Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$100K - $115K *

Drive customer engagement and sales growth in your territory through strategic relationship-building and market analysis, while ensuring exceptional service and support for clients in the aviation sec...

North Carolina, USRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Advance your career by owning the full sales cycle for multi-location auto repair groups. Drive pipeline growth through outbound efforts and strategic partnerships, while aligning stakeholders on impa...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $117K *

Elevate your sales career by building relationships and generating new business opportunities. This role offers hands-on training, mentorship, and a clear path to advancement, all while making a meani...

Hamilton, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$43K - $129K *

Shape your future by driving sales and building relationships with small to medium businesses. This role focuses on acquiring new accounts, utilizing solution-based selling, and developing skills for...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$101K - $140K *

Engage with C-Level Executives to drive client retention and growth. Build trust-based relationships, identify opportunities, and ensure clients maximize value from services while managing a complex s...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$61K - $125K *

Build strong client relationships as a Treasury Management expert, managing a high-value portfolio. Drive client satisfaction through tailored solutions, data analytics, and collaboration across teams...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Champion the adoption of MRD testing services by engaging clinicians and stakeholders, driving strategic business development, and maximizing client relationships within major cancer centers and healt...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $240K *

Empower your career by connecting with clients and providing tailored mortgage solutions. Enjoy flexible work options while receiving mentorship and support to achieve your financial goals and persona...

Reading, PARemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $240K *

Shape the future of financial security by guiding families in mortgage protection. Leverage our training and mentorship to connect with clients, assess their needs, and present tailored coverage optio...

Peoria, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in driving strategic growth within the U.S. Department of Defense by developing executive relationships, closing new business, and expanding existing accounts with a focus on secure co...

Ohio, USRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Empower your career by leading a dynamic disputes team to ensure timely resolution of cardholder claims, optimize operational efficiency, and minimize fraud losses while collaborating across the organ...

Omaha, NERemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $235K *

Partner with us to drive strategic relationships with pharmaceutical manufacturers, enhancing business growth and client satisfaction through effective collaboration and innovative solutions in the he...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$91K - $122K *

Empower and lead a high-performing sales team to exceed targets, fostering strategic relationships and guiding consultative sales strategies that highlight key market differentiators for sustained gro...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$104K - $125K *

Join a team that's driving growth in water treatment solutions by developing and managing strategic customer relationships across various industries. Leverage your technical sales expertise to enhance...

Azusa, CARemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$147K - $215K *

Optimize customer partnerships by driving operational excellence, resolving site challenges, and enhancing system performance. Collaborate with cross-functional teams to ensure effective delivery of c...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $126K *

Join a team that's dedicated to enhancing client relationships and driving success through strategic SaaS solutions. You'll ensure satisfaction, maximize revenue, and foster growth within key accounts...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $110K *

Lead the charge in driving sustainable sales growth and market share in your territory. Collaborate with retailers to implement product strategies and enhance customer satisfaction while building stro...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$63K - $129K *

Unlock potential by providing advanced support for Momentum Financials, collaborating with stakeholders to resolve issues, and enhancing system functionality in a dynamic environment. Bring your analy...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive sales success by managing the full cycle of large enterprise information security deals. Build key relationships, leverage AI tools, and exceed targets to propel company growth across multiple i...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $169K *

Optimize customer satisfaction by managing program delivery, product development, and quality plans. Collaborate with cross-functional teams to achieve profitability and resolve complex issues while i...

New Hampshire, USRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $125K *

Elevate the paper manufacturing sector by driving sales and fostering relationships with key accounts. Leverage your expertise to identify and implement effective chemical applications that enhance ef...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$226K - $377K *

Lead the strategic management of renewals for key accounts, optimizing processes and enhancing customer relationships. Collaborate cross-functionally to drive successful outcomes while minimizing risk...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Unlock potential by leveraging your culinary expertise in a dynamic sales role. Drive growth across South-Central US, Mexico, and LATAM markets while building strong customer relationships and deliver...

Cedar Rapids, IARemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Accelerate growth by managing strategic partner relationships and driving revenue through indirect sales channels. Own the sales cycle from prospecting to close, leveraging market insights to optimize...

Maryland, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Shape client relationships and drive growth by expanding existing accounts, identifying service opportunities, and delivering tailored managed security solutions that enhance compliance and risk manag...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.