Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$95K - $115K *

Empower growth by driving B2B sales in the higher education sector. Collaborate with regional teams to establish new client relationships and manage long sales cycles, ensuring successful adoption of...

Lenexa, KSRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$109K - $136K *

Drive accurate, evidence-based clinical claims while collaborating with Marketing, Legal, and Clinical teams. Build and manage the claims framework and evidence library to support bold, compliant mark...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $150K *

Lead the charge in driving revenue growth by developing new business opportunities and managing client relationships in the robotics and automation sectors, while collaborating with technical teams to...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$81K - $108K *

Elevate your career by driving sales growth and building relationships in a dynamic territory. Utilize a consultative approach to meet customer needs while managing your own schedule and achieving sal...

Colorado Springs, CORemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Transform the document delivery landscape by leveraging your technical expertise to support global partners and customers. Collaborate with a dynamic team to install, guide, and enhance enterprise sof...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$67K - $101K *

Transform your career by driving revenue growth and managing sales cycles in a dynamic inside sales role. Collaborate with teams to build relationships, close deals, and expand customer accounts while...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $184K *

Lead the development and management of compensation strategies to attract, retain, and motivate talent. Collaborate with stakeholders to ensure competitive and equitable pay practices that align with...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Transform sourcing strategies by leading end-to-end processes, collaborating with stakeholders, and negotiating contracts to optimize value and mitigate risks in Tech and Services categories...

Jersey City, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$97K - $151K *

Join us to drive agency growth across Utah and Nevada, enhancing relationships and performance. You'll oversee strategic initiatives, deliver training, and ensure compliance while managing a diverse t...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $175K *

Drive growth by engaging clients and leveraging CrowdStrike's cybersecurity solutions. Collaborate with sales teams to close enterprise deals, providing exceptional service and strategic insights to o...

Minnesota, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion financial excellence by leading accounting and compliance for Canadian operations, ensuring alignment with U.S. governance while driving scalable processes and supporting strategic business d...

Ontario, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$164K - $305K *

Join a team that's redefining account management by driving growth and retention for complex health systems. Build strategic relationships with C-suite executives and lead cross-functional teams to de...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$106K - $177K *

Shape customer success by managing enterprise accounts, driving satisfaction and retention through strategic guidance, proactive support, and relationship building. Collaborate with sales teams to max...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead the charge in enhancing revenue forecasting and planning, partnering with Sales and Marketing to deliver actionable financial insights that drive growth and resource allocation across diverse rev...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$60K - $120K *

Join a team that's redefining client engagement through innovative sales strategies. You'll manage a dynamic pipeline, deliver impactful presentations, and empower small businesses with essential acco...

Arizona, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Deliver strategic IT solutions by building relationships and driving sales growth. Engage with clients to identify needs, manage the sales process, and collaborate with technical teams to ensure succe...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$105K - $125K *

Lead and oversee Account Management teams, ensuring operational excellence and compliance while fostering staff development and enhancing client relationships in a dynamic remote environment...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$109K - $150K *

Drive revenue growth and market expansion by building strong customer partnerships and executing targeted sales strategies in the commercial roofing sector across the Houston territory...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive new business growth by owning strategic accounts in the automotive sector. Collaborate with key stakeholders, navigate complex organizations, and leverage insights to shape our go-to-market stra...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $110K *

Develop and maintain strong customer relationships while identifying opportunities and delivering tailored solutions. This role requires effective territory management and collaboration with internal...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$107K - $148K *

Drive sales growth by developing relationships in the refined fuels market. Lead strategic planning and marketing initiatives while ensuring exceptional customer service and market intelligence to enh...

Richmond, VARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $200K *

Help us shape the future of client engagement by managing RFP processes, supporting broker clients, and developing impactful content. Leverage your expertise to enhance relationships and drive revenue...

Texas, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Unlock potential by driving enterprise growth in non-commercial foodservice technology. Own the full sales lifecycle, engage stakeholders, and deliver tailored solutions that enhance operational effic...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $155K *

Unlock new sales strategies by identifying Large Enterprise opportunities and fostering strong customer relationships. Drive revenue growth, implement tactical plans, and forecast accurately to exceed...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$101K - $152K *

Join a team that's driving sales growth by managing key accounts and implementing strategic initiatives. Collaborate with sales personnel to enhance customer satisfaction and profitability while achie...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.