Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $90K *

Grow your career with a dynamic General Manager position, leading a vibrant team to deliver hospitality excellence, drive profitability, and implement operational standards while fostering a professio...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$75K - $90K *

Elevate the guest experience by leading a dynamic team, fostering growth, and driving operational excellence. As a pivotal leader, ensure profitability and maintain the brand’s culture while embracing...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$131K - $174K *

Drive sales success by managing direct and broker relationships, leveraging data insights, and coordinating initiatives for medium to large accounts, while ensuring alignment with corporate objectives...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Unlock potential by leading cross-functional initiatives to translate strategy into disciplined execution, collaborating with senior leaders to ensure clear roadmaps, milestone tracking, and effective...

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead service management initiatives across multiple properties. Optimize budgets, staff training, and maintenance procedures to enhance customer satisfaction and operational efficiency. Collaborate wi...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Champion the Outside Sales team by setting strategies and goals, driving performance, and cultivating a high-performing culture to exceed sales targets across branches. Lead, train, and support employ...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Shape the future of customer engagement by leading CRM strategy and execution across digital channels, enhancing user experiences and driving efficiency in marketing processes and data integration...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Drive customer success transformation by optimizing processes and tools for our CSMs, enhancing renewal and expansion efforts, and ensuring effective account management through data-driven insights an...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Play a key role in enhancing operational efficiency by applying Lean tools and Six Sigma principles. Collaborate with teams to drive performance improvement and execute strategic initiatives across va...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Build effective change management strategies to enhance customer experiences and drive accountability across multi-channel communication initiatives, ensuring seamless execution of customer-facing cha...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Empower customer change initiatives by managing comprehensive communication strategies. Lead cross-functional teams to enhance client experience through structured change management and tailored enabl...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $136K *

Champion procurement excellence by managing supply strategies, leading teams, and optimizing supplier performance to enhance overall operational efficiency and cost savings while aligning with product...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform sourcing for essential electrical apparatus as a Senior Manager, overseeing supplier selection, negotiation, and contract management to achieve cost savings, optimize supply chains, and enha...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $90K *

Drive operational excellence as you lead daily Distribution Center activities, enhance cross-functional collaboration, and promote safety and continuous improvement initiatives for future growth in op...

Today

  •   Less than 5 years exp.  •   Transportation

$150K - $196K *

Transform your career by proactively pursuing customer relationships and leading innovative tech solutions while directing a skilled team to ensure sustainable growth and success...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Lead a dynamic team as you oversee operations for 150-200 retail locations, driving sales and ensuring exemplary service while strategically managing staff and resources across a diverse region. Frequ...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Shape the future of finance by ensuring accurate ledger management and enhancing operational efficiency. Collaborate with teams to provide valuable financial insights, improve processes, and support s...

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$125K - $145K *

Drive the month-end close process and financial reporting in a fast-paced SaaS environment, ensuring accuracy and integrity of financial statements. Lead and develop a team while optimizing accounting...

5 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $95K *

Lead the charge in ensuring accurate financial reporting, managing balance sheet reconciliations, and optimizing accounting processes while providing critical analysis and guidance to enhance operatio...

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$105K - $130K *

Champion customer loyalty through innovative CRM strategies and campaigns. Lead the Sports CRM team to optimize promotions and user experiences, utilizing data-driven insights to enhance performance a...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$180K *

Join a team that's dedicated to driving service excellence and customer satisfaction. Lead and inspire a dynamic service department to exceed performance goals while fostering a culture of professiona...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $140K *

Lead the charge in operational excellence within a dynamic Distribution Center, ensuring adherence to policies, managing P&L, and fostering a high-performing team focused on safety and customer satisf...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $116K *

Champion operational excellence by overseeing day-to-day distribution center functions, ensuring adherence to procedures, financial management, and team development to enhance service delivery and fos...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.