In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Manager, Fleet Client Services
$88K - $133K *
Drive client success by managing a high-volume fleet service portfolio, fostering relationships, optimizing operations, and leading a dedicated team to exceed revenue targets and enhance customer sati...
Reposted 1 week ago
Manager, Fleet Client Services
$88K - $133K *
Lead the charge in optimizing fleet client services through strategic management, client growth, and operational excellence, ensuring high revenue and satisfaction across multiple markets while foster...
Reposted 1 week ago
$100K *
Transform the service department by leading operations, enhancing customer relationships, and driving sales objectives. Leverage your management expertise to mentor the team and ensure efficient servi...
2 weeks ago
Senior Manager, Business Proce
$90K - $120K *
Unlock potential by leading daily operations in a centralized broadcast hub, ensuring on-air integrity and managing a dedicated team to deliver exceptional service during live events and training init...
2 weeks ago
Manager, Customer Strategy & Operations
$140K *
Manage onboarding and success for NP practices, ensuring optimal use of our platform through relationship-building, analytics, and cross-functional collaboration to drive growth and satisfaction durin...
Reposted 2 weeks ago
$90K - $120K *
Champion innovative e-commerce strategies to enhance our competitive edge by leading implementation initiatives and managing daily operations. Drive success through mentorship, project leadership, and...
Reposted 2 weeks ago
$80K - $120K *
Drive exceptional customer interactions while overseeing service dispatch. Cultivate a results-oriented environment, leveraging your sales and customer service expertise to elevate performance and enh...
2 weeks ago
$160K - $270K *
Empower a skilled sales team to exceed quotas and expand market share while ensuring adherence to ethical standards and company policies in a dynamic sales environment...
2 weeks ago
$75K - $95K *
Engage with key clients to foster strong relationships, ensuring satisfaction and retention. Collaborate with internal teams to deliver tailored solutions and drive growth, analyzing feedback and tren...
3 days ago
$80K - $95K *
Elevate front-of-house operations in luxury dining by leading teams, enhancing guest experiences, and driving service excellence while achieving financial goals in an exclusive environment...
2 weeks ago
Automotive Service Advisor / Assistant Manager
$70K - $110K *
Shape exceptional customer experiences by managing service operations, leading teams, and ensuring the highest quality automotive repairs in a dynamic retail environment with a focus on growth and dev...
Reposted 2 weeks ago
$80K - $110K *
Champion customer success by building strong relationships with key clients, guiding strategic collaboration, and driving technology alignment with business goals to ensure outstanding satisfaction an...
6 days ago
$70K - $155K *
Transform compensation strategy by leading planning and execution in a dynamic environment. Collaborate with key stakeholders to enhance sales operations and analytics that drive efficiency and perfor...
2 weeks ago
$70K - $155K *
Join us to lead the charge in managing our compensation programs. This pivotal role combines strategy, analytics, and collaboration to optimize sales operations and motivate performance across our tea...
2 weeks ago
Senior Manager, Guest Experience Operations
$70K - $100K *
Develop and oversee shared services operations, empowering team leads and enhancing guest communication strategies across multiple property management accounts while driving operational excellence...
4 days ago
$75K - $95K *
Advance your career by managing operations across multiple sites, ensuring service excellence, team development, and client satisfaction within the managed services sector...
6 days ago
$80K - $90K *
Champion exceptional service excellence by managing multiple routes and nurturing customer relationships. Elevate team performance and explore growth opportunities while ensuring compliance and operat...
Reposted today
$80K - $90K *
Develop and manage customer relations while overseeing service operations and route performance. Lead and train personnel to drive business growth, ensure compliance, and maintain fleet efficiency acr...
Reposted today
$85K - $95K *
Optimize customer service and operational efficiency by leading route management and team development, driving revenue growth, and ensuring compliance within a dynamic environment. Your expertise will...
1 week ago
Service Unit Manager - Call Center
$82K - $85K *
Shape the future of customer service by leading a diverse, high-performing remote team. Drive operational excellence, foster inclusive culture, and enhance customer experiences through strategic probl...
Reposted 4 days ago
$125K - $175K *
Empower our client services team to deliver exceptional support and improve client satisfaction through leadership, strategic initiatives, and collaboration across departments, fostering trusted clien...
1 week ago
$75K - $95K *
Shape the future of operational excellence by optimizing distribution activities, leading a high-performing team, and driving continuous improvement initiatives to enhance safety, efficiency, and cust...
4 days ago
$70K - $95K *
Collaborate with leadership to optimize supply chain operations. Drive performance in distribution and transportation, ensuring efficiency, safety, and customer satisfaction. Implement continuous impr...
2 weeks ago
Senior Manager, CX Systems & IT
$120K - $150K *
Empower innovation at the intersection of customer experience and technology, leading the optimization and strategy of our CX systems while collaborating with IT and product teams to enhance operation...
1 week ago
$114K - $164K *
Unlock your potential by leading innovative product strategies and managing a dynamic team in a hybrid role that drives the Commercial product portfolio's success and client satisfaction, ensuring ali...
2 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.