Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$84K - $150K *

Grow strategic relationships and optimize sales across assigned markets, promoting value-added services and maintaining customer satisfaction in the electronic components industry to drive sales and e...

Maryland, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Grow your career with a dynamic role focused on expanding business lines, fostering client relationships, and driving revenue growth. Collaborate with teams to deliver exceptional service and support...

Homer, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$84K - $145K *

Elevate your sales career by defining markets and building relationships in a dynamic field sales role. Drive strategic plans, enhance customer satisfaction, and unlock new opportunities while promoti...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$101K *

Join a team that's dedicated to enhancing customer packaging performance through technical expertise. Provide vital support in equipment operations, conduct audits, and facilitate training while trave...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Champion sales growth in the OEM market by building relationships, understanding customer needs, and driving account development through technical solution selling and effective communication...

Indianapolis, INRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$94K - $148K *

Champion sales growth by building relationships with dairy and veterinary clients, presenting innovative technologies, and ensuring customer satisfaction through effective support and training in an a...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$94K - $148K *

Shape the future of logistics solutions by driving sales strategies, collaborating with teams, and fostering client relationships. This impactful role requires strategic planning to achieve revenue ta...

California, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$94K - $148K *

Grow business opportunities by executing strategic sales initiatives, collaborating with teams, and fostering client relationships in the biopharmaceutical and clinical trials logistics sectors to ach...

Illinois, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $126K *

Champion client success by managing and expanding a strategic portfolio of Financial Services clients, ensuring satisfaction and driving revenue growth through consultative solutions and collaboration...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $125K *

Manage client relationships to drive revenue growth and retention. Develop and execute strategies for client engagement, issue resolution, and performance management, collaborating across teams to ens...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $100K *

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$162K - $244K *

Join a team that's driving channel success by building strong partnerships, creating impactful business plans, and enhancing pipeline growth through strategic collaboration and support for regional pa...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $150K *

Transform your career by driving sales of innovative packaging solutions through strategic outreach and client engagement in a dynamic, collaborative environment...

Greenville, SCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Contribute to business growth by engaging clients through strategic sales initiatives, leveraging market insights, and fostering relationships to effectively promote packaging and supply chain solutio...

Atlanta, GARemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Drive sales growth by engaging clients through strategic outreach and tailored presentations, leveraging product knowledge and market insights to foster relationships and achieve targets in a dynamic...

Raleigh, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Advance your career by driving sales of innovative packaging solutions through effective communication and strategic client engagement in a dynamic territory...

Durham, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Unlock your potential by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with a dynamic team to enhance customer relationships and achieve...

Nashville, TNRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Lead the charge in managing high-impact accounts, driving sales growth, and enhancing customer relationships. Utilize market insights and cross-functional collaboration to achieve strategic goals and...

Dallas, TXRemote

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$100K - $160K *

Shape the future of customer partnerships by driving Measurement sales in the Four Corners region. Collaborate with stakeholders to deliver impactful solutions and identify new business opportunities...

Chanhassen, MNRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock exceptional customer experiences by leading lifecycle operations, enhancing service delivery, and driving retention strategies. Oversee teams and processes to ensure seamless onboarding and ong...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$65K - $116K *

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$50K - $150K *

Elevate your career by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with teams to develop tailored strategies and enhance customer rela...

Orlando, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Accelerate progress at driving sales of innovative packaging solutions through strategic outreach and client engagement in a dynamic territory. Collaborate with teams to enhance client relationships a...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Unlock potential by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with teams to enhance customer relationships and achieve sales targets...

Mcallen, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.