Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$90K - $120K *

Transform customer experiences by leading a dynamic Policy Operations team, driving process innovation, and collaborating with cross-functional partners to enhance service delivery and operational eff...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $116K *

Engage with clients to ensure seamless delivery of Insurance Discovery services, managing relationships and expectations while coordinating with internal teams for successful implementation and ongoin...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of data center operations by leading critical infrastructure management, ensuring 100% uptime and compliance, while fostering teamwork and executing best practices across technical se...

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$122K - $175K *

Lead a global team to drive strategic initiatives, optimize processes, and analyze data to enhance Customer Success operations, fostering relationships with senior leadership to unlock sales revenue a...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $175K *

Explore a dynamic role focused on enhancing client relationships, managing investment strategies, and driving business growth. Collaborate with teams to optimize client portfolios and ensure financial...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to enhancing TechOps capabilities across security, endpoint management, and operational resilience. Leverage your technical expertise to drive improvements and ensure reli...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Elevate operational excellence by leading TechOps capabilities in security, endpoint management, and compliance. Drive continuous improvement and risk mitigation while ensuring reliable technology ope...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Lead client growth through strategic relationships, managing account P&L and driving revenue in the Automotive sector. Collaborate with diverse teams to ensure customer satisfaction, fostering partner...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $139K *

Champion client success by overseeing claims management, enhancing service delivery, and collaborating with stakeholders to meet business objectives. Drive continuous improvement and ensure compliance...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Champion operational excellence in Revenue Cycle Management by leading client portfolios, driving financial performance, and fostering strong client relationships. Collaborate cross-functionally to en...

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$95K - $115K *

Optimize legal operations by managing contract workflows, NDA processes, and repository systems. Enhance visibility and efficiency within the Legal Department, enabling attorneys to focus on strategic...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Champion the management of our contract portfolio, enhancing visibility and efficiency in legal operations. Lead contract intake, NDA administration, and repository management to streamline processes...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive operational excellence by managing global marketing automation tools and processes. Collaborate with teams to enhance data-driven marketing, optimize workflows, and execute impactful campaigns t...

Atlanta, GARemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock your potential by managing global marketing operations, optimizing technology, and driving data-driven campaigns. Collaborate with teams to enhance workflows, maintain database health, and deli...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Optimize marketing operations by managing global automation tools, enhancing workflows, and driving data-driven campaigns. Collaborate with teams to ensure efficient processes, reporting, and technolo...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $173K *

Unlock potential by joining our dynamic operations team to drive excellence across multiple states. Collaborate with leadership, enhance processes, and support strategic initiatives to establish a str...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $190K *

Drive the Integrated Operations Center, overseeing cybersecurity operations, fraud defense, and incident management. Lead cross-functional teams to enhance threat detection, operational resilience, an...

Lancaster, PARemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $95K *

Unlock potential by ensuring compliance and efficiency in commercial loan documentation, supporting large and mid-sized transactions while collaborating with the centralized Loan Operations Closing Te...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Join a team that's dedicated to optimizing delinquency management and loss mitigation. Lead a high-performing team, establish efficient processes, and ensure compliance while driving measurable busine...

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $130K *

Drive impactful projects across product, operations, and customer relations. Tackle ambiguous challenges, build processes, and collaborate with teams to create effective solutions as the company evolv...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $130K *

Elevate operational excellence by managing multiple data centers, ensuring 100% uptime through strategic leadership of teams and vendors. Drive continuous improvement and governance while integrating...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the operational management and governance of multiple data centers, ensuring 100% uptime. Oversee teams and vendors, integrate new sites, and drive continuous improvement in performance and relia...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Drive operational excellence across multiple data centers, ensuring 100% uptime through effective management of teams and vendors. Oversee critical infrastructure projects, governance, and performance...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Take ownership of operational management and governance for multiple data centers, ensuring 100% uptime. Lead geographically dispersed teams and third-party providers, driving performance metrics and...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Transform critical infrastructure operations by leading a geographically dispersed team to ensure 100% uptime across multiple data centers. Drive governance, performance metrics, and continuous improv...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.