Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $100K *

Drive growth in Higher Education, Healthcare, and restaurant sectors by managing relationships, identifying prospects, and overseeing the sales process from lead generation to installation, ensuring c...

Phoenix, AZRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$79K - $158K *

Engage in service sales by developing client relationships, generating contract renewals, and identifying growth opportunities in automation services, while ensuring customer satisfaction and coordina...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $130K *

Grow your career by managing complex multi-line claims across multiple states. Collaborate with clients and teams to develop effective resolution strategies while maintaining compliance and building s...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate compliance standards by enhancing AML and OFAC programs. Collaborate with cross-functional teams to mitigate financial crime risks while ensuring adherence to regulatory requirements and lever...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $107K *

Transform customer relationships and revenue strategies for complex Public Sector and Education accounts, ensuring retention, growth, and alignment with procurement dynamics while collaborating with c...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Drive customer success by managing complex Public Sector and Education accounts, ensuring renewals, retention, and growth strategies align with funding cycles and procurement processes. Collaborate wi...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Drive your career with a strategic role managing complex customer relationships in the Public Sector and Education. Lead renewals, retention, and growth strategies while navigating intricate procureme...

New York, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Champion customer success by managing complex Public Sector accounts, driving renewals, retention, and growth strategies. Collaborate with cross-functional teams to align customer needs with Zayo's se...

New York, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Drive strategic customer relationships and revenue growth for complex Public Sector and Education accounts, managing renewals, retention, and expansion opportunities while navigating intricate procure...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Elevate your career by managing strategic relationships with Public Sector and Education clients. Drive revenue growth, navigate complex procurement processes, and ensure customer satisfaction through...

Indiana, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Manage strategic relationships with Public Sector and Education clients, driving renewals and growth. Collaborate across teams to align customer needs with services, ensuring revenue protection and na...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $115K *

Champion sales growth by developing distributor relationships and driving end-user demand. Collaborate with teams to achieve sales targets and enhance brand awareness within a designated territory, ma...

Michigan, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $130K *

Unlock your potential by driving complex provider compensation projects, providing analytical support, and collaborating with leadership to enhance compensation strategies within a dynamic healthcare...

Eden Prairie, MNRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Advance client relationships and team performance as a strategic leader, overseeing captive insurance operations, driving excellence, and enhancing service delivery while managing complex engagements...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $98K *

Accelerate progress at the forefront of client relations as a Senior Account Manager, driving exceptional service and collaboration while leading renewal processes and enhancing team dynamics in a vib...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock growth potential by expanding existing commercial accounts in enterprise asset management. Collaborate with stakeholders to drive value-led sales and shape market strategies in a dynamic, consu...

Itasca, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$50K - $150K *

Transform your career by driving business growth through innovative payment solutions. Engage with clients, manage the full sales cycle, and create lasting relationships that enhance operations and re...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$92K - $153K *

Empower employee relations by managing investigations, compliance, and trends. Collaborate with management and HR to foster a positive workplace culture while addressing concerns and driving strategic...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$85K - $103K *

The Account Executive in-territory for Justworks in Dallas is responsible for managing the full sales cycle, from prospecting to closing deals, while building relationships within the small business c...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$101K - $140K *

Advance client relationships and drive growth by maximizing value delivery, identifying opportunities, and managing complex sales processes within a designated territory of large enterprise clients...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$128K - $192K *

Unlock potential by driving new business growth through actionable health intelligence. Build relationships, identify client needs, and showcase solutions to enhance employee wellbeing and manage heal...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Elevate your career by driving B2B demand generation through new client acquisition and account growth. Build strong relationships with key stakeholders while leveraging AI to enhance your sales strat...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$102K - $147K *

Accelerate client growth and retention by building trust with C-Level executives. Drive value delivery and identify opportunities within a territory of Large Enterprise clients, ensuring sales targets...

New Jersey, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Elevate business growth by implementing territory strategies, driving sales, and fostering agency relationships. Collaborate with teams to analyze performance, understand market trends, and enhance br...

Westfield Center, OHRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $185K *

Transform the sales landscape by leading a dynamic team to drive revenue growth and enhance customer retention through strategic planning and execution in a competitive market...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.