Customer Service Manager Jobs in Waltham, MA

Partner with us to lead cross-functional product and technology projects. Drive alignment across multiple teams to ensure successful delivery of client solutions and enhancements while fostering relat...

Drive client success by managing Client Service Team operations, ensuring profitability, building relationships, and delivering tailored solutions. Oversee financial analyses, compliance, and integrat...

Join us in driving growth as you manage a diverse portfolio, enhance client relationships, and implement strategic services to boost hearing aid sales and customer retention across designated territor...

Contribute to the success of a dynamic call center team while overseeing operations, scheduling, and quality service delivery. Engage with staff and stakeholders to resolve issues, enhance efficiency...

Play a key role in driving customer success and digital transformation through effective account management, strategic collaboration, and impactful presentations in the manufacturing sector...

Shape the future of HVAC service excellence by leading a dynamic team, ensuring operational efficiency, and enhancing customer satisfaction through effective coaching and support...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Unlock potential by providing on-site technical support to military organizations, managing engine maintenance, and collaborating with cross-functional teams to achieve operational excellence and enha...

Join a dynamic team as a hands-on Accounting Manager, leading the month-end close and enhancing accounting processes. Drive team development and ensure compliance with U.S. GAAP while managing high-vo...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Lead the charge in enhancing maintenance reliability and efficiency within the manufacturing environment, focusing on safety, cost-effective operations, and data-driven strategies to optimize asset pe...

Unlock potential by driving revenue and enhancing national sales through effective experiential marketing and event programs while serving as a vital link between clients, venues, and sales teams acro...

Join our team to lead core accounting operations, ensuring accurate financial reporting. Balance hands-on execution with leadership to influence business decisions and drive process improvements.Your...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Empower customer success by managing relationships, driving account growth, and ensuring clients achieve business value through technology. Serve as a trusted advisor in engineering, quality control...

Engage with a Tier-1 service provider account by developing strategic plans and managing VAR partnerships to drive revenue growth, operational alignment, and long-term business performance in a comple...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Transform post-sales operations by owning reporting, process design, and automation. Collaborate with teams to enhance efficiency and drive success through streamlined systems and insightful data mana...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Engage key healthcare clients through strategic relationship management, ensuring operational excellence and client satisfaction while driving revenue cycle improvements and fostering collaboration ac...

Join a team that's transforming sales operations with strategic insights and data-driven execution. Leverage your expertise to drive organizational effectiveness and growth in a dynamic environment fo...

Join a team that manages a vibrant cafe, overseeing daily operations, supervising staff, and ensuring compliance with standards while enhancing customer satisfaction and financial performance through...

Oversee and manage all assigned restoration projects, ensuring efficient operations and high client satisfaction. Lead teams in restoring homes and businesses while driving compliance with project sco...