Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$65K - $115K *

Partner with us to build impactful marketing plans that drive pipeline and business outcomes. As a strategic advisor, you'll guide partners through execution and performance accountability, all while...

Montreal, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$65K - $115K *

Strategize and execute impactful partner marketing initiatives that drive growth and measurable results. Collaborate closely with partners to develop tailored go-to-market plans while leveraging data...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$81K - $135K *

Innovate as a Project Manager in Customer Care, spearheading initiatives that enhance operational excellence and customer experiences. Collaborate with stakeholders to execute strategic projects, ensu...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead business growth in the military channel by devising strategies, nurturing client relationships, and optimizing sales performance. Drive innovative solutions while collaborating with key retail pa...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$66K - $95K *

Serve as a key operational point of contact for strategic accounts, ensuring outstanding service delivery and proactive management throughout the customer lifecycle to enhance satisfaction and resolve...

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Advance your career by managing construction and maintenance projects in healthcare facilities. Ensure compliance with safety standards, lead field operations, and enhance patient care while minimizin...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K *

Empower your career by managing key banking accounts, driving customer satisfaction, and aligning objectives. This strategic role focuses on relationship management and ensures customers leverage solu...

Toronto, ONIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K *

Partner with us to enhance customer success as you engage with executive stakeholders, drive account growth, and ensure value realization. Leverage your expertise to create strategic relationships and...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$69K - $129K *

Join us in overseeing critical deposit and payment operations, guiding compliance with legal and regulatory standards, and enhancing team performance while supporting stakeholders and customers to ach...

Montreal, QCIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $250K *

Join us to shape the future of our sales team by mentoring talent, driving sales strategy, and cultivating client relationships to achieve growth and exceptional customer satisfaction in a dynamic env...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $200K *

Shape the future of sales management by leading a dynamic territory-based team. Drive market growth and customer satisfaction, while mentoring and empowering your team in a fast-paced technology solut...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $200K *

Grow your career with a dynamic team as you lead sales efforts, develop talent, and expand market reach while ensuring exceptional customer satisfaction and achieving business results in a fast-paced...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $114K *

Oversee and inspire a dedicated team of greeters and servers to ensure outstanding guest experiences, uphold brand standards, and foster a collaborative environment that drives service excellence and...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Manage the full delivery lifecycle of colocation projects, acting as the key tenant liaison. Drive communication across engineering, construction, and operations to meet tenant needs, ensure project t...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $119K *

Elevate guest experiences by overseeing greeter and server teams, ensuring adherence to brand standards while fostering a positive work environment and exceptional service delivery...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$82K - $119K *

Deliver exceptional guest experiences by managing front-of-house teams, ensuring service excellence, and upholding brand standards while fostering a professional environment through training and perfo...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Empower workplace equity by leading employee relations and driving HR operations. Serve as a trusted advisor to leadership, manage complex HR matters, ensure compliance, foster positive workplace cult...

Today

  •   5 - 7 years exp.  •   Business Services

$105K - $115K *

Shape the future of customer satisfaction in our Aftersales division. You'll lead cross-functional teams, develop strategic initiatives, and enhance customer experiences to drive loyalty and trust acr...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$65K - $109K *

Join a dynamic team as a Customer Success Manager driving product adoption, enhancing client relations, and contributing to strategic growth in the Marine Insurance sector through cross-functional col...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Optimize operational performance by leading field engineers and enhancing service delivery to exceed expectations while ensuring high standards of professionalism and safety in the Marine and Ports Di...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Lead the charge in driving operational excellence by overseeing field service activities, ensuring exceptional service delivery and customer satisfaction across marine VFD and drive systems within you...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $140K *

Lead the charge in operational excellence and team development across multiple Market Centers, delivering financial performance while fostering strong client relationships and driving growth in a dyna...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $140K *

Lead the charge in driving profitable growth and operational excellence across a diverse portfolio of Refreshments services. Foster high-performing teams while ensuring client satisfaction and achievi...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $140K *

Advance client success through leadership and support of onboarding, training, and ongoing product adoption, ensuring top-notch user experiences and value from Business Intelligence solutions for stak...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$75K - $100K *

Inspire success by leading daily retail operations, maximizing profit, and optimizing efficiency while developing a high-performing store team dedicated to exceptional customer experiences and sales e...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.