In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$84K - $95K *
Engage a high-performing team to drive growth and retention in small to mid-sized strategic accounts. Oversee sales strategy, optimize performance, and cultivate client relationships through effective...
2 weeks ago
Product Manager, CX & Support Operations
$80K - $110K *
Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...
1 week ago
Senior Manager, Partner Relations - DMC, Car, Rail & Specialty
$85K - $100K *
Unlock potential by managing global partnerships and optimizing commercial terms for DMC, Car, Rail, and Specialty services, while leading negotiations and analyzing performance data to enhance compet...
Today
$106K - $177K *
Oversee and enhance customer success strategies by leading a high-performing team of Customer Success Managers. Drive customer satisfaction, retention, and operational excellence through effective coa...
Yesterday
$70K - $95K *
Join a team that's dedicated to driving sales excellence by managing and mentoring a dynamic sales force, maximizing dealership opportunities, and enhancing customer relationships throughout the sales...
2 weeks ago
$75K - $100K *
Shape the future of our restoration services by building key relationships, driving business growth, and managing client satisfaction and loyalty through strategic partnerships and targeted business d...
Reposted 1 week ago
Manager, Marketplace Sales Enablement
$84K - $105K *
Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...
3 weeks ago
Service Drive Manager - BMW of Carlsbad
$50K - $120K *
Elevate customer satisfaction by managing service consultants and ensuring seamless operations at the service drive. Collaborate with teams, monitor performance, and maintain high service standards to...
5 days ago
Manager, Customer Experience - Mid Market
$115K *
Manage a team of Mid-Market Customer Experience Managers to enhance customer engagement, retention, and satisfaction by fostering operational excellence and leveraging analytics for strategic insights...
Reposted 5 days ago
Manager, Customer Experience - Mid Market
$115K *
Grow your career with a pivotal leadership role, driving exceptional customer experiences and retention strategies for Mid-Market accounts. Inspire a high-performing team and collaborate across functi...
Reposted 5 days ago
Manager, Customer Experience - Mid Market
$115K *
Manage a high-performing team focused on enhancing customer engagement, retention, and satisfaction in a dynamic environment. Drive strategic initiatives and foster cross-functional partnerships to de...
Reposted 5 days ago
$75K - $95K *
Grow and lead business operations, ensuring profitability while managing a dynamic team, meeting sales goals and developing strategies to enhance productivity and customer satisfaction in a thriving m...
1 week ago
$90K - $120K *
Optimize operational performance by enhancing service delivery across multiple functions, leveraging deep expertise and cross-functional leadership to drive efficiency, improve customer experience and...
2 days ago
Costumer Experience Manager - Milton
$72K - $89K *
Lead the charge in enhancing customer satisfaction by managing a team dedicated to delivering best-in-class service and operational excellence across Ontario's Southwestern region...
6 days ago
$75K - $95K *
Unlock potential by leading compliance and strategic planning efforts within a facility. Collaborate with operations to drive initiatives, engage in root cause analysis, and foster partnerships to ens...
2 weeks ago
$75K - $95K *
Lead the charge in optimizing IT service delivery and enhancing the end-user experience. Oversee the IT Service Desk operations, fostering teamwork while implementing ITIL 4 best practices for efficie...
Reposted 1 week ago
Manager - Customer Success Operations
$75K - $118K *
Champion customer success operations by optimizing team workflows, driving satisfaction, and fostering cross-departmental collaboration to enhance strategies and outcomes for customer growth and reten...
Reposted 1 week ago
$75K - $95K *
Build trust-based client relationships, driving outcomes and engagement. Lead onboarding, monitor usage, and collaborate cross-functionally to resolve issues and identify growth opportunities while ad...
Yesterday
$75K - $95K *
Shape operational excellence by managing labor, resources, and client relations while ensuring safety and financial targets in a fast-paced service environment. Lead technician teams, optimize process...
Today
$76K - $102K *
Empower operational excellence through effective management of field labor, projects, and vendor relations while ensuring customer satisfaction and safety compliance to meet organizational goals and e...
1 week ago
Field Service Manager - Eastern Canada
$75K - $95K *
Join a team that's dedicated to enhancing safety and efficiency in field services by leading technicians, managing projects, and collaborating across functions in a dynamic operational environment thr...
1 week ago
Field Service Manager - Eastern Canada
$75K - $95K *
Transform the landscape by leading field service operations, ensuring safety, compliance, and effective project management while building strong customer relationships to drive service excellence and...
1 week ago
$75K - $95K *
Help us negotiate and optimize land products while managing strategic growth and supplier relationships to enhance our market position and customer offerings. Utilize your tourism industry expertise t...
2 days ago
Senior Manager, Customer Experience
$95K - $150K *
Unlock potential by leading our customer experience team to drive technology adoption and enhance retail operations. Collaborate with internal and external stakeholders to ensure customer satisfaction...
3 weeks ago
Manager Contact Centre Solutions
$90K - $110K *
Transform contact center operations by leading IT solutions delivery and fostering a high-performing team. Collaborate with stakeholders to align technology with business goals, ensuring effective sol...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.