In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Field Service Manager - Eastern Canada
$75K - $95K *
Transform the landscape by leading field service operations, ensuring safety, compliance, and effective project management while building strong customer relationships to drive service excellence and...
3 days ago
Senior Manager, Customer Experience Strategy
$126K - $202K *
Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...
4 weeks ago
Senior Manager, Customer Experience
$95K - $150K *
Unlock potential by leading our customer experience team to drive technology adoption and enhance retail operations. Collaborate with internal and external stakeholders to ensure customer satisfaction...
3 weeks ago
$60K - $110K *
Create exceptional customer experiences by driving success with our ERP solution. Own relationships, resolve issues, and deliver value for clients while collaborating with cross-functional teams to en...
4 days ago
Customer Experience Manager, Enterprise
$90K *
Join us to manage enterprise accounts and enhance customer value through strategic relationships. Serve as a trusted advisor, driving engagement and ensuring customer success across the full lifecycle...
Reposted today
Customer Experience Manager, Enterprise
$90K *
Elevate customer success by managing enterprise accounts, enhancing strategic relationships, and driving measurable value through tailored engagement and cross-functional collaboration. Foster long-te...
Reposted today
Customer Experience Manager, Enterprise
$90K *
Transform customer experiences for enterprise clients through strategic engagement and relationship management, driving measurable value and long-term success across diverse teams while using data-dri...
Reposted today
$95K - $184K *
Drive sales excellence by developing a high-performing team to exceed quotas, enhance market presence, and uphold ethical standards through effective strategies and community engagement...
3 weeks ago
$85K - $100K *
Transform the sales landscape by leading a dynamic team dedicated to enhancing customer experiences, driving growth, and maximizing the potential of a cherished service in a compassionate environment...
1 week ago
$70K - $95K *
Champion customer loyalty by driving service excellence, optimizing processes, and enhancing team engagement. Ensure client KPIs are met while identifying cross-sell opportunities and fostering strong...
1 week ago
Customer Success Manager - Grocery Retail Loss Prevention
$75K - $95K *
Shape the future of security operations by managing a dynamic multi-site portfolio. Oversee daily service delivery, ensure compliance, and lead field personnel while fostering client relationships to...
Today
Customer Success Manager - Grocery Retail Loss Prevention
$75K - $95K *
Lead the charge in managing a dynamic multi-site retail security portfolio, ensuring top-notch operational performance and loss prevention across locations while fostering client relationships and sup...
Today
Technical Customer Success Manager, Enterprise
$75K - $90K *
Join as a Technical Customer Success Manager, owning post-sale relationships for key clients. Focus on strategic account leadership and execution, driving product adoption and business outcomes across...
Reposted 4 days ago
Client Services Manager - Employee Health & Benefits
$92K - $172K *
Shape the future of client services by leading a dynamic team that delivers exceptional employee benefits solutions, fosters innovation, and drives operational excellence in a collaborative work envir...
2 weeks ago
$70K - $95K *
Drive customer success by managing key sports account relationships, ensuring client satisfaction and adoption of our software platform while identifying growth opportunities and contributing to a sca...
Reposted 1 week ago
Client Services Manager - Employee Health & Benefits
$92K - $172K *
Join our team to inspire and lead a service group in delivering exceptional client solutions. Drive operational improvements while fostering a collaborative environment that enhances professional grow...
2 weeks ago
Client Services Manager - Employee Health & Benefits
$92K - $172K *
Support and inspire a service team to elevate client satisfaction and drive innovative solutions in employee health and benefits. You'll lead goal-setting, enhance operations, and foster a collaborati...
2 weeks ago
Senior Product Manager, Commerce
$141K - $190K *
Lead the development and execution of strategic commerce messaging initiatives, ensuring global consistency and compliance for subscriber communications. Collaborate with cross-functional teams to dri...
2 weeks ago
Senior Product Manager, Commerce
$141K - $190K *
Drive global commerce messaging strategies that enhance user engagement across streaming platforms. Collaborate with cross-functional teams to optimize customer communications, improve subscription li...
2 weeks ago
$70K - $95K *
Drive customer success by optimizing the experience lifecycle, enhancing retention and advocacy, while managing complex accounts and collaborating across teams to maximize solution value and ensure cl...
1 month ago
Manager, Marketing & Communications
$90K - $105K *
Elevate the brand through integrated marketing and communications strategies that align with business goals. Lead efforts in public relations, content creation, and stakeholder engagement to enhance v...
2 weeks ago
$75K - $90K *
Lead the charge in elevating customer success through exceptional service quality and proactive engagement. Drive innovative support strategies to enhance user experiences and foster long-term client...
2 weeks ago
$75K - $90K *
Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...
2 weeks ago
$75K - $95K *
Champion operational excellence and compliance while supporting unit openings and daily execution. Act as a key coordinator among teams to enhance workplace experiences and ensure adherence to company...
Today
$76K - $93K *
Pioneer operational excellence by overseeing multiple retail stores, ensuring compliance with standards, optimizing performance, and driving customer engagement strategies to enhance financial outcome...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.