In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$75K - $90K *
Grow your career with a dynamic General Manager position, leading a vibrant team to deliver hospitality excellence, drive profitability, and implement operational standards while fostering a professio...
Today
$75K - $90K *
Elevate the guest experience by leading a dynamic team, fostering growth, and driving operational excellence. As a pivotal leader, ensure profitability and maintain the brand’s culture while embracing...
Today
$100K - $120K *
Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...
5 days ago
$131K - $174K *
Drive sales success by managing direct and broker relationships, leveraging data insights, and coordinating initiatives for medium to large accounts, while ensuring alignment with corporate objectives...
Reposted 5 days ago
Services Manager Operation Process
$88K - $105K *
Unlock potential by leading cross-functional initiatives to translate strategy into disciplined execution, collaborating with senior leaders to ensure clear roadmaps, milestone tracking, and effective...
Today
$80K - $95K *
Lead service management initiatives across multiple properties. Optimize budgets, staff training, and maintenance procedures to enhance customer satisfaction and operational efficiency. Collaborate wi...
Today
$80K - $95K *
Champion the Outside Sales team by setting strategies and goals, driving performance, and cultivating a high-performing culture to exceed sales targets across branches. Lead, train, and support employ...
2 weeks ago
CRM Manager, Digital Customer Experience
$88K - $105K *
Shape the future of customer engagement by leading CRM strategy and execution across digital channels, enhancing user experiences and driving efficiency in marketing processes and data integration...
3 weeks ago
Customer Success Operations Manager
$95K - $115K *
Drive customer success transformation by optimizing processes and tools for our CSMs, enhancing renewal and expansion efforts, and ensuring effective account management through data-driven insights an...
2 weeks ago
Regional Continuous Improvement Manager
$80K - $95K *
Play a key role in enhancing operational efficiency by applying Lean tools and Six Sigma principles. Collaborate with teams to drive performance improvement and execute strategic initiatives across va...
Reposted 3 weeks ago
Customer Change Management & Communications Manager (R-19799)
$90K - $110K *
Build effective change management strategies to enhance customer experiences and drive accountability across multi-channel communication initiatives, ensuring seamless execution of customer-facing cha...
2 weeks ago
Customer Change Management & Communications Manager (R-19799)
$95K - $115K *
Empower customer change initiatives by managing comprehensive communication strategies. Lead cross-functional teams to enhance client experience through structured change management and tailored enabl...
2 weeks ago
$105K - $136K *
Champion procurement excellence by managing supply strategies, leading teams, and optimizing supplier performance to enhance overall operational efficiency and cost savings while aligning with product...
5 days ago
Senior Manager, Category Management
$110K - $130K *
Transform sourcing for essential electrical apparatus as a Senior Manager, overseeing supplier selection, negotiation, and contract management to achieve cost savings, optimize supply chains, and enha...
2 weeks ago
Distribution Center/Warehouse Associate Manager
$75K - $90K *
Drive operational excellence as you lead daily Distribution Center activities, enhance cross-functional collaboration, and promote safety and continuous improvement initiatives for future growth in op...
Today
$150K - $196K *
Transform your career by proactively pursuing customer relationships and leading innovative tech solutions while directing a skilled team to ensure sustainable growth and success...
2 weeks ago
$80K - $95K *
Lead a dynamic team as you oversee operations for 150-200 retail locations, driving sales and ensuring exemplary service while strategically managing staff and resources across a diverse region. Frequ...
2 weeks ago
$80K - $95K *
Shape the future of finance by ensuring accurate ledger management and enhancing operational efficiency. Collaborate with teams to provide valuable financial insights, improve processes, and support s...
3 weeks ago
$125K - $145K *
Drive the month-end close process and financial reporting in a fast-paced SaaS environment, ensuring accuracy and integrity of financial statements. Lead and develop a team while optimizing accounting...
5 days ago
$80K - $95K *
Lead the charge in ensuring accurate financial reporting, managing balance sheet reconciliations, and optimizing accounting processes while providing critical analysis and guidance to enhance operatio...
3 weeks ago
$105K - $130K *
Champion customer loyalty through innovative CRM strategies and campaigns. Lead the Sports CRM team to optimize promotions and user experiences, utilizing data-driven insights to enhance performance a...
1 week ago
Automotive Service Manager Nissan
$180K *
Join a team that's dedicated to driving service excellence and customer satisfaction. Lead and inspire a dynamic service department to exceed performance goals while fostering a culture of professiona...
3 weeks ago
$80K - $95K *
Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...
2 days ago
Distribution Center Senior Manager
$100K - $140K *
Lead the charge in operational excellence within a dynamic Distribution Center, ensuring adherence to policies, managing P&L, and fostering a high-performing team focused on safety and customer satisf...
3 weeks ago
Distribution Center Senior Manager
$110K - $116K *
Champion operational excellence by overseeing day-to-day distribution center functions, ensuring adherence to procedures, financial management, and team development to enhance service delivery and fos...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.