Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$60K - $130K *

Unlock potential by leading a dynamic retail team, driving sales, and enhancing customer service excellence. Make a lasting impact on store operations while fostering a positive team culture in a fast...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Innovate your career by leading a high-performing retail team, enhancing customer experience, and driving sales in a dynamic environment focused on automotive services and team success...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Unlock potential by leading a dynamic retail team, driving sales success, and enhancing customer experiences in a fast-paced automotive environment focused on team growth and culture change...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate customer success through strategic solutions and exceptional support. As a crucial contact for key accounts, you'll streamline operations and drive satisfaction in a fast-paced environment, en...

Mississauga, ONIn-Person

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Drive operational excellence as you lead distribution center activities, enhance productivity, and ensure high standards in safety and customer service while developing a strong team to achieve organi...

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $95K *

Optimize operations by leading teams to ensure efficient receiving, order filling, and shipping. Ensure adherence to SOPs, safety, and productivity goals while fostering a culture of continuous improv...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $165K *

Shape the future of customer experience by leading a team dedicated to service quality, operational excellence, and innovative support solutions. Drive results while fostering a hands-on, AI-enhanced...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Champion customer satisfaction by leading the service team, driving improvements in customer experience through design thinking while collaborating across departments for impactful solutions and strat...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K *

Elevate customer satisfaction by leading a dynamic team of Support Specialists, ensuring optimal service delivery post-product implementation while driving retention and growth across our customer bas...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Manage operational excellence and performance for web applications and automation solutions. Lead production support, enhance system reliability, and drive continuous improvements while collaborating...

Thornhill, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Transform customer support operations by overseeing team leadership, coaching, performance management, and process optimization to enhance customer satisfaction and operational efficiency across North...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Engage and manage a portfolio of medium-value customers, enhancing their journey through onboarding, adoption, and renewal phases while driving strong relationships and technical enablement for succes...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive success by leading multiple stores to achieve profitable sales while fostering a talented, engaged workforce. Champion operational excellence and deliver exceptional customer experiences, making...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $105K *

Join a team that's driving international financial excellence through expert oversight of accounting practices, ensuring compliance and enhancing process efficiency across multiple countries while col...

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$132K - $204K *

Inspire a high-performance sales team to exceed quotas and expand market share while adhering to ethical standards and company policies. Cultivate client relationships and enhance community engagement...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $125K *

Transform sales performance by leading, training, and developing a high-performing sales team that exceeds quotas, enhances market share, and upholds ethical standards in accordance with company polic...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $184K *

Drive a high-performing sales team to exceed quotas and expand market share, ensuring operational excellence and adherence to ethical standards while empowering staff through ongoing training and comm...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $125K *

Grow your career with a leadership role that shapes sales strategies, manages a dedicated team, and drives market growth while upholding ethical standards and compliance across operations. Lead initia...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Lead the evolution of a global community strategy, driving year-round engagement and integration with marketing initiatives to cultivate strong relationships that deliver measurable business outcomes...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $90K *

Engage your expertise to manage client relationships and ensure success by directly addressing inquiries, overseeing billing accuracy, and facilitating renewals for a dedicated client portfolio in emp...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Empower client relationships by managing a dedicated portfolio, overseeing inquiries, and ensuring satisfaction through proactive communication and invoicing accuracy, all while maintaining consistent...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Transform client relations and operational excellence as you manage key accounts, ensuring satisfaction through strategic oversight and innovative solutions across multiple locations. Drive metrics an...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$109K - $171K *

Join a team that drives food innovation, collaborating across departments to transform consumer insights into actionable solutions. As a key strategist, you'll enhance customer success by leading inno...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$130K - $170K *

Take ownership of the revenue operating system, transforming data into actionable insights for pipeline and forecasting. Collaborate across teams to ensure data integrity and drive effective decision...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.