In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Manager, Omnichannel Customer Experience
$80K - $100K *
Champion exceptional customer experiences through data-driven strategies and cross-functional collaboration. Lead omnichannel operations and optimize performance while nurturing a high-performing team...
1 week ago
Manager, Omnichannel Customer Experience
$75K - $95K *
Join a team that's dedicated to elevating customer experiences through data-driven insights, technology, and collaboration. Lead initiatives in omnichannel operations, ensuring efficient processes and...
1 week ago
Case Manager I, Claims Management
$60K - $110K *
Join a team that's dedicated to fair resolution of low complexity claims, ensuring compliance while managing a caseload of up to 140. Collaborate with stakeholders to support injured parties and drive...
Yesterday
Sr. Manager, Finance - Global Customer Service
$147K - $235K *
Transform financial strategy and execution within a global service environment. Partner with leaders to drive profitability and insights, ensuring robust planning and adherence to compliance across di...
3 weeks ago
$80K - $100K *
Make your mark at a dynamic organization by leading a team dedicated to exceptional customer service and order management while driving continuous improvements in a fast-paced environment...
3 weeks ago
Manager, Customer Experience - Enterprise
$125K *
Shape the future of customer success by leading a team of Enterprise Customer Experience Managers. Drive retention, satisfaction, and operational excellence through engagement strategies that deliver...
Reposted 6 days ago
Manager, Customer Experience - Enterprise
$125K *
Shape the future of customer engagement by leading a high-performing team dedicated to enhancing retention, satisfaction, and strategic value delivery for enterprise-level clients through innovative m...
Reposted 6 days ago
Manager, Customer Experience - Enterprise
$125K *
Inspire a high-performing team to enhance customer success through strategic engagement, driving retention, satisfaction, and adoption. Collaborate across functions to deliver impactful customer exper...
Reposted 6 days ago
Internet Manager / Traffic Manager- Crown Lexus
$68K - $128K *
Empower dealership performance by driving traffic management compliance, enhancing KPI metrics, and collaborating with teams to boost sales and profitability. Leverage your expertise to identify oppor...
1 week ago
Internet Manager / Traffic Manager- Crown Lexus
$68K - $128K *
Lead traffic management initiatives to enhance dealership performance, drive KPI success, and provide actionable insights for continuous improvement. Collaborate with various teams to ensure complianc...
1 week ago
$115K - $145K *
Oversee multiple field service projects, ensuring schedules and budgets are met. Collaborate with team members to coordinate work, manage customer relations, and uphold safety and quality standards fo...
1 week ago
Customer Service Strategy and AI Manager
$85K - $110K *
Optimize customer service operations by leading a team dedicated to enhancing service delivery, operational efficiency, and client satisfaction through innovative management and AI initiatives...
Reposted 2 weeks ago
$66K - $111K *
Lead a dynamic team of Service Representatives, driving exceptional client experiences while fostering a culture of trust and continuous development. Empower strategic execution through coaching, data...
5 days ago
$66K - $111K *
Champion exceptional service delivery by leading a team of Service Representatives. Drive strategy, foster engagement, and promote a culture of continuous improvement while empowering your team in a d...
5 days ago
$66K - $111K *
Lead a team of Service Representatives to deliver exceptional client experiences while fostering a culture of trust, engagement, and continuous development in a fast-paced environment...
5 days ago
$90K - $120K *
Drive excellence in IT service operations by optimizing ITIL processes and enhancing SMAX and UCMDB frameworks, ensuring seamless service delivery and compliance in a dynamic healthcare environment...
5 days ago
Customer Service Strategy and AI Manager
$85K - $110K *
Shape the future of customer service by managing U.S. operations, leading AI initiatives, and enhancing processes to foster growth and customer satisfaction. Drive team performance, operational effect...
Reposted 2 weeks ago
$66K - $111K *
Champion a high-performing service team by translating strategy into action, fostering growth, and enhancing client experiences in a dynamic environment focused on collaboration and engagement...
5 days ago
$83K - $112K *
Oversee shipboard and fleet security operations, ensuring compliance with regulations and readiness. Collaborate with leadership to enhance safety measures, manage training, and implement security pro...
1 week ago
$91K - $116K *
Optimize service delivery by leading technical support for HVAC service repairs, analyzing cost trends, and managing client relationships to enhance equipment uptime and maintenance efficiency...
Reposted 2 weeks ago
$90K - $120K *
Unlock potential by leading operational excellence in distribution and transportation. Drive efficiency, safety, and KPIs while developing a high-performing team and fostering customer relationships a...
3 weeks ago
$70K - $95K *
Lead and enhance operational excellence by optimizing distribution and transportation activities, ensuring compliance, and fostering team engagement while driving customer satisfaction and cost effici...
2 weeks ago
$75K - $100K *
Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...
2 weeks ago
Manager, Customer Service LTC Transactions
$58K - $102K *
Drive transformation in customer service by leading a dedicated team to enhance service quality, efficiency, and employee engagement. Utilize data-driven insights to optimize performance and foster a...
Today
$75K - $90K *
Transform the sales incentive landscape by designing and managing competitive compensation programs that align with business goals. Drive performance through strategic analysis and communication, whil...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.