Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Lead business operations at the Profit Centre, driving growth and profitability while managing a dedicated team to achieve sales goals and enhance customer satisfaction in the community...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Pioneer your career by managing operations and driving financial success while enhancing patient experiences in a dental practice dedicated to children's health. Establish effective systems and lead a...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Drive operational excellence and financial performance while ensuring a top-notch patient experience. Lead a dynamic team, establish effective systems, and foster a positive culture to achieve growth...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Elevate customer success through strategic solutions and exceptional support. As a crucial contact for key accounts, you'll streamline operations and drive satisfaction in a fast-paced environment, en...

Mississauga, ONIn-Person

Today

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $95K *

Optimize operations by leading teams to ensure efficient receiving, order filling, and shipping. Ensure adherence to SOPs, safety, and productivity goals while fostering a culture of continuous improv...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$125K *

Champion a high-performing Customer Support team, driving excellence in service delivery while enhancing customer satisfaction and retention strategies. Collaborate across departments to ensure seamle...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Empower customer retention and growth through strategic account management, fostering relationships while driving product implementation and satisfaction. Lead initiatives to enhance customer experien...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Transportation

$122K - $169K *

Oversee planning operations to enhance resource utilization, ensuring optimal service delivery. Collaborate with teams to analyze data, drive improvements, and align strategies for meeting customer ex...

Markham, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead and elevate a high-performing team in Customer Success by implementing strategies to enhance retention and drive growth, while ensuring standardized processes are followed and impactful engagemen...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Deliver exceptional service operations leadership by overseeing field execution, developing technicians, and ensuring profitability, all while maintaining high standards for safety and efficiency...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Join a dynamic team to lead service operations, enhance profitability, and develop talent. Drive operational excellence in a fast-paced environment while ensuring project success and high standards of...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $200K *

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Advance customer-centric programs by managing strategic accounts, driving improvements, and ensuring operational excellence. Foster relationships to maximize profitability and satisfaction, while coor...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $130K *

Lead cross-functional teams to enhance customer experience and drive program success, ensuring operational excellence and financial growth through strategic oversight of key accounts and MRO activitie...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $90K *

Manage dining services for a dynamic facility, ensuring exceptional food quality, customer satisfaction, and efficient operations while collaborating with culinary teams and supporting budget manageme...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $85K *

Optimize dining services operations by managing a team, enhancing customer experience, and driving innovation in menu offerings to ensure quality and satisfaction in a thriving food service environmen...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$75K - $95K *

Empower a compassionate team focused on delivering exceptional resident care through effective admissions processes, relationship management, and collaboration with healthcare facilities to enhance ce...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Transform the landscape of corporate communications by leading multi-channel strategies, managing media relations, and driving executive visibility efforts to strengthen the company’s reputation and s...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$80K - $106K *

Contribute to team success by leading and training a high-performing sales staff, optimizing customer engagement, and driving market share growth while adhering to ethical standards and budgetary guid...

Today

  •   Less than 5 years exp.  •   Business Services

$160K - $220K *

Unlock success by leading a high-performing sales team to reach targets, expand market share, and ensure compliance with ethical standards. Your leadership will foster growth and enhance customer sati...

Today

  •   5 - 7 years exp.  •   Business Services

$105K - $222K *

Drive growth by leading a high-performing sales team to exceed quotas, enhance market share, and uphold ethical standards within the organization’s policies...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Grow your career with a dynamic sales team where you will lead, coach, and develop top performers while driving business growth and enhancing customer relationships in a supportive environment...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $184K *

Elevate your career by leading a motivated sales team to exceed quotas while maintaining high ethical standards and fostering a professional environment. Drive market share through effective marketing...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.