Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$100K - $140K *

Help us drive growth by identifying and securing new clients through tailored software solutions, while collaborating with internal teams to enhance customer experience and achieve sales targets in a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $202K *

Innovate and build AI-native products that automate complex workflows. Collaborate with cross-functional teams to design, develop, and deploy full-stack applications, ensuring reliability and performa...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Transform your career by driving strategic sales initiatives and fostering key relationships. Join a dynamic team focused on delivering innovative cloud solutions while achieving ambitious revenue goa...

Virginia, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $221K *

Join our team as a Pharmacy Sales Consultant, driving sales and fostering relationships with community pharmacies. Utilize your consultative skills to develop strategies, enhance customer satisfaction...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$85K - $100K *

Empower your career by leading technical field assignments for high voltage equipment. Utilize your expertise to execute installations and maintenance, ensuring efficient operations while collaboratin...

Pennsylvania, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $151K *

Transform cancer care by leveraging your oncology expertise to drive strategic account leadership and foster relationships with healthcare professionals across BC. Collaborate cross-functionally to en...

British Columbia, CARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$69K - $101K *

Optimize system performance by remotely monitoring automated operations, coordinating troubleshooting, and collaborating with onsite teams to enhance efficiency and reliability in material handling sy...

Wilmington, MARemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$78K - $120K *

Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...

Frisco, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$60K - $100K *

Drive client satisfaction by managing operations, onboarding, and relationships. Collaborate across teams to ensure service excellence and timely project delivery while addressing complex client needs...

San Diego, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$166K - $200K *

Lead the charge in strategic account management by building and nurturing C-suite relationships, guiding a matrix team, and executing high-level strategies for national accounts and cancer centers acr...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$139K - $209K *

Elevate your career by leveraging scientific expertise to drive sales growth in the life sciences sector. Collaborate with customers to align their research needs with innovative solutions, fostering...

Pennsylvania, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Transform healthcare sales by engaging with practitioners and driving product success through strategic planning and effective presentations. Collaborate with a dynamic team to enhance customer relati...

Bridgewater, NJRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's focused on driving growth in Healthcare and Financial Services. Leverage your enterprise sales expertise to build relationships, develop new business, and deliver impactful technolo...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $156K *

Champion client relationships and drive revenue growth by managing complex public sector accounts. Develop tailored strategies to ensure annual renewals and enhance product adoption, while leading sal...

Baltimore, MDRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$72K - $121K *

Shape the future of talent acquisition by managing full-cycle recruiting, collaborating with hiring managers, and enhancing candidate experiences while ensuring organized processes and timely communic...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $94K *

Partner with us to drive data accuracy and financial analyses for vendor performance, enhancing contract negotiations and supporting project finalization with expert insights and strategic evaluations...

Newark, NJRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$109K - $144K *

Collaborate to transform essential industries through IoT solutions, enhancing logistics, safety, and sustainability. Join a team where your technical expertise drives innovative results and strengthe...

Texas, USRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Empower your leadership skills by guiding a dynamic team in claims management. Leverage technology and analytics to enhance operational efficiency while fostering a collaborative environment. Balance...

Atlanta, GARemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $165K *

Champion compliance excellence by guiding employee benefit consultants on laws affecting health and welfare plans. Collaborate with teams to ensure adherence to regulations while providing clear commu...

Pennsylvania, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $120K *

Transform inventory management strategies across a multi-location distribution network, ensuring optimal stock levels and alignment with customer demand while driving performance improvements and cost...

Arlington, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$72K - $116K *

Engage in financial analysis and reporting, developing forecasts and insights. Collaborate across departments to enhance business outcomes and present findings to management, driving strategic decisio...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $106K *

Empower customer success by managing a portfolio of accounts, driving product adoption, and ensuring account health. Build trusted relationships and coordinate renewals while leveraging insights to en...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $175K *

Take ownership of dealership partnerships by driving growth and market expansion. Engage with clients through on-site visits, providing exceptional support and analysis to enhance brand visibility and...

Youngstown, OHRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with healthcare professionals to drive sales of innovative medical devices. Build strong relationships, educate stakeholders, and exceed sales targets in a fast-paced environment focused on imp...

New York, NYRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.