Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$95K - $115K *

Engage with cross-functional teams to improve revenue cycle operations by identifying inefficiencies, deploying analytical solutions, and enhancing workflows to maximize revenue and streamline process...

Durham, NCRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Lead the charge in enhancing claims support and customer relationships by managing a high-performing team, ensuring service excellence, and driving operational improvements across Workforce Benefits p...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $132K *

Grow your career with a dynamic Sales Executive role focused on building agency relationships, driving revenue growth, and delivering market insights while engaging directly with partners in the South...

Miami, FLRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$107K - $133K *

Engage in business development and sales growth by identifying opportunities, building relationships, and expanding market share in the Southeast region. Utilize a consultative approach to drive susta...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform your sales career by engaging mid-sized businesses with cutting-edge insights. Drive data-driven decisions and close deals while leveraging innovative tools in a dynamic, supportive environm...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$105K - $158K *

Lead the charge in product cybersecurity for AI initiatives, collaborating with cross-functional teams to integrate security practices throughout the product lifecycle, ensuring compliance and risk ma...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Business Services

$300K - $340K *

Shape the future of cloud data security by driving enterprise sales, managing complex cycles, and building executive relationships to deliver tailored solutions that address client challenges and enha...

Miami, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $139K *

Elevate your career by leading customer advocacy initiatives that drive engagement and impact. Collaborate cross-functionally to enhance customer relationships and leverage insights for program growth...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$61K - $125K *

Drive success by partnering with Treasury Management Officers to enhance client opportunities, manage sales processes, and deliver analytical support throughout the deal lifecycle, ensuring a seamless...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $120K *

Transform patient support services by collaborating with healthcare professionals to streamline processes, enhance communication, and ensure optimal patient care through effective navigation of suppor...

British Columbia, CARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $150K *

Unlock member value by managing pharmacy solutions, optimizing contract use, and fostering relationships with healthcare systems to enhance operational efficiency and savings...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Lead strategic sales initiatives across the Mid-West Territory, driving business growth through effective account management and relationship building. Collaborate cross-functionally to achieve sales...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$60K - $250K *

Shape the future of healthcare by connecting physicians with permanent roles. As a vital member of our team, you'll leverage relationship-building and sales skills to match talent with opportunity, dr...

Trumbull, CTRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $250K *

Champion strategic growth in financial services by leading enterprise accounts, developing executive relationships, and driving revenue through innovative technology solutions across multiple sectors...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$92K - $110K *

Contribute to the growth of strategic retail relationships across multiple states. Spearhead business development initiatives to expand market presence and enhance customer satisfaction through effect...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Shape the future of healthcare by driving product adoption and brand awareness. Engage with healthcare professionals, build relationships, and execute territory strategies to influence market behavior...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$67K - $110K *

Help us manage and resolve low to moderate complexity claims, ensuring timely communication and professional service. Collaborate with various stakeholders while maintaining high standards of empathy...

Pittsburgh, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Transform your career by developing strategic accounts in the retail sector. Leverage your expertise to enhance client relationships, identify growth opportunities, and position us as a preferred envi...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Lead the charge in driving growth within Texas Utilities by forging new customer relationships and navigating complex sales processes, while leveraging deep industry expertise to exceed revenue target...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $110K *

Champion customer success by managing installations, training, and compliance. Collaborate with Territory Managers to drive sales growth and identify new opportunities while ensuring exceptional suppo...

Neenah, WIRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $100K *

Engage with customers and drive revenue growth by managing accounts and pursuing new business opportunities. Utilize consultative selling to achieve sales targets while collaborating with internal tea...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $180K *

Champion growth by leveraging your consultative sales expertise to secure contracts and enhance client relationships in the public sector, specifically within Medicaid and Human Services programs. Dri...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $105K *

Join a team that's redefining sales development as you engage engineering leaders, qualify leads, and drive meaningful conversations that fuel business growth. Shape outreach strategies, optimize mess...

Boston, MARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the analysis of complex business needs, bridging gaps between stakeholders and IT. Document requirements, validate solutions, and mentor junior analysts while ensuring project success and alignme...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.