Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$85K - $115K *

Transform market presence by driving agency growth and production in your territory. Leverage your commercial insurance expertise to identify opportunities, activate agencies, and exceed production go...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $150K *

Accelerate growth in oral surgery practices by building relationships, driving sales, and delivering exceptional service. Leverage your expertise to identify opportunities and achieve targets while co...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $150K *

Drive growth in oral surgery practices by building relationships, pursuing new sales opportunities, and achieving targets. Leverage your sales expertise to deliver exceptional customer service and sup...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Optimize enterprise sales strategies by driving revenue growth and building strategic relationships with C-level executives. Own the full sales cycle, navigate complex environments, and collaborate cr...

CanadaRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$82K - $135K *

Optimize account management and business development efforts by building strong relationships with dental offices. Drive sales objectives, introduce innovative products, and deliver exceptional servic...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$75K - $126K *

Champion client success by managing key financial services accounts, driving strategic initiatives, and fostering executive relationships to enhance retention and growth. Collaborate across teams to d...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $150K *

Join a team that's driving growth in the dental implant market by aggressively prospecting and converting new customers. Leverage your sales expertise to expand market share and position value-oriente...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Join a team that's driving growth in the dental implant market by aggressively prospecting and converting new customers. Leverage your sales expertise to expand market share and position value-oriente...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Champion growth by aggressively prospecting and converting new dental accounts. Leverage a hunter mentality to expand market share and position value-driven implant solutions, while collaborating with...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Drive growth by aggressively prospecting and converting new dental accounts while expanding existing relationships. Leverage a hunter mentality to position value-oriented implant solutions and achieve...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Unlock growth opportunities as a Sales Professional focused on expanding market share and converting competitive accounts in the dental implant sector. Drive customer acquisition and build lasting rel...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Accelerate growth by driving new customer acquisition and expanding market share within the dental implant community. Leverage a hunter mentality to convert competitive accounts and position value-ori...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Accelerate growth by driving new customer acquisition and expanding market share for dental implant solutions. Leverage your sales expertise to engage practices, convert competitive accounts, and deve...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Lead the charge in expanding market presence by driving new customer acquisition and maximizing share of wallet within the dental implant community. Utilize a hunter mentality to identify opportunitie...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Accelerate growth by driving new customer acquisition and expanding market share in the dental implant sector. Leverage a hunter mentality to convert competitive accounts and position value-oriented s...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $139K *

Drive exceptional customer success by managing a complex portfolio of Enterprise accounts, enhancing software value through strategic relationships and problem-solving. Influence industry revenue and...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $139K *

Drive customer success by managing a portfolio of enterprise accounts, ensuring optimal software utilization, and fostering strong relationships to enhance client satisfaction and revenue growth...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in optimizing business processes and technology solutions, serving as the primary liaison between stakeholders and technical teams to enhance operational efficiency and customer experi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Empower a high-performing team of Customer Account Managers, driving retention and expansion across the Central U.S. Collaborate with cross-functional teams to enhance customer value and ensure succes...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$84K - $187K *

Join a dynamic team as you cultivate relationships with advisors and plan sponsors, driving innovative solutions for clients in the retirement sector. Leverage your expertise to enhance client retenti...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $150K *

Elevate your career by driving growth in the dental implant market. This role focuses on acquiring new customers, expanding market share, and positioning value-driven solutions, requiring a proactive...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Drive growth by aggressively prospecting and converting new dental accounts while expanding existing relationships. Utilize a hunter mentality to identify opportunities and position value-oriented imp...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Accelerate growth by driving new customer acquisition and expanding market share in the dental implant sector. Leverage your sales expertise to build relationships, convert competitive accounts, and p...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.