Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$110K - $130K *

Champion sales excellence by driving enterprise public safety solutions and cultivating strategic relationships, ensuring client satisfaction and operational improvement across medium to large governm...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock potential by driving transformational sales in CRM solutions, building trusted relationships with executives, and leading strategic account initiatives to achieve measurable business outcomes a...

Phoenix, AZRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$170K - $185K *

Transform the sales landscape by leading a dynamic team to drive revenue growth and enhance customer retention through strategic planning and execution in a competitive market...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$130K - $150K *

Drive revenue growth by acquiring new business and managing key accounts, leveraging relationship-building, lead generation, and strategic selling in a fast-paced environment to redefine contractor ri...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$219K - $277K *

Elevate community oncology practices by driving growth and retention through strategic sales initiatives. Collaborate with cross-functional teams to enhance market presence and deliver tailored soluti...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Execute strategic sales initiatives to identify, qualify, and close opportunities within public safety sectors, enhancing operations and citizen experiences through tailored solutions while managing c...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $250K *

Advance your career by mastering strategic sales approaches, cultivating customer relationships, and driving revenue growth. Collaborate with teams to deliver tailored solutions while staying informed...

Minnesota, USRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$116K - $297K *

Unlock potential by driving new business acquisition in strategic markets. As a key player, you'll engage C-level executives, manage complex sales cycles, and leverage cloud solutions to deliver excep...

Washington, USRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Empower your career by driving new business acquisition in strategic markets. Leverage your expertise in cloud solutions and enterprise sales to build relationships with C-level executives and exceed...

Raleigh, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Take ownership of new business acquisition in strategic markets, driving revenue growth through complex sales cycles. Leverage cloud expertise and executive relationships to expand accounts and influe...

Phoenix, AZRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $297K *

Unlock potential by driving new business acquisition in strategic markets. As a high-performing seller, you'll manage complex sales cycles, engage C-level executives, and leverage cloud solutions to d...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $125K *

Advance your career in technology sales by building relationships and driving growth in the SLED market. Collaborate with top tech brands and leverage support to achieve your sales goals while develop...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Drive revenue growth by cultivating relationships with healthcare professionals and referral sources. Oversee sales activities and marketing support in your territory, ensuring profitability while edu...

Houston, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Advance sales growth by cultivating relationships and driving new business development. Leverage customer insights and data to enhance competitive positioning and achieve sales targets within assigned...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$96K - $159K *

Lead comprehensive sales strategies to drive growth and profitability across assigned territories. Develop relationships with partners and leverage advanced analytics to enhance sales performance in a...

Centennial, CORemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$142K - $224K *

Drive sales growth by engaging with oncology stakeholders, educating on products, and exceeding territory goals through strategic relationship-building and market analysis...

Phoenix, AZRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$48K - $150K *

Join a team that's dedicated to transforming education sales. Leverage your K-12 and library expertise to drive growth, manage pipelines, and build lasting customer relationships in a dynamic remote e...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K *

Drive your career with a dynamic role focused on building partnerships, managing sales, and executing strategic business plans in the medical device sector, ensuring impactful solutions for healthcare...

Virginia, USRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$85K - $105K *

Explore new business opportunities and cultivate relationships to drive sales growth. Collaborate with teams to enhance customer satisfaction and leverage insights for strategic decision-making in a d...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$147K - $192K *

Tackle new opportunities in the healthcare sector by driving sales and strategy. Engage with C-suite executives, implement effective sales policies, and analyze market trends to maximize revenue growt...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Drive growth and maximize customer value by enhancing software adoption, expanding service revenue, and fostering long-term relationships within the installed base of clinical technologies in a dynami...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Champion endpoint strategy and governance, leading a specialized team to deliver secure, scalable services across diverse devices. Collaborate with IT and business leaders to drive automation, operati...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's driving growth by acquiring new customers and enhancing revenue through innovative solutions. Manage the full sales cycle while collaborating with cross-functional teams to ensure e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $250K *

Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Engage diverse stakeholders to develop and execute strategic engagement plans for renewable energy projects, ensuring community trust and support throughout the project lifecycle from planning to oper...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.