In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Manager - Customer Success Operations
$75K - $118K *
Champion customer success operations by optimizing team workflows, driving satisfaction, and fostering cross-departmental collaboration to enhance strategies and outcomes for customer growth and reten...
Reposted 1 week ago
$75K - $95K *
Build trust-based client relationships, driving outcomes and engagement. Lead onboarding, monitor usage, and collaborate cross-functionally to resolve issues and identify growth opportunities while ad...
Today
$76K - $102K *
Empower operational excellence through effective management of field labor, projects, and vendor relations while ensuring customer satisfaction and safety compliance to meet organizational goals and e...
1 week ago
Field Service Manager - Eastern Canada
$75K - $95K *
Join a team that's dedicated to enhancing safety and efficiency in field services by leading technicians, managing projects, and collaborating across functions in a dynamic operational environment thr...
6 days ago
Field Service Manager - Eastern Canada
$75K - $95K *
Transform the landscape by leading field service operations, ensuring safety, compliance, and effective project management while building strong customer relationships to drive service excellence and...
6 days ago
$75K - $95K *
Help us negotiate and optimize land products while managing strategic growth and supplier relationships to enhance our market position and customer offerings. Utilize your tourism industry expertise t...
Yesterday
Senior Manager, Customer Experience
$95K - $150K *
Unlock potential by leading our customer experience team to drive technology adoption and enhance retail operations. Collaborate with internal and external stakeholders to ensure customer satisfaction...
3 weeks ago
Customer Experience Manager, Enterprise
$90K *
Join us to manage enterprise accounts and enhance customer value through strategic relationships. Serve as a trusted advisor, driving engagement and ensuring customer success across the full lifecycle...
Reposted 3 days ago
Customer Experience Manager, Enterprise
$90K *
Elevate customer success by managing enterprise accounts, enhancing strategic relationships, and driving measurable value through tailored engagement and cross-functional collaboration. Foster long-te...
Reposted 3 days ago
Customer Experience Manager, Enterprise
$90K *
Transform customer experiences for enterprise clients through strategic engagement and relationship management, driving measurable value and long-term success across diverse teams while using data-dri...
Reposted 3 days ago
$80K - $106K *
Join a team that's dedicated to developing a results-driven sales staff, managing operations, and engaging with the community to enhance market share while ensuring ethical practices and compliance wi...
Yesterday
$95K - $184K *
Drive sales excellence by developing a high-performing team to exceed quotas, enhance market presence, and uphold ethical standards through effective strategies and community engagement...
3 weeks ago
$68K - $103K *
Transform sales leadership by developing a high-performing team that exceeds targets and enhances market presence while ensuring compliance with ethical standards and company policies...
Yesterday
$85K - $100K *
Transform the sales landscape by leading a dynamic team dedicated to enhancing customer experiences, driving growth, and maximizing the potential of a cherished service in a compassionate environment...
2 weeks ago
$70K - $95K *
Champion customer loyalty by driving service excellence, optimizing processes, and enhancing team engagement. Ensure client KPIs are met while identifying cross-sell opportunities and fostering strong...
2 weeks ago
Customer Success Manager - Grocery Retail Loss Prevention
$75K - $95K *
Shape the future of security operations by managing a dynamic multi-site portfolio. Oversee daily service delivery, ensure compliance, and lead field personnel while fostering client relationships to...
3 days ago
Customer Success Manager - Grocery Retail Loss Prevention
$75K - $95K *
Lead the charge in managing a dynamic multi-site retail security portfolio, ensuring top-notch operational performance and loss prevention across locations while fostering client relationships and sup...
3 days ago
Technical Customer Success Manager, Enterprise
$75K - $90K *
Join as a Technical Customer Success Manager, owning post-sale relationships for key clients. Focus on strategic account leadership and execution, driving product adoption and business outcomes across...
Reposted 1 week ago
$75K - $95K *
Oversee facility management operations, improve performance standards, and strengthen client relations in a dynamic environment while driving compliance and operational excellence...
Today
Client Services Manager - Employee Health & Benefits
$92K - $172K *
Shape the future of client services by leading a dynamic team that delivers exceptional employee benefits solutions, fosters innovation, and drives operational excellence in a collaborative work envir...
2 weeks ago
$70K - $95K *
Drive customer success by managing key sports account relationships, ensuring client satisfaction and adoption of our software platform while identifying growth opportunities and contributing to a sca...
Reposted 1 week ago
Technical Customer Success Manager
$90K - $130K *
Lead the charge in ensuring long-term customer success by combining strategic account management with technical expertise, building relationships with enterprise clients, driving platform adoption, an...
Today
Client Services Manager - Employee Health & Benefits
$92K - $172K *
Join our team to inspire and lead a service group in delivering exceptional client solutions. Drive operational improvements while fostering a collaborative environment that enhances professional grow...
2 weeks ago
Client Services Manager - Employee Health & Benefits
$92K - $172K *
Support and inspire a service team to elevate client satisfaction and drive innovative solutions in employee health and benefits. You'll lead goal-setting, enhance operations, and foster a collaborati...
2 weeks ago
$100K - $125K *
Drive the customer service strategy, overseeing a team of 20 reps. Ensure top-notch service delivery, compliance with policies, and effective communication across departments while managing staffing n...
2 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.