In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Claims Manager, Worker's Compensation
$91K - $190K *
Transform the claims process by leading a diverse team of examiners, overseeing complex resolutions, and driving performance while ensuring adherence to quality standards and fostering stakeholder rel...
2 weeks ago
Senior Customer Success Operations Manager
$104K - $176K *
Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...
Reposted 2 weeks ago
Commercial Segment Support Manager I - Merchant Services Pricing Leader
$89K - $149K *
Elevate strategic direction for Merchant Services Pricing. Manage implementation of pricing frameworks, drive portfolio revenue, and collaborate with teams to align business objectives and market tren...
2 weeks ago
Market Service Manager - UniFirst
$74K - $104K *
Take ownership of customer service operations, driving satisfaction and growth by leading a team responsible for multiple client accounts. Collaborate with management to enhance service delivery and b...
3 weeks ago
Security Guest Service Manager, $72,000 - $96,500
$72K - $96K *
Lead and optimize security operations at a premier resort, ensuring guest safety and exceptional service. As a frontline manager, inspire and develop teams while fostering a collaborative environment...
2 days ago
Transportation Manager - Airline Catering
$106K - $125K *
Drive excellence in transportation operations by managing logistics for airline catering, leading a dynamic team, ensuring regulatory compliance, and optimizing service delivery to meet customer expec...
Reposted 1 week ago
$95K - $115K *
Shape the future of service operations by leading a team dedicated to customer satisfaction and strategic goals, managing budgets, and optimizing performance in this impactful managerial role with a f...
3 weeks ago
$90K - $115K *
Shape the future of HVAC service excellence by leading a dynamic team, ensuring operational efficiency, and enhancing customer satisfaction through effective coaching and support...
3 weeks ago
Customer Experience Program Manager
$80K - $95K *
Drive the transformation of customer experience programs by managing strategic initiatives and ensuring operational excellence across teams. Lead adoption efforts to enhance customer engagement and re...
1 week ago
$80K - $95K *
Transform financial operations by leading day-to-day accounting activities, month-end close processes, and ensuring robust internal controls while fostering high-performing teams that drive efficiency...
1 month ago
$74K - $96K *
Empower high-performing food service operations through strategic leadership, ensuring quality, safety, and financial success while fostering client partnerships and enhancing guest experiences in a d...
3 weeks ago
Senior Manager, Lifecycle & Communications
$110K - $130K *
Grow your influence by driving full lifecycle communications across patients and partners. Own strategy, design hands-on messaging, and analyze performance to enhance engagement and retention in a fas...
1 week ago
$153K - $229K *
Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...
3 weeks ago
$80K - $95K *
Grow your career with hands-on sales leadership, driving revenue growth and fostering client relationships in your designated region. Your impact will directly influence our success as you connect wit...
4 weeks ago
$95K - $115K *
Support project delivery in Wealth Management by coordinating financial management, stakeholder engagement, and integrated planning for initiatives up to $20MM. Enhance capabilities under senior leade...
3 days ago
$100K - $120K *
Elevate client engagement by leading complex projects, advising executives, and ensuring stakeholder satisfaction while driving account growth through strategic partnerships and thought leadership...
2 weeks ago
$91K - $136K *
Drive operational excellence by leading diverse teams, ensuring safety, quality, and performance across distribution workflows. Foster a culture of continuous improvement and customer satisfaction thr...
Reposted today
$91K - $136K *
Elevate operational excellence by leading and developing teams to enhance performance, safety, and customer satisfaction in a dynamic, data-driven environment focused on continuous improvement and del...
Reposted 3 days ago
$91K - $136K *
Drive operational excellence by leading and mentoring a dynamic team, ensuring top safety and performance standards. Collaborate with various departments to meet productivity goals while fulfilling cu...
Reposted 1 week ago
$91K - $136K *
Elevate your career by leading a dynamic team to drive productivity, safety, and customer satisfaction. Utilize your management skills and data analysis to enhance operational efficiency and contribut...
Reposted 1 week ago
$91K - $136K *
Drive operational excellence by leading a diverse team to ensure optimal safety, quality, and performance, while delivering exceptional customer service through strategic data-driven decision-making a...
Reposted 1 week ago
$91K - $136K *
Optimize operations by leading and developing a diverse team while enhancing safety, quality, and performance through data-driven strategies and collaboration across functions to meet customer deliver...
Reposted 1 week ago
$91K - $136K *
Lead the charge in developing a high-performing team focused on safety, quality, and efficiency. Engage with talent daily, ensuring productivity and meeting customer delivery promises while driving co...
Reposted today
$91K - $136K *
Unlock your potential by leading a dynamic team to improve safety, quality, and efficiency in operations. Drive performance through data analysis while ensuring excellent customer service and fosterin...
Reposted 1 week ago
$130K - $150K *
Drive operational excellence in brand initiatives, ensuring timely execution of creative projects and seamless collaboration across teams, enhancing workflow and budget management for maximum efficien...
2 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.