Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $100K *

Engage with healthcare professionals to drive sales of innovative medical devices. Build strong relationships, educate stakeholders, and exceed sales targets in a fast-paced environment focused on imp...

New York, NYRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$140K - $190K *

Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$78K - $106K *

Transform client payment policies by ensuring accuracy and compliance. Engage with internal and external teams to manage medical policy updates, conduct analyses, and enhance client relationships whil...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive operational excellence by managing a team focused on coding and maintaining managed care contracts, ensuring compliance and accuracy in reimbursement processes while collaborating with internal...

Franklin, TNRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$90K - $130K *

Shape the future of higher education sales by driving strategic initiatives and building lasting relationships with universities and military housing. Collaborate with teams to enhance client engageme...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$97K - $151K *

Lead the growth of agency relationships to enhance profitability in your territory. Oversee the execution of strategic initiatives, manage agent performance, and deliver training to drive success in G...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $195K *

Transform global service growth strategies and drive profitable solutions through innovative commercial offerings, pricing, and customer insights while leading a dynamic team in a fully remote environ...

Indianapolis, INRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Transform the agent experience by leading strategy across recruitment, onboarding, and ongoing support. Drive engagement and success through cohesive learning and development initiatives, ensuring age...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$84K - $100K *

Join a team that's dedicated to ensuring optimal product application and compliance. Leverage your technical expertise to provide on-site support, training, and problem resolution while enhancing cust...

Beachwood, OHRemote

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$101K - $145K *

Unlock potential by delivering exceptional onsite technical support and managed services, ensuring timely resolution of IT issues and enhancing customer satisfaction through innovative solutions and c...

New Hampshire, USRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$69K - $93K *

Champion innovative IoT solutions by engaging with customers to understand their needs, providing technical expertise, and ensuring seamless integration of our technology into their operations, drivin...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $189K *

Elevate your career by delivering innovative SAP SD solutions that enhance operational efficiency and drive strategic objectives. Collaborate with stakeholders to optimize processes and ensure seamles...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $190K *

Join a team that's transforming industries through IoT solutions, driving impactful sales from prospecting to closing. Engage with executives, build lasting relationships, and thrive in a high-perform...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive strategic vendor finance relationships, enhancing portfolio growth through partnerships. Lead business development initiatives, structure financing solutions, and manage key accounts to achieve...

Michigan, USRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$109K - $128K *

Empower your career as you collaborate with a dynamic team to drive the adoption of cutting-edge IoT solutions. You'll shape the future of essential industries by enhancing supply chains and ensuring...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $194K *

Join a team that's driving sales strategies within the Department of War markets. Collaborate with experienced professionals to enhance market share and build relationships with key stakeholders in th...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $163K *

Engage with healthcare enterprises to drive sales strategies, develop key relationships, and close new business opportunities. Collaborate across functions to enhance market presence and exceed revenu...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform safety data management by leading AI/ML initiatives, ensuring compliance with regulatory standards, and driving efficiencies in pharmacovigilance processes through innovative technology solu...

North Carolina, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$101K - $140K *

Empower your career by driving client growth and retention in a dynamic sales role. Build trust with C-Level executives, manage complex sales processes, and maximize value delivery for large enterpris...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a pioneering team driving sales growth in the data center segment. You'll develop strategies, manage key accounts, and lead a virtual team to enhance customer satisfaction and deliver value in a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$78K - $131K *

Advance your career by supporting critical power systems projects. As a Field Service Engineer, you'll perform installations and troubleshooting, ensuring technical integrity while delivering exceptio...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$88K - $105K *

Engage with key utility customers to drive sales growth and market share. Collaborate with teams to deliver insights and support customer success while managing pricing strategies and fostering strong...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$92K - $116K *

Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $150K *

Unlock your potential by driving sales growth and fostering relationships with integrators and customers. Engage in product demonstrations and trade shows while collaborating with partners to deliver...

Arizona, USRemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Advance your career by driving sales growth through consultative selling, relationship building, and strategic prospecting. This role encompasses the full sales cycle, focusing on innovative business...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.