Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$71K - $129K *

Lead the charge in acquiring new business by leveraging solution-based selling to meet customer needs. Drive sales growth in underserved markets through prospecting, networking, and relationship manag...

California, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Transportation

$255K - $300K *

Join a team that's redefining enterprise sales by owning the full sales cycle, engaging C-suite executives, and driving impactful solutions in a fast-paced environment. Your consultative approach will...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $129K *

Drive success by acquiring new business and building relationships in underserved markets. Utilize solution-based selling to exceed sales targets and showcase unmatched products, all while developing...

Florida, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Join a dynamic team as you drive new business development, owning the full sales cycle from prospecting to closing. Engage with decision-makers in mid-market and enterprise organizations, leveraging e...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive strong sales partnerships in the Maritimes by cultivating relationships with distributors and end-users, leveraging value selling techniques to exceed sales goals and enhance market presence...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$77K - $101K *

Execute strategic sales initiatives to drive growth in expense management solutions, engaging existing clients to enhance their financial operations through innovative payment processing and expense m...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Grow your career with a dynamic role focused on building relationships, enhancing customer experiences, and driving sales growth in the medical products sector. Leverage your expertise to meet unique...

Oklahoma, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $100K *

Empower your career by driving sales excellence in a dynamic field role. Utilize your technical expertise to build relationships, deliver solutions, and achieve measurable results while enjoying uncap...

Iowa, USRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$67K - $115K *

Drive the resolution of CRO site contract escalations, ensuring efficient negotiations and compliance. Collaborate with internal teams and CROs to enhance contract processes and maintain governance, w...

North Carolina, USRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $137K *

Grow your career with a dynamic role that bridges business needs and IT solutions, focusing on ERP and CRM systems. Collaborate with teams to enhance processes, document requirements, and drive operat...

Ohio, USRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Champion operational excellence by leading CFS initiatives, coaching managers, and driving performance metrics to enhance profitability and customer satisfaction across the organization...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a dynamic team to drive growth in the Convenience and Fuel Retail sector by leveraging your technical expertise and industry knowledge to support innovative retail solutions and enhance customer...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Engage your sales expertise to drive strategic solutions for a premier customer partner, enhancing relationships and business growth through effective collaboration and innovative strategies...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$236K - $308K *

Transform your career by leading enterprise sales for federal agencies, managing relationships, and collaborating with cross-functional teams to deliver innovative technology solutions that drive miss...

Herndon, VARemote

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$195K - $351K *

Lead the charge in developing strategic communications for enterprise functions, translating complex priorities into compelling narratives that enhance engagement, trust, and alignment across the orga...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $202K *

Create innovative AI-powered healthcare products by transforming complex workflows into intuitive applications. Collaborate with cross-functional teams to deliver impactful user experiences and own fe...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$169K - $212K *

Transform the lending landscape by driving sales of capital products to high-growth brands. Leverage your expertise to build relationships, manage complex deals, and deliver tailored credit solutions...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $100K *

Join a team that's driving growth in the Southern region by managing customer relationships, identifying opportunities, and closing sales. Leverage your expertise to enhance revenue and ensure custome...

St. Paul, MNRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$128K - $160K *

Transform patient care by leading pharmacy programs, enhancing operations, and fostering partnerships. Drive compliance and quality while mentoring a high-performing team to deliver exceptional servic...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive enterprise sales by building relationships with large dealership groups. Identify opportunities, navigate complex decision-making processes, and collaborate with internal teams to deliver tailor...

Des Moines, IARemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $204K *

Help us shape compensation strategies that attract and retain top talent. As a Senior Compensation Partner, you'll collaborate with leaders to navigate complex compensation challenges and enhance our...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive organizational effectiveness and talent readiness across multiple stores. Lead HR initiatives to enhance associate engagement, compliance, and culture, while partnering with leadership to align...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$112K - $125K *

Engage with us to drive sales growth in retail and food services across Western Canada. Collaborate with teams to develop strategies, manage customer relationships, and ensure timely delivery of produ...

Calgary, ABRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$83K - $139K *

Elevate your career by leading transformative financial initiatives in Supply Chain. Drive strategic decision-making, optimize processes, and support global operations to enhance business growth and e...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Business Services

$145K - $239K *

Join a dynamic team to drive SaaS sales growth through strategic account planning, relationship building, and innovative business development strategies, engaging with C-suite executives to enhance cl...

Vienna, VARemote

Today

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.