In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$66K - $111K *
Champion exceptional service delivery by leading a team of Service Representatives. Drive strategy, foster engagement, and promote a culture of continuous improvement while empowering your team in a d...
6 days ago
$90K - $120K *
Drive excellence in IT service operations by optimizing ITIL processes and enhancing SMAX and UCMDB frameworks, ensuring seamless service delivery and compliance in a dynamic healthcare environment...
5 days ago
$66K - $111K *
Champion a high-performing service team by translating strategy into action, fostering growth, and enhancing client experiences in a dynamic environment focused on collaboration and engagement...
6 days ago
$91K - $116K *
Optimize service delivery by leading technical support for HVAC service repairs, analyzing cost trends, and managing client relationships to enhance equipment uptime and maintenance efficiency...
Reposted 2 weeks ago
$90K - $120K *
Unlock potential by leading operational excellence in distribution and transportation. Drive efficiency, safety, and KPIs while developing a high-performing team and fostering customer relationships a...
3 weeks ago
$70K - $95K *
Lead and enhance operational excellence by optimizing distribution and transportation activities, ensuring compliance, and fostering team engagement while driving customer satisfaction and cost effici...
2 weeks ago
Manager, Customer Service LTC Transactions
$58K - $102K *
Drive transformation in customer service by leading a dedicated team to enhance service quality, efficiency, and employee engagement. Utilize data-driven insights to optimize performance and foster a...
Yesterday
$75K - $100K *
Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...
3 weeks ago
$75K - $95K *
Lead the implementation of a cohesive Employee Relations program, ensuring a consistent approach across multiple business units while supporting team development and driving positive employee outcomes...
Today
$75K - $95K *
Engage a diverse team to elevate customer experience and satisfaction. Lead and mentor customer care and technical support professionals while analyzing feedback to implement best practices, ensuring...
1 week ago
Senior Manager, Category Manager, Information Technology
$100K - $130K *
Join a team that shapes enterprise IT strategy by leading high-impact procurement initiatives, influencing technology investments, managing supplier relationships, and driving innovative solutions acr...
1 week ago
$151K - $252K *
Lead the charge in securing wind turbine orders through strategic commercial initiatives. Oversee a high-performing team, driving customer relationships and achieving $2Bn+ in annual order intake, whi...
1 week ago
Client Experience Manager (Account Manager)
$85K - $90K *
Elevate client satisfaction by managing relationships and driving strategic success, ensuring seamless communication between clients and internal teams to enhance profitability and service quality...
3 weeks ago
$80K - $90K *
Manage and direct customer relations and service operations across multiple routes, focusing on team development, route performance, customer satisfaction, and compliance with safety standards while d...
Yesterday
$225K - $325K *
Empower our team by managing finance options and enhancing customer satisfaction. Lead with a focus on compliance and service excellence while driving production metrics in a dynamic automotive enviro...
Reposted 1 week ago
$100K - $200K *
Lead the charge in automotive excellence by managing service operations, mentoring a dedicated team, and optimizing customer satisfaction while driving departmental success and profitability in a fast...
Reposted today
$100K - $115K *
Lead and optimize field service operations, ensuring top-notch installation, customer support, and troubleshooting of electro-pneumatic equipment, while fostering team development and customer satisfa...
Yesterday
$120K - $140K *
Drive operational excellence as you oversee field service operations, enhance performance, and ensure customer satisfaction. Lead a team of technicians while focusing on safety, quality, and efficient...
1 month ago
$84K - $95K *
Engage a high-performing team to drive growth and retention in small to mid-sized strategic accounts. Oversee sales strategy, optimize performance, and cultivate client relationships through effective...
3 weeks ago
Product Manager, CX & Support Operations
$80K - $110K *
Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...
1 week ago
Senior Manager, Partner Relations - DMC, Car, Rail & Specialty
$85K - $100K *
Unlock potential by managing global partnerships and optimizing commercial terms for DMC, Car, Rail, and Specialty services, while leading negotiations and analyzing performance data to enhance compet...
Yesterday
$106K - $177K *
Oversee and enhance customer success strategies by leading a high-performing team of Customer Success Managers. Drive customer satisfaction, retention, and operational excellence through effective coa...
Yesterday
$70K - $95K *
Join a team that's dedicated to driving sales excellence by managing and mentoring a dynamic sales force, maximizing dealership opportunities, and enhancing customer relationships throughout the sales...
2 weeks ago
$75K - $100K *
Shape the future of our restoration services by building key relationships, driving business growth, and managing client satisfaction and loyalty through strategic partnerships and targeted business d...
Reposted 2 weeks ago
Manager, Marketplace Sales Enablement
$84K - $105K *
Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.