Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$123K - $167K *

Pioneer new business opportunities by driving strategic sales initiatives and cultivating enterprise client relationships to expand market presence and achieve revenue goals in a dynamic sales environ...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $90K *

Transform the sales incentive landscape by designing and managing competitive compensation programs that align with business goals. Drive performance through strategic analysis and communication, whil...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Lead the implementation of a cohesive Employee Relations program, ensuring a consistent approach across multiple business units while supporting team development and driving positive employee outcomes...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Join a team that shapes enterprise IT strategy by leading high-impact procurement initiatives, influencing technology investments, managing supplier relationships, and driving innovative solutions acr...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Engage a diverse team to elevate customer experience and satisfaction. Lead and mentor customer care and technical support professionals while analyzing feedback to implement best practices, ensuring...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $90K *

Elevate client satisfaction by managing relationships and driving strategic success, ensuring seamless communication between clients and internal teams to enhance profitability and service quality...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Manage and direct customer relations and service operations across multiple routes, focusing on team development, route performance, customer satisfaction, and compliance with safety standards while d...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$151K - $252K *

Lead the charge in securing wind turbine orders through strategic commercial initiatives. Oversee a high-performing team, driving customer relationships and achieving $2Bn+ in annual order intake, whi...

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $200K *

Lead the charge in automotive excellence by managing service operations, mentoring a dedicated team, and optimizing customer satisfaction while driving departmental success and profitability in a fast...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$225K - $325K *

Empower our team by managing finance options and enhancing customer satisfaction. Lead with a focus on compliance and service excellence while driving production metrics in a dynamic automotive enviro...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $115K *

Lead and optimize field service operations, ensuring top-notch installation, customer support, and troubleshooting of electro-pneumatic equipment, while fostering team development and customer satisfa...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $100K *

Unlock potential by managing global partnerships and optimizing commercial terms for DMC, Car, Rail, and Specialty services, while leading negotiations and analyzing performance data to enhance compet...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$106K - $177K *

Oversee and enhance customer success strategies by leading a high-performing team of Customer Success Managers. Drive customer satisfaction, retention, and operational excellence through effective coa...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a team that's dedicated to driving sales excellence by managing and mentoring a dynamic sales force, maximizing dealership opportunities, and enhancing customer relationships throughout the sales...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$84K - $105K *

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$50K - $120K *

Elevate customer satisfaction by managing service consultants and ensuring seamless operations at the service drive. Collaborate with teams, monitor performance, and maintain high service standards to...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K *

Manage a team of Mid-Market Customer Experience Managers to enhance customer engagement, retention, and satisfaction by fostering operational excellence and leveraging analytics for strategic insights...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$115K *

Grow your career with a pivotal leadership role, driving exceptional customer experiences and retention strategies for Mid-Market accounts. Inspire a high-performing team and collaborate across functi...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$115K *

Manage a high-performing team focused on enhancing customer engagement, retention, and satisfaction in a dynamic environment. Drive strategic initiatives and foster cross-functional partnerships to de...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Grow and lead business operations, ensuring profitability while managing a dynamic team, meeting sales goals and developing strategies to enhance productivity and customer satisfaction in a thriving m...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Optimize operational performance by enhancing service delivery across multiple functions, leveraging deep expertise and cross-functional leadership to drive efficiency, improve customer experience and...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $89K *

Lead the charge in enhancing customer satisfaction by managing a team dedicated to delivering best-in-class service and operational excellence across Ontario's Southwestern region...

Milton, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Unlock potential by leading compliance and strategic planning efforts within a facility. Collaborate with operations to drive initiatives, engage in root cause analysis, and foster partnerships to ens...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead the charge in optimizing IT service delivery and enhancing the end-user experience. Oversee the IT Service Desk operations, fostering teamwork while implementing ITIL 4 best practices for efficie...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.