Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$68K - $128K *

Empower dealership performance by driving traffic management compliance, enhancing KPI metrics, and collaborating with teams to boost sales and profitability. Leverage your expertise to identify oppor...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $128K *

Lead traffic management initiatives to enhance dealership performance, drive KPI success, and provide actionable insights for continuous improvement. Collaborate with various teams to ensure complianc...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $145K *

Oversee multiple field service projects, ensuring schedules and budgets are met. Collaborate with team members to coordinate work, manage customer relations, and uphold safety and quality standards fo...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$66K - $111K *

Lead a dynamic team of Service Representatives, driving exceptional client experiences while fostering a culture of trust and continuous development. Empower strategic execution through coaching, data...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$66K - $111K *

Champion exceptional service delivery by leading a team of Service Representatives. Drive strategy, foster engagement, and promote a culture of continuous improvement while empowering your team in a d...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Drive excellence in IT service operations by optimizing ITIL processes and enhancing SMAX and UCMDB frameworks, ensuring seamless service delivery and compliance in a dynamic healthcare environment...

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$66K - $111K *

Champion a high-performing service team by translating strategy into action, fostering growth, and enhancing client experiences in a dynamic environment focused on collaboration and engagement...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$91K - $116K *

Optimize service delivery by leading technical support for HVAC service repairs, analyzing cost trends, and managing client relationships to enhance equipment uptime and maintenance efficiency...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Unlock potential by leading operational excellence in distribution and transportation. Drive efficiency, safety, and KPIs while developing a high-performing team and fostering customer relationships a...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$70K - $95K *

Lead and enhance operational excellence by optimizing distribution and transportation activities, ensuring compliance, and fostering team engagement while driving customer satisfaction and cost effici...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $100K *

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$58K - $102K *

Drive transformation in customer service by leading a dedicated team to enhance service quality, efficiency, and employee engagement. Utilize data-driven insights to optimize performance and foster a...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Lead the implementation of a cohesive Employee Relations program, ensuring a consistent approach across multiple business units while supporting team development and driving positive employee outcomes...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Join a team that shapes enterprise IT strategy by leading high-impact procurement initiatives, influencing technology investments, managing supplier relationships, and driving innovative solutions acr...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Engage a diverse team to elevate customer experience and satisfaction. Lead and mentor customer care and technical support professionals while analyzing feedback to implement best practices, ensuring...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $90K *

Elevate client satisfaction by managing relationships and driving strategic success, ensuring seamless communication between clients and internal teams to enhance profitability and service quality...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Manage and direct customer relations and service operations across multiple routes, focusing on team development, route performance, customer satisfaction, and compliance with safety standards while d...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$151K - $252K *

Lead the charge in securing wind turbine orders through strategic commercial initiatives. Oversee a high-performing team, driving customer relationships and achieving $2Bn+ in annual order intake, whi...

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $200K *

Lead the charge in automotive excellence by managing service operations, mentoring a dedicated team, and optimizing customer satisfaction while driving departmental success and profitability in a fast...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$225K - $325K *

Empower our team by managing finance options and enhancing customer satisfaction. Lead with a focus on compliance and service excellence while driving production metrics in a dynamic automotive enviro...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $115K *

Lead and optimize field service operations, ensuring top-notch installation, customer support, and troubleshooting of electro-pneumatic equipment, while fostering team development and customer satisfa...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $140K *

Drive operational excellence as you oversee field service operations, enhance performance, and ensure customer satisfaction. Lead a team of technicians while focusing on safety, quality, and efficient...

Penticton, BCIn-Person

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$84K - $95K *

Engage a high-performing team to drive growth and retention in small to mid-sized strategic accounts. Oversee sales strategy, optimize performance, and cultivate client relationships through effective...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $100K *

Unlock potential by managing global partnerships and optimizing commercial terms for DMC, Car, Rail, and Specialty services, while leading negotiations and analyzing performance data to enhance compet...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.