Customer Service Manager Jobs in Washington, DC

Drive expansion through end-to-end business development efforts with key defense agencies and contractors, leveraging strong relationships and strategic insights to secure major contracts in aerospace...

Transform customer relationships by providing expert technical support and advocacy. Engage with key accounts to resolve complex issues, ensuring their success and satisfaction with our technology and...

Empower customer success by managing strategic accounts, driving solution adoption, and ensuring long-term value realization. Act as a trusted advisor, aligning customer goals with internal resources...

Transform warehouse and eCommerce operations by leading technical and operational projects. Collaborate with cross-functional teams to design scalable solutions that enhance productivity and drive exc...

Take ownership of complex financial projects, ensuring successful implementation through expert consultation, technical leadership, and quality assurance across multiple client interactions and operat...

Drive business growth by consulting with clients to enhance profitability, optimize strategies, and improve engagement through training, analysis, and development initiatives across multiple business...

Unlock potential as you lead Oracle PPM solutions, driving client success and mentoring teams. Engage clients for scalable designs and implement ERP strategies in a dynamic consulting environment that...

Empower growth by leading SOX and MAR compliance programs, overseeing consultants, and implementing a scalable control environment. Drive governance and quality oversight while collaborating with inte...

Lead the charge in change management initiatives for large-scale enterprise transformations. Collaborate with cross-functional teams to enhance stakeholder engagement, drive adoption, and deliver tang...

Pioneer excellence in IT service management. Lead a dedicated team to enhance customer support for a diverse user base, driving performance and operational efficiency while ensuring top-tier service d...

Oversee the management of public assistance programs, ensuring compliance and efficiency in service delivery. Lead a team to enhance operational processes and maintain high-quality customer service ac...

Drive excellence in sales training by developing engaging programs and collaborating with cross-functional teams. Elevate team capabilities in selling skills and compliance, ensuring effective onboard...

Shape the customer journey for secure financial access, driving product strategy for login and authentication while reducing friction and enhancing user trust through collaboration and innovation acro...

Transform data access and orchestration by managing a self-service platform that empowers engineers and analysts, ensuring safe, efficient workflows while driving innovation in AI integration and syst...

Lead the pre-owned vehicle department, overseeing operations, team performance, and customer relations while driving sales growth and ensuring compliance with all automotive regulations...

Unlock potential by driving sales growth and nurturing key customer relationships. This role focuses on expanding market presence, developing strategies, and ensuring exceptional service delivery to m...

Elevate project outcomes by leading ERP implementations, ensuring alignment across teams, managing risks, and driving value for clients from initiation to stabilization...

Help us drive product strategy and delivery for our commerce and payments tech stack. Collaborate with cross-functional teams to enhance user experience, revenue growth, and satisfaction through effec...

Shape the future of customer success by fostering strategic relationships, driving customer value, and aligning innovative solutions with business objectives to ensure retention and growth in enterpri...

Lead strategic capture initiatives for high-value defense pursuits, managing stakeholder relationships and guiding proposal development to drive competitive success in the DoD sector through innovativ...

Transform revenue recognition processes by leading the review of complex customer contracts, ensuring compliance with ASC 606 while driving automation and accuracy in accounting operations with impact...

Transform employee experience by leading HR operations, enhancing engagement, and navigating complex workplace issues with expertise in compliance and employee relations within a dynamic GovCon enviro...

Drive intelligence collection operations and strategies, establishing best practices for information dissemination while collaborating across teams to support critical mission objectives and enhance o...

Lead strategic intelligence collection operations, ensuring best practices in information dissemination while managing the full collection lifecycle and supporting operational interests and stakeholde...

Lead the charge in quality assurance by enhancing team collaboration and operational efficiency. Mentor team members to develop their careers while ensuring compliance with standards and delivering pr...