Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $120K *

Join our dynamic sales team to drive revenue growth and foster customer relationships. You'll leverage our scientific portfolio to meet client needs, execute strategic plans, and enhance market share...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $98K *

Transform business processes by collaborating with teams to enhance product delivery, drive user acceptance testing, and implement solutions that meet organizational needs. Leverage analytical skills...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$43K - $129K *

Empower your career by driving sales and building relationships in underserved markets. Utilize solution-based selling to exceed quotas and grow your customer base while developing your skills in a dy...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$140K - $160K *

Accelerate progress at a dynamic tech firm by owning the full sales cycle for mid-market practices. Collaborate with leadership to shape strategy and drive impactful relationships, ensuring success in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$43K - $129K *

Empower small businesses by driving sales and building relationships. Utilize solution-based selling to exceed quotas and grow your territory through prospecting, networking, and effective negotiation...

Florida, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $100K *

Deliver impactful sales presentations and drive product growth through strategic planning and relationship building with healthcare professionals in your territory. Engage effectively to meet sales go...

Bridgewater, NJRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Pioneer your career by managing compliance programs across multiple states. Oversee audits, inspections, and training while building client relationships and ensuring regulatory adherence in a dynamic...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Advance your sales career by leveraging a defined territory and existing customer base. Enjoy uncapped commissions, hands-on training, and a supportive team while focusing on customer satisfaction and...

Livonia, MIRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$107K - $177K *

Champion the management of Hospital Professional Liability claims, ensuring effective strategies for resolution and compliance. Lead investigations, evaluate claims, and collaborate with legal teams t...

Maywood, ILRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $300K *

Unlock potential by engaging with warm leads and mastering sales techniques. Collaborate with a supportive team to learn product fundamentals and conversation strategies, ensuring a successful start i...

Tuscaloosa, ALRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $300K *

Empower your career by engaging with warm leads in life insurance sales. Benefit from comprehensive training and support to develop your skills and achieve uncapped earning potential in a dynamic envi...

Lakeland, FLRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $300K *

Partner with us to engage warm leads and develop your sales skills in a supportive environment. Benefit from comprehensive training and earn uncapped commissions while helping clients with life insura...

Portland, MERemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $119K *

Unlock potential by managing complex workers' compensation claims, driving investigations, and shaping strategies. Build relationships, ensure compliance, and mentor others while making a direct impac...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$77K - $147K *

Join a dynamic team as a Senior CX Manager, driving strategic customer success through technical enablement and relationship management. Leverage your expertise to lead complex initiatives and foster...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$105K - $115K *

Optimize medical device utilization in health systems by leveraging expertise in cardiovascular, interventional radiology, and general surgery. Collaborate with stakeholders to drive cost reduction an...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$50K - $150K *

Transform client relationships by leveraging digital solutions to drive revenue growth. Engage in consultative sales, develop strategic partnerships, and utilize industry insights to maximize account...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Transform client relationships by leveraging digital solutions, driving revenue growth through strategic consultative sales, and fostering long-term partnerships. Engage with clients to understand the...

Houston, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$90K - $110K *

Reimagine healthcare sales by driving growth and developing business opportunities. Collaborate with diverse teams to educate healthcare staff and manage long sales cycles, ensuring fiscal accountabil...

Quebec, CARemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $173K *

Manage a sales territory by fostering customer relationships, driving growth, and utilizing data analytics to meet targets. Collaborate with healthcare professionals to address clinical needs and prom...

South Carolina, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$94K - $148K *

Lead the charge in enhancing patient access to specialty medications by educating healthcare providers on reimbursement processes and resolving access barriers. Your expertise will bridge the gap betw...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $128K *

Empower your career by supporting a vital contact center platform. Collaborate with cross-functional teams to optimize integrations and enhance customer experiences across voice, SMS, and email channe...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $240K *

Help us empower families by providing essential mortgage protection coverage. Join a supportive team where you can thrive through training and mentorship, making a meaningful impact in clients' lives...

Melbourne, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $114K *

Transform financial operations by driving budgeting, forecasting, and reporting processes. Collaborate with stakeholders to ensure accuracy and alignment in workforce planning, while supporting leader...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.