Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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1
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$81K - $108K *

Accelerate progress at driving sales growth through strategic account management and consultative selling. Build strong relationships within your territory while exceeding sales goals and enhancing cu...

Victor, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $128K *

Unlock potential by managing a dynamic territory, driving sales of Lab Diagnostic products, and fostering strong customer relationships while collaborating with internal teams to achieve strategic goa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $179K *

Lead the charge in transforming business needs into actionable solutions. Collaborate with cross-functional teams to define complex requirements, drive product evolution, and enhance strategic alignme...

Salt Lake City, UTRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $300K *

Unlock potential by joining a dynamic team dedicated to helping families find the right insurance coverage. Enjoy comprehensive training, mentorship, and a clear path to leadership while working remot...

Charleston, WVRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Transform the future of insurance sales by connecting families with tailored coverage. Join a dynamic team, receive comprehensive training, and unlock your potential for leadership while earning uncap...

Gastonia, NCRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Engage with clients to provide tailored insurance solutions, leveraging extensive carrier partnerships. Benefit from comprehensive training and mentorship while pursuing a rewarding career path in a s...

Florence, ALRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Shape the future of insurance sales by engaging with clients, providing tailored solutions, and leveraging extensive carrier partnerships. Enjoy comprehensive training and mentorship while pursuing a...

Arlington, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $182K *

Accelerate growth by driving new software sales, building client relationships, and tailoring solutions to meet unique business needs. Collaborate with cross-functional teams to ensure a seamless cust...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $100K *

Unlock potential by driving sales excellence in a dynamic field role. Engage with industrial clients, leveraging technical expertise and hands-on demonstrations to build relationships and deliver impa...

Minnesota, USRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $155K *

Transform healthcare by driving the adoption of innovative MRD testing services. Engage with key stakeholders, develop strategic partnerships, and enhance client relationships to promote cutting-edge...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $160K *

Lead the charge in driving revenue growth and strategic relationships across long-term care markets. Manage the full sales lifecycle, achieve targets, and collaborate cross-functionally to ensure cust...

Columbus, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $135K *

Unlock potential by leading client service strategies that enhance relationships, drive satisfaction, and foster retention. Collaborate across teams to deliver tailored solutions for complex client ne...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Empower your software engineering career by leading backend development initiatives. Drive innovation and coding excellence while mentoring peers in TypeScript and Node.js, focusing on scalable servic...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape product configurations on order entry platforms, enhancing sales technology. Collaborate with cross-functional teams to implement features, drive improvements, and ensure alignment with business...

Zionsville, INRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in driving revenue growth by managing a high-performing sales team, executing strategic initiatives, and fostering strong customer relationships in the enterprise cybersecurity sector...

Burlington, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform sales performance by leading and developing a high-performing team, driving client growth, managing pipelines, and ensuring accurate forecasting in a competitive market...

Woodbridge, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $120K *

Transform financial oversight by analyzing budgets, forecasting, and guiding decision-making. Collaborate with cross-functional teams to enhance program efficiency and profitability while ensuring com...

Huntsville, ALRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $110K *

Champion the implementation and support of Windows Server environments, ensuring optimal performance and security across diverse customer infrastructures while collaborating with technical teams and s...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $113K *

Empower your career as a key partner to technology leaders, managing complex calendars, coordinating meetings, and crafting impactful presentations. Join a dynamic team dedicated to enhancing organiza...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Advance customer engagement in banking by executing product strategies and managing CRM solutions. Collaborate with cross-functional teams to enhance customer relationships and drive measurable value...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $134K *

Empower your career by managing key agency relationships and driving sales growth. Collaborate with partners to execute innovative strategies and enhance customer engagement in a dynamic, supportive e...

Chantilly, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $155K *

Engage with healthcare providers to drive the adoption of MRD testing services, fostering strategic partnerships and expanding business opportunities within oncology practices and major cancer centers...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Champion growth by building strategic relationships and driving sales in the Healthcare sector. Leverage AI solutions to enhance customer engagement and achieve revenue targets while collaborating wit...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $90K *

Empower clients by identifying needs and delivering tailored asset protection solutions. Join a team that values strong relationships, independent work, and continuous growth while navigating industry...

Albany, GARemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$152K - $190K *

Grow by developing strong relationships with mid-sized customers, leveraging Internet of Things solutions to drive impactful outcomes across various sectors, while navigating complex sales processes a...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.