Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.
Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.
Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.
Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.
Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.
Account Executive - Long Island, NY
$80K - $100K *
Engage with healthcare professionals to drive sales of innovative medical devices. Build strong relationships, educate stakeholders, and exceed sales targets in a fast-paced environment focused on imp...
Reposted yesterday
Senior Director, Strategic Accounts
$140K - $190K *
Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...
4 weeks ago
$78K - $106K *
Transform client payment policies by ensuring accuracy and compliance. Engage with internal and external teams to manage medical policy updates, conduct analyses, and enhance client relationships whil...
3 weeks ago
Manager, Accounts Receivable Litigation (REMOTE)
$80K - $95K *
Drive operational excellence by managing a team focused on coding and maintaining managed care contracts, ensuring compliance and accuracy in reimbursement processes while collaborating with internal...
Reposted 4 days ago
Regional Higher Education Sales Executive
$90K - $130K *
Shape the future of higher education sales by driving strategic initiatives and building lasting relationships with universities and military housing. Collaborate with teams to enhance client engageme...
1 week ago
Territory Sales Manager (IOWA)
$97K - $151K *
Lead the growth of agency relationships to enhance profitability in your territory. Oversee the execution of strategic initiatives, manage agent performance, and deliver training to drive success in G...
1 week ago
Senior Manager, Service Marketing & Product Management - REMOTE
$170K - $195K *
Transform global service growth strategies and drive profitable solutions through innovative commercial offerings, pricing, and customer insights while leading a dynamic team in a fully remote environ...
Reposted 1 week ago
Senior Director, Agent Success
$150K - $180K *
Transform the agent experience by leading strategy across recruitment, onboarding, and ongoing support. Drive engagement and success through cohesive learning and development initiatives, ensuring age...
5 days ago
Field Technical Representative - Kansas City, MO
$84K - $100K *
Join a team that's dedicated to ensuring optimal product application and compliance. Leverage your technical expertise to provide on-site support, training, and problem resolution while enhancing cust...
1 month ago
$101K - $145K *
Unlock potential by delivering exceptional onsite technical support and managed services, ensuring timely resolution of IT issues and enhancing customer satisfaction through innovative solutions and c...
3 days ago
Associate Sales Engineer, SE Desk - Mid West
$69K - $93K *
Champion innovative IoT solutions by engaging with customers to understand their needs, providing technical expertise, and ensuring seamless integration of our technology into their operations, drivin...
2 weeks ago
SAP Sales & Distribution (SD) Subject Matter Expert (SME)
$90K - $189K *
Elevate your career by delivering innovative SAP SD solutions that enhance operational efficiency and drive strategic objectives. Collaborate with stakeholders to optimize processes and ensure seamles...
6 days ago
Mid-Market Account Executive - Public Sector (Southwest)
$152K - $190K *
Join a team that's transforming industries through IoT solutions, driving impactful sales from prospecting to closing. Engage with executives, build lasting relationships, and thrive in a high-perform...
Reposted 1 week ago
VP, Relationship Manager - Manufacturing
$100K - $120K *
Drive strategic vendor finance relationships, enhancing portfolio growth through partnerships. Lead business development initiatives, structure financing solutions, and manage key accounts to achieve...
4 days ago
Sales Engineer - Mid Market - Southeast
$109K - $128K *
Empower your career as you collaborate with a dynamic team to drive the adoption of cutting-edge IoT solutions. You'll shape the future of essential industries by enhancing supply chains and ensuring...
Reposted 6 days ago
Sr. Federal Business Manager - DoW WEST
$116K - $194K *
Join a team that's driving sales strategies within the Department of War markets. Collaborate with experienced professionals to enhance market share and build relationships with key stakeholders in th...
3 days ago
Regional Sales Manager, Healthcare (Remote, West Coast)
$105K - $163K *
Engage with healthcare enterprises to drive sales strategies, develop key relationships, and close new business opportunities. Collaborate across functions to enhance market presence and exceed revenu...
3 weeks ago
FSP Associate Manager, Safety Data and Systems - Pharmacovigilance
$110K - $130K *
Transform safety data management by leading AI/ML initiatives, ensuring compliance with regulatory standards, and driving efficiencies in pharmacovigilance processes through innovative technology solu...
Reposted 3 weeks ago
Account Executive | Large Enterprise | Chicago, Remote
$101K - $140K *
Empower your career by driving client growth and retention in a dynamic sales role. Build trust with C-Level executives, manage complex sales processes, and maximize value delivery for large enterpris...
1 week ago
Strategic Accounts Manager, Data Centers - US Robotics West
$110K - $130K *
Join a pioneering team driving sales growth in the data center segment. You'll develop strategies, manage key accounts, and lead a virtual team to enhance customer satisfaction and deliver value in a...
1 week ago
Lead Field Service Engineer - Drives
$78K - $131K *
Advance your career by supporting critical power systems projects. As a Field Service Engineer, you'll perform installations and troubleshooting, ensuring technical integrity while delivering exceptio...
Reposted 1 week ago
Key Account Manager, Northeast
$88K - $105K *
Engage with key utility customers to drive sales growth and market share. Collaborate with teams to deliver insights and support customer success while managing pricing strategies and fostering strong...
1 week ago
Manager, Client Services (Benefits Administration Outsourcing)
$92K - $116K *
Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...
Reposted 2 weeks ago
Regional Sales Manager, Phoenix
$130K - $150K *
Unlock your potential by driving sales growth and fostering relationships with integrators and customers. Engage in product demonstrations and trade shows while collaborating with partners to deliver...
3 days ago
$110K - $130K *
Advance your career by driving sales growth through consultative selling, relationship building, and strategic prospecting. This role encompasses the full sales cycle, focusing on innovative business...
Yesterday
What does a Customer Service Representative do?
A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.
What skills are important for Customer Service Representative jobs?
Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.
What career paths can follow customer service experience?
Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.
Are Customer Service Representative jobs on Ladders vetted?
Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.
How can I find Customer Service Representative jobs paying $100,000 or more?
Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.