative HVAC solutions fo...
1 week ago
Director, Sales Execution - Ambulatory Service Center
$211K - $290K *
Join a team that's redefining healthcare sales strategies. Lead the charge in developing and executing innovative commercial strategies for the Ambulatory Surgery Center market, driving growth and enh...
3 days ago
What does a Customer Service Representative do?
A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.
What skills are important for Customer Service Representative jobs?
Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.
What career paths can follow customer service experience?
Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.
Are Customer Service Representative jobs on Ladders vetted?
Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.
How can I find Customer Service Representative jobs paying $100,000 or more?
Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.