Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$77K - $91K *

Contribute to member success by managing commercial lending and banking relationships, providing tailored financial solutions, and fostering strong connections with business owners to support their di...

Montague, PEIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Join a leadership team focused on enhancing customer experiences across functions. Drive strategies for customer care, ensuring alignment with operational goals while managing a dedicated team in a dy...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$58K - $102K *

Transform customer service excellence by leading a dedicated team, optimizing operations, and enhancing the overall customer experience through effective coaching and cross-functional collaboration...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $170K *

Join a dynamic team to optimize reporting and analytics for sales, marketing, and customer care functions, driving strategic insights and revenue growth while mentoring analysts in a high-impact role...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Drive the transformation of client systems by leading a high-performing software team. Shape the technology vision, oversee complex projects, and foster innovation to enhance customer experiences and...

Scarborough, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$104K - $154K *

Lead and inspire teams in Artificial Intelligence to implement strategic BI solutions while managing projects and fostering a culture of innovation, collaboration, and continuous improvement to achiev...

Montreal, QCIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive the future of technology governance by enhancing clarity, accountability, and efficiency. Lead policy management and audit processes while collaborating with cross-functional teams to embed effe...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Optimize digital communication strategies through data analytics to enhance collection efficiency and maintain operational objectives, while collaborating with various teams and monitoring performance...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $160K *

Partner with us to drive sales success with Tier 1 Global Service Providers. Utilize your extensive account management skills to deliver innovative solutions and nurture relationships that meet comple...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Unlock growth by driving strategic relationships in the technology sector. Leverage your sales expertise to build solutions that connect with customer needs, fostering collaboration across technical a...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Lead the charge in driving sales success across major technology sectors by building strong client relationships, consulting on business solutions, and leveraging team expertise to achieve pipeline an...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Join a team that's driving innovative solutions in technology sales. You'll lead customer engagements, collaborate with cross-functional teams, and maintain strong relationships with stakeholders to a...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Join a team that's driving innovation in technology solutions. Leverage your sales expertise to build strong customer relationships, manage complex sales cycles, and achieve ambitious pipeline goals w...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $145K *

Shape product strategy and lead a diverse team to drive innovation and enhance product management practices, aligning technology solutions with enterprise goals while fostering a high-performance cult...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $145K *

Grow your career with strategic leadership in technology product management. Drive innovation, mentor talent, and ensure alignment with organizational goals while managing complex product initiatives...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $140K *

Elevate client relationships by managing strategic accounts, ensuring superior satisfaction, and supporting senior leadership in driving revenue growth and operational excellence through proactive com...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $140K *

Pioneer impactful client relationships by managing key accounts and collaborating closely with senior leadership. Drive strategic growth and client satisfaction while navigating complex challenges wit...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Analyze and develop new customer relationships within technology sectors. Support account planning and multi-level engagement, ensuring pipeline management and ongoing collaboration to drive successfu...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Analyze customer needs and drive transformative technology solutions. Collaborate with teams to foster relationships, enhance pipeline growth, and achieve sales targets in a dynamic, fast-paced enviro...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Transform procurement strategies within high-impact categories, driving enterprise value and supplier partnerships. Lead sourcing initiatives, negotiate contracts, and enhance operational excellence i...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Grow your career with a dynamic team driving sales strategies and performance. Oversee the Vehicle Sales Department, ensuring targets are met while leading staff and optimizing procedures in a fast-pa...

Vaughan, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $105K *

Grow existing dealer relationships while driving new business initiatives. Utilize innovative sales tools and marketing strategies to elevate brand presence and increase sales volume across the region...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$78K - $97K *

Grow your career with a leadership role overseeing service center operations, ensuring efficiency in freight management, team supervision, and compliance in a fast-paced environment to maximize profit...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$90K - $100K *

Innovate customer success by leading and mentoring a high-performing team, driving customer engagement, and collaborating cross-functionally to enhance value, operational efficiency, and satisfaction...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$118K - $236K *

Elevate your career by leading cross-functional teams to drive product excellence and deliver impactful solutions. Leverage your expertise to optimize product roadmaps and enhance user experiences, ma...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.