Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$120K - $144K *

Join a team that's driving innovation in data center automation, leading client acquisition and revenue growth for large-scale projects. You'll manage the full sales lifecycle, build strategic partner...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$65K - $98K *

Manage and resolve property claims through inspections and evaluations, ensuring timely and accurate outcomes. Collaborate with teams and utilize technology to enhance customer service and operational...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $119K *

Drive growth by managing relationships with K-12 public schools, selling insurance products, and delivering tailored benefits solutions to meet client needs in a defined territory...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Unlock potential by driving sales growth through strategic account relationships, focusing on new business development and customer satisfaction. Collaborate cross-functionally to enhance competitive...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$91K - $100K *

Join a team that's dedicated to managing mid and mass market accounts, enhancing customer relationships, and driving revenue growth through proactive solutions selling and collaboration with cross-fun...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$300K - $350K *

Lead the charge in driving enterprise revenue across the West territory, engaging with senior security leaders in regulated industries. Shape strategic sales initiatives and build lasting relationship...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $300K *

Help us transform lives by guiding clients through tailored life insurance options. Engage with warm leads, provide expert advice, and achieve your production goals in a supportive, commission-driven...

Savannah, GARemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $300K *

Transform lives by guiding clients through life insurance options. Engage with warm leads, provide tailored solutions, and achieve your production goals with ongoing training and support. Enjoy uncapp...

San Antonio, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $300K *

Help us transform lives by guiding clients through life insurance options. Engage with warm leads, provide tailored solutions, and achieve your career goals with ongoing training and support in a comm...

Phoenix, AZRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$99K - $111K *

Empower your career by driving sales growth through strategic account management. Collaborate with clients to understand their needs, enhance market share, and lead initiatives that deliver value acro...

Robesonia, PARemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$111K - $167K *

Elevate customer success by owning strategic relationships and technical solutions. Drive adoption and outcomes for a portfolio of accounts, collaborating across teams to ensure seamless implementatio...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $126K *

Grow your career with a leading professional services firm, providing expert support in Sage Intacct. Engage with clients, troubleshoot issues, and enhance your technical skills in a collaborative, re...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$289K - $398K *

Elevate enterprise growth by engaging C-suite clients, leading strategic sales, and closing transformative AI deals. Drive multi-million-dollar opportunities while fostering long-term executive partne...

Texas, USRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Champion customer satisfaction by leading a dynamic team in resolving complex escalations. Drive process improvements and collaborate cross-functionally to enhance service delivery and client relation...

Atlanta, GARemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive growth by managing strategic Wholesale accounts in the Construction sector. Collaborate across teams to enhance customer relationships and deliver sustainable value while operating independently...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$140K - $154K *

Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$156K - $312K *

Lead the charge in client outreach and personalized coverage solutions, guiding families through financial protection options. Enjoy flexible scheduling and remote work while receiving comprehensive t...

Dothan, ALRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $240K *

Unlock your potential by guiding families in securing mortgage protection. Engage clients, assess their needs, and present tailored coverage options. Enjoy flexible work hours with significant earning...

Matthews, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$156K - $312K *

Transform client experiences by guiding them through personalized coverage options. Engage in outreach, conduct meetings, and provide tailored solutions to help families protect their financial future...

Colorado Springs, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$93K - $150K *

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $130K *

Grow your career with a pivotal role managing strategic accounts in public safety. Drive revenue through upselling and cross-selling, while fostering strong relationships with key decision-makers and...

United StatesRemote

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $110K *

Advance strategic relationships within retail markets by driving growth and expanding Clean Harbors' market presence through effective sales strategies and customer engagement, ensuring high satisfact...

Alberta, CARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $100K *

Transform healthcare by owning client relationships, guiding clinics through onboarding, and ensuring long-term success. Leverage your expertise to analyze workflows and drive impactful solutions in a...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $200K *

Drive new business growth by managing the full sales cycle for Enterprise accounts. Collaborate with executives, craft tailored solutions, and ensure successful partner launches while maintaining a ro...

North Carolina, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Grow your career by driving strategic account management and revenue expansion for mid-market clients. Engage with key decision-makers, develop tailored solutions, and lead negotiations to foster long...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.