Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Explore growth opportunities by building relationships and driving sales in your region. Utilize your interpersonal skills to directly influence the company's expansion while representing innovative s...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Accelerate operational excellence by leading continuous improvement initiatives and lean manufacturing strategies. Collaborate with cross-functional teams to enhance productivity, reduce waste, and fo...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Lead the charge in sales success, driving profitability, customer satisfaction, and team performance. Oversee recruiting, training, and management of sales staff while ensuring adherence to dealership...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $130K *

Transform customer experiences as you lead a team in developing data-driven CRM and loyalty strategies that engage and retain customers across diverse channels, driving both loyalty and revenue growth...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $180K *

Drive the success of the Creative Production team by managing business affairs, ensuring compliance, and optimizing project execution while maintaining strong relationships with clients and vendors...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$78K - $103K *

Join a team that empowers excellence in customer service management while driving team performance, fostering a safe environment, and achieving operational goals through effective leadership and train...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$74K - $99K *

Lead the charge in delivering exceptional service through managing a high-performing team. Elevate customer satisfaction while meeting sales and operational goals by fostering a supportive and efficie...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$74K - $99K *

Drive exceptional service and lead a dynamic team to enhance customer satisfaction, achieve sales goals, and foster a positive working environment while managing operational performance and customer-r...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$160K - $175K *

Grow your career with an innovative marketplace team that drives B2C partnerships and optimizes commercial performance through strong analysis, cross-functional collaboration, and effective relationsh...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$94K - $122K *

Lead the charge in enhancing service desk operations through strategic management, team development, and process optimization, ensuring exceptional end-user support and continuous improvement in servi...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Engage customers by optimizing delivery services through data analysis, process management, and collaboration, playing a key role in enhancing brand experience and operational efficiency in a dynamic...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $120K *

Lead the strategy for catalog and PDP optimization, collaborating with cross-functional teams to enhance client growth. Drive promotional planning, optimize content, and oversee listing frameworks to...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $175K *

Drive significant growth in Marketplace partnerships through strategic management and cross-functional collaboration. Own B2C account growth, optimize performance reporting, and develop new partnershi...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $175K *

Transform partnerships into opportunities as you drive growth for our Marketplace. Lead account management, explore new partnerships, and collaborate cross-functionally to enhance our e-commerce platf...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Accelerate progress at our commerce team by driving catalog and PDP optimization, collaborating with clients and teams to enhance listing frameworks and promotional strategies for impactful marketplac...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Drive your career forward by leading catalog and PDP optimization initiatives, partnering with retail operations to enhance client experiences and product visibility, while mentoring a dynamic team fo...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Oversee demand forecasting, supply planning, and inventory optimization. Lead cross-functional initiatives while managing operational efficiency and product availability to support growth across the d...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$91K - $116K *

Transform fleet management by leading equipment operations across multiple locations, ensuring safety, profitability, and compliance. Drive employee development while utilizing vehicle management syst...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$132K - $200K *

Lead the charge in optimizing dealership service operations, enhancing customer satisfaction, and managing a dynamic team to achieve sales goals, efficiency, and fostering a strong work environment fo...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$103K - $155K *

Optimize installation processes by leading a team of engineers to enhance product deployment efficiency while ensuring excellence in service and customer satisfaction across diverse technical environm...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

Transform your career as a strategic leader overseeing market operations, driving growth, and enhancing staff development across multiple branches. Inspire teams to achieve excellence and profitabilit...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Champion quality and risk management in global operations projects, ensuring customer demands and safety standards are met through collaborative efforts, process focus, and continuous improvement in e...

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Transform manufacturing operations by leading maintenance efforts, enhancing equipment efficiency, overseeing quality control, and fostering a safety-driven culture to meet production goals while ensu...

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $150K *

Lead the charge in overseeing maintenance operations, ensuring timely repairs and compliance with safety standards while managing departmental staff and contributing to strategic planning and budget p...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Optimize catalog and content strategies for substantial sales growth, ensuring excellence in data accuracy and supplier collaboration while leading a dedicated team to deliver customer-centric solutio...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.