Customer Service Manager Jobs in Concord, CA

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Empower customer success by managing relationships with Mid-Market clients, ensuring they realize value from the platform. Drive growth through retention strategies, account health insights, and colla...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...

Elevate success by managing and growing automotive aftermarket accounts while driving new customer acquisition, achieving sales quotas, and building lasting relationships with key stakeholders across...

Unlock potential by leading innovative product strategies in a fast-paced environment, focusing on user acquisition, engagement, retention, and monetization for a diverse portfolio of consumer-facing...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

Assist management in optimizing service department operations, enhance customer experiences, and lead a team in a dynamic environment. Elevate service quality by leveraging your automotive expertise t...

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Empower a high-performing team to deliver innovative GTM technology solutions. Drive Agile project execution, foster collaboration with stakeholders, and optimize operational efficiencies to meet busi...

Join a dynamic team to oversee retail media client engagements, ensuring smooth execution of campaigns across teams, managing risks, and enhancing client satisfaction through proactive communication a...

Drive client engagement success by coordinating cross-functional teams, managing project plans, and ensuring timely deliverables. Your proactive approach and clear communication will elevate stakehold...

Drive your career forward by managing client engagements in retail media. Oversee daily execution, coordinate with cross-functional teams, and ensure project milestones are achieved while enhancing cl...

Manage and execute client engagements by coordinating across teams, ensuring project milestones are achieved and client expectations are met. Emphasize proactive communication and risk management in a...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Manage a customer-focused service team by providing leadership, enhancing performance, resolving client issues, and driving sales while maintaining high service standards and ensuring team safety and...

Pioneer operational excellence by partnering with franchise owners to leverage data insights, driving sales growth and profitability through actionable recommendations and performance management withi...

Engage with franchise owners to enhance business performance through data insights. Drive operational improvement with actionable recommendations that boost sales and profitability while simplifying c...

Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...

Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...

Advance contact center transformation by leveraging innovative tech and strategies. Lead large projects, enhance client interactions, and develop high-performing teams in a dynamic environment focusin...

Grow your career with us by leading comprehensive marketing communications strategies, driving brand narrative, and engaging diverse audiences through executive, internal, and external communications...