Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$140K *

Lead the charge in strategic account management, driving growth through strong customer partnerships in the Beauty & Fragrance sector. Utilize your expertise to identify opportunities, develop innovat...

California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $165K *

Engage clients by driving revenue through consultative sales, building strong relationships with law firms and corporations. Leverage industry insights to anticipate needs and deliver tailored solutio...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Engage diverse stakeholders to develop and execute strategic engagement plans for renewable energy projects, ensuring community trust and support throughout the project lifecycle from planning to oper...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$116K - $174K *

Elevate sales strategies by managing key accounts and driving growth through consultative relationships. Collaborate with teams to optimize product offerings and enhance customer satisfaction while ac...

Illinois, USRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $182K *

Join a team that's driving growth in transactional print sales by identifying opportunities, building client relationships, and closing deals to deliver innovative solutions that enhance client succes...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead strategic sales initiatives across diverse sectors, driving growth by cultivating relationships and delivering tailored solutions. Manage a territory, engage with partners, and achieve sales goal...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $134K *

Contribute to business growth by identifying and developing new sales opportunities, collaborating with the Field Sales team, and managing lead funnels in a competitive environment focused on capital...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$101K - $140K *

Accelerate growth by building trust with C-Level executives, driving value delivery, and identifying new opportunities within a territory of large enterprise clients. Manage complex sales processes to...

Indiana, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Grow your career with a dynamic sales role focused on client retention and growth. Build trust with C-Level Executives, drive value delivery, and identify opportunities within a territory of Large Ent...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $150K *

Join a team that's shaping the future of commercial insurance by leveraging your expertise in account management and client relations. Collaborate with industry professionals to drive service excellen...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $140K *

Join a team that's driving growth in dental financing by managing key accounts, building relationships, and leveraging data to enhance practice performance. Your consultative approach will empower pra...

San Ramon, CARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$98K - $131K *

Tackle complex digital sales initiatives in healthcare, driving portfolio growth and strategic collaborations to enhance customer engagement and meet business objectives. Focus on multi-region sales s...

Ontario, CARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Grow your career with a dynamic role focused on promoting MRD testing services, driving strategic business development, and collaborating with healthcare providers to enhance oncology diagnostics acro...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive revenue growth by selling mission-critical call handling solutions to public safety organizations. Build relationships, understand needs, and modernize 9-1-1 environments through consultative sa...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$87K - $108K *

Transform your career by driving Google Cloud sales across North America. Collaborate with C-level executives and the Google team to generate leads, close deals, and exceed revenue goals while managin...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$184K - $287K *

Empower our channel sales strategy by building and scaling MSP partnerships, driving recurring revenue, and collaborating cross-functionally to establish a robust partner ecosystem that thrives in the...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $100K *

Transform industrial lubrication sales by driving new business and enhancing client relationships through expert consultations and hands-on demonstrations. Enjoy uncapped commissions and a clear path...

Minnesota, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$145K - $178K *

Champion project success by managing major initiatives across regions, leveraging Salesforce for seamless collaboration, and driving growth through strategic partnerships with key accounts and local r...

California, USRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's driving revenue growth by managing strategic corporate healthcare accounts, optimizing client satisfaction, and delivering measurable outcomes through expert relationship-building a...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$270K - $300K *

Elevate your career by owning a territory for enterprise accounts, driving complex sales cycles, and building AI solutions. Collaborate with cross-functional teams to deliver value and scale innovativ...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Empower business growth by driving new sales revenue through strategic account planning and relationship building with C-suite executives, leveraging a collaborative virtual team to deliver tailored s...

Columbus, OHRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$161K - $299K *

Engineer solutions by applying functional knowledge to design and customize SAP or PeopleSoft applications, ensuring alignment with business needs. Collaborate with teams to write requirements, develo...

Fort Worth, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$165K - $235K *

Drive the execution of DSO growth strategies, leading a team to achieve revenue targets through data-driven sales and cross-functional collaboration, while enhancing customer relationships and ensurin...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$230K - $250K *

Elevate customer service excellence by leading a global team to enhance the customer experience, drive operational efficiency, and implement strategic initiatives that support commercial growth across...

RemoteRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Join a dynamic sales team to drive enterprise account growth through strategic partnerships with higher education executives. Leverage your expertise in SaaS solutions to navigate complex sales cycles...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.