Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$109K - $273K *

Help us manage consulting projects in the pharmaceutical sector, ensuring timely, budget-compliant delivery. Lead teams, provide strategic guidance, and enhance client satisfaction for innovative solu...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$109K - $273K *

Empower clients in the pharmaceutical sector by managing multiple consulting projects, ensuring timely delivery and driving strategic insights to elevate overall client satisfaction and organizational...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$87K - $126K *

Unlock potential by collaborating with Mazda dealers to enhance customer satisfaction and profitability through strategic analysis, effective training, and tailored marketing initiatives in a dynamic...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Drive operational excellence by managing complex loan transactions and ensuring compliance. Collaborate with stakeholders to deliver quality financial services while mentoring team members and enhanci...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K *

Join a team that's dedicated to exceeding customer expectations through exceptional service and innovative logistics solutions while optimizing operations and driving profit growth across multiple cli...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$90K - $94K *

Champion a personalized strategy to enhance mid-market customer experiences, driving adoption and success through relationship management, teamwork, and customer insights across a focused portfolio fo...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$90K *

Elevate customer experiences by managing mid-market accounts, driving adoption, retention, and collaboration across teams to ensure optimal value from our solutions, while serving as a trusted trusted...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$90K *

Drive personalized customer journeys for mid-market clients, ensuring strong relationships and measurable value through proactive engagement and insights. Collaborate effectively across teams to enhan...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$90K *

Champion the management of customer accounts, driving growth and efficiency while leading operational teams and ensuring superior service delivery through strategic planning and oversight of metrics f...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$90K *

Unlock potential by driving exceptional customer account management, overseeing daily operations, enhancing relationships, and ensuring profitability through strategic budgeting and operational effici...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$90K - $120K *

Innovate scalable frameworks in post-sales operations to drive efficiency, revenue growth, and a world-class customer experience. Serve as a strategic partner, overseeing complex projects and data-dri...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Join a dynamic team to enhance operational effectiveness through innovative training and technology solutions, while driving team development and aligning processes to deliver exceptional service and...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$86K - $160K *

Unlock potential by leading the strategic execution of risk reporting frameworks while fostering collaboration across teams to deliver insights and recommendations that drive business performance and...

Toronto, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $100K *

Champion employee relations by providing leadership and strategic counsel across multiple locations while enhancing performance management and organizational effectiveness...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Lead the charge in fostering a positive workplace by providing expert HR guidance. Shape employee relations initiatives across multiple locations, ensuring compliance and enhancing organizational effe...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Champion transformative employee relations initiatives across multiple sites, driving performance, compliance, and effective communication while ensuring an inclusive and supportive workplace culture...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$132K - $250K *

Grow by driving data insights that inform strategic decisions across multiple departments. You'll leverage analytical tools and collaborate with teams to transform complex data into actionable narrati...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead and empower a team of technicians to deliver exceptional client service while managing performance, ticket execution, and resolution of technical issues, ensuring adherence to service standards a...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $92K *

Empower your career by leading a dynamic Card Services team. Oversee daily operations, resolve escalated member issues, mentor associates, and drive service excellence in a fast-paced financial enviro...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$152K - $197K *

Lead the charge in transforming dealer experiences by driving innovative product management initiatives, focusing on customer solutions and cross-functional collaboration to deliver impactful results...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Champion a culture of excellence by leading multi-faceted operations, ensuring client satisfaction, financial performance, and employee development across a diverse region. Drive strategic initiatives...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$79K - $158K *

Drive the efficiency of field service operations by leading a team of technicians, optimizing resource allocation, and resolving client issues to enhance customer satisfaction and retention...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$113K - $180K *

Join a dynamic team to cultivate customer relationships and identify new business opportunities within a defined territory while ensuring client satisfaction and driving sales success...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $110K *

Empower customer satisfaction by leading the team that manages the end-to-end customer journey for capital equipment purchases and support, ensuring accurate quoting, efficient order processing, and e...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive operational excellence by leading a dynamic team focused on enhancing client experiences and service efficiencies across multiple branches while ensuring compliance and fostering talent developm...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.