PSCU Financial Services

Client Delivery Project Manager (Commercialization) - Remote

PSCU Financial Services$75K — $96K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Systems, IT, or relevant field
  • 5 years of project management experience
  • 3 years in implementations/technical delivery within financial services
  • Preferred: 3 years of card processing experience
  • Strong communication and negotiation skills

Responsibilities

  • Initiate and lead cross-functional product and technology projects
  • Act as liaison between Client Delivery Experience, Product, Sales, and IT teams
  • Manage project lifecycle and prioritize initiatives with leaders
  • Define project scopes and objectives with a focus on operational implementations
  • Oversee team assembly, assign responsibilities, and facilitate communication

Benefits

  • Competitive wages
  • Comprehensive medical benefits including telemedicine
  • Dental and vision coverage
  • Paid Time Off (PTO) and 12 paid holidays
  • 401k with employer match
  • Tuition reimbursement and wellness programs
  • Mental health support through Employee Assistance Program (EAP)
Full Job Description
The Opportunity:

The CDE Commercialization Project Manager will initiate, plan, organize, lead and control cross-functional product and technology projects that are complex and/or medium to large in scope and impact. The Project Manager, CDE Commercialization builds relationships with Velera's largest business unit leaders, acting as a point of contact between Client Delivery Experience, Product, Sales and IT. This position is responsible for communication, development, commercialization and operationalization of Velera Products and Solutions being delivered to clients. They will help ensure the CDE business unit is supported and aligned to meet goals and objectives.

Day in the Life:
  • Perform as a CDE liaison with the product development/lifecycle.
  • Leads and manages the project lifecycle to efficiently deliver multiple project initiatives.
  • Partners with product and technology leaders to prioritize initiatives, negotiate financial and resource commitments, confirm availability and build delivery schedules.
  • Work with CDE, Product and IT to architect, design, prototype and develop solutions that enable quality implementation and improve speed of "on-boarding" solutions.
  • Assembles project team members; assigns individual responsibilities; facilitates meetings and presentations.
  • Define scope and objectives for complex product releases, with a focus on implementations and operations. Prioritize requirements for the business.
  • Establish onboarding requirements and timelines in accordance with Solution Sales goals and market messaging.
  • Effectively manages the implementation of internal initiatives, major and minor system or product enhancements, client solutions and applicable decommissions.
  • Delivers effective, accurate, and consistent communication to project teams, management, external clients and vendors.
  • Understands interdependencies and lead times to develop a comprehensive schedule or priority task plan.
  • Oversees completion of project tasks, manages conflicts, clarifies gaps and escalates risks/issues as needed for improvements.
  • Provide technology guidance and clarify process gaps. Work directly with key internal stakeholders and executives to negotiate, escalate, and resolve issues with priority.
  • Identifies changes that impact scope, cost or schedule and initiates the appropriate change control and/or change management process.
  • Ensure proper documentation is established, maintained and stored for policies, processes and procedures to streamline and optimize client delivery of products and services.
  • Provides timely reporting of project hours, status, performance, risks and escalations
  • Applies generally accepted project management methodology and enforces project
  • standards.
  • Create and implement strategic plans to provide organizational productivity as well as process improvement enhancements.
  • Utilize service management resources for understanding and marketing the service portfolio, service catalogue, and service demand, so internal customers are aware of the service available.
  • Plan, define and manage support strategy around tools and processes.
  • Provide insight into the enterprise service catalogue.
  • Participate in training and develop leadership skills that foster internal growth and advancement.
  • Ensure that all duties are performed according to departmental policies, procedures, services levels and performance standards.
  • Reacts to change productively and performs other duties as assigned.


Qualifications:
  • Bachelors' Degree in Business Systems, Information Technology or equivalent combination of training and/or experience required.
  • Five (5) years of project management experience required.
  • Three (3) years of implementations and/or technical delivery in the financial services industry required or current contractor resource in the same or equivalent position performing all job requirements.
  • Three (3) years of card processing experience highly preferred


Pay Equity
$75,800.00 - $96,700.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!
  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
  • Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

About PSCU Financial Services

PSCU Financial Services is a credit union service organization that provides financial services to credit unions and their members. The company offers a range of services, including credit, debit, and prepaid card processing, online and mobile banking, fraud detection and prevention, loyalty programs, and more. PSCU Financial Services serves over 900 credit unions and their 2.4 million members across the United States. The company has been recognized as one of the top credit union service organizations in the country.
Learn more about PSCU Financial Services
Size
2,000 employees
Industry
Founded
1977

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