Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $130K *

Lead the charge in optimizing daily operations and maximizing profitability while inspiring, training, and managing a dedicated store team to achieve exceptional customer engagement and business growt...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$115K - $140K *

Accelerate growth by leading a high-performing sales team, driving customer retention and business expansion through strategic insights and cross-functional collaboration, while fostering talent devel...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Transform customer care operations by leading a high-performing team, driving continuous improvement, and fostering collaboration to meet evolving customer expectations and enhance overall satisfactio...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's dedicated to transforming customer experiences through exceptional leadership and innovative strategies in customer care operations, ensuring satisfaction and driving sales growth w...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $129K *

Join a dynamic team as a Safety Manager, leading safety initiatives and compliance on construction projects. Oversee risk assessments, training, and audits to foster a robust safety culture. Drive imp...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$126K - $210K *

Lead operational excellence in IT Service Management, ensuring delivery, support, and continuous improvement of IT services by overseeing Service Desk, User Access, and ServiceNow platforms for enhanc...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in client success by strategically managing partnerships and driving growth through exceptional delivery and operational excellence. Enhance client experiences while collaborating acro...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Join us as a strategic partner, driving client relationships and growth. Leverage your expertise to guide clients through their journey, ensuring satisfaction and alignment while identifying new oppor...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$87K - $126K *

Elevate dealer services through expert consultation, driving profitability and customer satisfaction. Leverage strong leadership and relationship-building skills to enhance operations and implement be...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $126K *

Grow your career with a role that enhances dealer operations through consulting, training, and strategic marketing to improve customer satisfaction and boost profitability in automotive service and pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $126K *

Lead dealer engagement and enhance customer satisfaction by improving service operations, increasing revenue, and driving loyalty through impactful marketing strategies and training initiatives in the...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock exceptional service experiences by coordinating customer interactions, project schedules, and support efforts across teams, ensuring seamless execution and satisfaction in the dynamic field ser...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Unlock potential by shaping a dynamic team environment, enhancing sales effectiveness, and developing future leaders while managing financial goals and fostering superior customer service in a hybrid...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $160K *

Elevate your career by leading technical initiatives within the manufacturing sector. Utilize your expertise in cement and concrete to enhance product quality, drive innovation, and foster relationshi...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Technical Services

$156K - $190K *

Lead the development and optimization of innovative business banking products, aligning member needs and strategic goals. Drive cross-functional collaboration and manage product lifecycles to create m...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Optimize member growth and experience as a leader in a financial center. Drive operational integrity, sales performance, and team development to enhance member satisfaction and achieve business goals...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of customer partnerships by analyzing needs and developing strategies that enhance client experience and satisfaction through collaboration and innovative solutions...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$188K - $252K *

Lead the charge in shaping the future of data products across global parks and resorts. Drive strategic vision, innovation, and cross-functional alignment in a dynamic environment while ensuring produ...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$188K - $252K *

Empower stakeholders by leading multi-disciplinary teams to deliver real-time data solutions. Drive strategic vision, complex architecture, and organizational development while fostering innovation an...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$179K - $240K *

Shape the future of product management in data solutions. Lead cross-functional teams, drive strategic investments, and innovate at scale, ensuring alignment with enterprise goals for trusted, real-ti...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Join a team that's committed to driving operational excellence across luxury hotel properties. Leverage your expertise in Rooms Division standards and training to enhance guest experiences and lead mu...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K *

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$75K - $90K *

Lead the charge in developing strategic PR initiatives, managing client relationships, and overseeing communications efforts. Empower junior team members while fostering a collaborative culture to ach...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Lead the charge in driving end-to-end GTM readiness for a B2B sales team, ensuring sellers have the necessary tools and knowledge. Collaborate with cross-functional teams to optimize training and exec...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$101K - $146K *

Lead and inspire client relationships, ensuring satisfaction and value realization through strategic management of Experience Management programs for enterprise clients. Drive holistic plan execution...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.