Hilton Grand Vacations

Senior Sales Manager - Hilton San Jose

Hilton Grand Vacations$85K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in hotel sales and group business management
  • Strong interpersonal and relationship-building skills
  • Proficiency in sales strategy development and execution
  • Ability to analyze sales performance metrics effectively
  • Familiarity with negotiation and contract management
  • Passion for hospitality and exceeding client expectations

Responsibilities

  • Represent the hotel to prospective clients as the primary contact
  • Drive new business by qualifying leads and initiating outreach
  • Manage the complete sales cycle from inquiries to contract fulfillment
  • Develop and implement strategic plans to meet revenue goals
  • Analyze lost business to enhance competitiveness
  • Ensure exceptional service delivery through departmental collaboration
  • Inspire and develop the sales team through leadership and support

Benefits

  • Incredible travel perks with discounted rates at Hilton hotels
  • Employee stock purchase program at a 15% discount
  • Paid parental leave for eligible team members
  • Personalized caregiving support services
  • Crisis concierge for practical and emotional support
  • Mental health resources through the employee assistance program
  • Generous paid time off to recharge and relax
  • Comprehensive health and welfare benefits for you and your family
  • Retirement plans to support long-term financial security
Full Job Description
Job Description

The beautiful Hilton San Jose boasts 354 guest rooms and more than 26,000+ square feet of onsite meeting and event space. We are seeking an experienced On Property Senior Sales Manager to join our team and focus on driving larger group business while building strong partnerships with the adjacent convention center.

This is an exciting opportunity to join a Hilton corporate-managed hotel and represent a premier property with exceptional meeting and event capabilities. The ideal candidate will be passionate about hospitality, thrive in a collaborative sales environment, and enjoy building lasting relationships with clients and partners.

Schedule: Monday - Friday between 8am-5pm (flexible for client needs/networking events)

Salary: $85,000-$95,000 annually plus quarterly incentive (Based on experience)

Responsibilities

Here's what you'll do during a typical day:
  • Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
  • Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
  • Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
  • Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
  • Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
  • Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment


Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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