Customer Service Manager Jobs in Pleasanton, CA

Join a team that's revolutionizing IT Service Excellence, blending ITIL governance and process innovation. Lead transformative service management initiatives, drive automation, and ensure accountabili...

Drive IT Service Excellence as a Modern Service Management Lead, owning enterprise-wide governance and transformation. Re-engineer processes with automation and AI while balancing ITIL frameworks for...

Transform daily HVAC service operations by leading a skilled team, enhancing customer relationships, and enforcing safety and quality standards. Collaborate cross-functionally to ensure efficient serv...

Unlock your potential as a Sr. Account Manager, driving publisher relationships, maximizing account growth, and enhancing operational excellence for high-priority media accounts. Your impact will shap...

Empower procurement excellence by leading a team of sourcing managers while driving critical projects, fostering a collaborative team environment, and negotiating favorable terms with suppliers to max...

Engage with our team to oversee call center operations, ensuring high-quality customer service. You will monitor scheduling, manage staff training, and support efficiency while liaising directly with...

Execute the vision and strategy for an AI Evaluation & Learning platform that enhances AI quality and user trust. Collaborate cross-functionally to build reusable capabilities and continuously improve...

Engage with cross-functional teams to define and execute product vision for complex offerings. Drive data-driven decision making and mentor peers to enhance product management practices while ensuring...

Architect a dynamic field events strategy that drives engagement and generates pipeline. Collaborate with sales teams and refine outreach strategies to maximize conversion rates, ensuring impactful ex...

Shape the future of in-store media by driving product strategy and lifecycle management. Lead cross-functional teams, leverage data insights, and innovate within Walmart's global platform to optimize...

Accelerate product innovation by developing strategies that drive business goals and enhance market offerings. Collaborate cross-functionally to manage product lifecycle and leverage data insights for...

Join a dynamic team driving product strategy and execution across complex ecommerce solutions. Lead cross-functional collaboration to innovate and enhance product performance, leveraging data insights...

Innovate with us to lead product strategy for platform solutions that enhance merchant awareness through actionable insights. Collaborate across teams to create a cohesive experience that empowers inf...

Execute product strategy and lifecycle management for platform products, driving data-informed decisions and cross-functional collaboration to enhance merchant experiences and ensure timely delivery o...

Create and lead the strategy for an AI Evaluation & Learning platform that enhances AI quality and user trust across retail operations. Collaborate with cross-functional teams to establish standards a...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Drive retail performance and strategic growth across multiple locations, fostering excellence and collaboration. Develop analytical approaches, coach teams, and execute market strategies to enhance op...

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...

Develop and lead maintenance operations by supervising teams, managing workflow, and ensuring compliance with safety regulations. Drive productivity and employee development while optimizing facility...

Join a team that redefines the customer journey for SMB restaurants. As a key player, you'll guide operators through adoption and retention, using insights to drive product success while collaborating...

Manage day-to-day vendor operations while optimizing performance and governance for Tier 1 Technology providers. Collaborate across functions to drive cost efficiency, enhance performance metrics, and...

Inspire success at your store by leading a team, driving operations, and enhancing customer experiences with professionalism while managing sales goals and coaching staff towards excellence...

Transform the guest experience by driving group sales and cultivating strong partnerships. Oversee the full sales cycle to maximize revenue while collaborating with departments to ensure exceptional c...

Partner with us to nurture client relationships and drive strategic growth. Leverage your expertise in account management to identify upsell opportunities, enhance customer satisfaction, and contribut...

Help us enhance customer experiences by shaping voice-driven capabilities across AI, IVR, and contact center operations. Serve as a key link among stakeholders while driving measurable business outcom...